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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great experience. Bryan was very professional and knowledgeable. He kept me informed of the work required on my car.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had such a positive visit and that Bryan provided you with exceptional service. It's great to know that his professionalism and expertise made a difference in your experience, and that you felt well-informed throughout the process of getting your vehicle serviced. We truly value customers like you and appreciate you taking the time to recognize the quality care you received. Your feedback means a lot to our team.
Great Service Advisor. Made my visit easy . Very Knowledgeable and helpful to resolve issue that had not been resolved previously
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our service advisor made your visit smooth and straightforward. It's wonderful to know that their expertise and helpfulness allowed us to successfully address the concern that had been challenging to resolve in the past. We truly value your feedback and appreciate your trust in our team to provide the knowledgeable service you deserve.
I like the maintenance department and my last visit was quick. The maintenance department is the reason I continue to purchase vehicles from this location. Nissan for life.
Business response:
Thank you for sharing your positive experience with our service department. We are delighted to hear that your recent service visit was handled efficiently and that our maintenance team continues to meet your expectations. Your loyalty means the world to us, and we truly appreciate that our service department plays a key role in your decision to keep choosing us for your vehicle needs. It's wonderful to know that you're committed to the Nissan brand, and we look forward to continuing to provide you with excellent service for... read more
they are so good thank you perfect service and good quality nice and friendly people thank you
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our service quality and team. It means so much to hear that you found our staff to be welcoming and helpful throughout your visit. Your feedback about our excellent service motivates us to continue delivering the high standards our customers deserve. We are grateful for your trust in Texas Nissan and look forward to serving you again in the future.
Only negative was the amount of time it took to provide list of issues was excessive.
Business response:
Thank you for taking the time to share your feedback. We understand your frustration regarding the time it took to provide the list of recommended services. We recognize that waiting longer than expected can be inconvenient, and we appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve our service timing. We value your business and are committed to working on providing more efficient service in the future.
Awesome services. Friendly and always explain what is going on with my car. I don't feel like I've been take advantage of like the other Nissan dealership I went to. I drive 30 minutes to get service for my car and I'm happy I did. I love Nissan grapevine. Keep up the good work and I'll continue to be a loyal customer.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our services exceptional and that our team has been able to provide you with clear explanations about your vehicle's needs. It means so much to us that you feel comfortable and well-informed during your visits, and that we have earned your trust through honest and transparent service. We truly appreciate that you make the 30-minute drive to see us, and we are honored to have gained your loyalty. Your confidence in our team ... read more
Great Treatment on car buying first customer experience thanks to Walid and Ajak sales representatives
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your first car buying experience exceeded your expectations. It means so much to us that you felt you received excellent service throughout the process. Your feedback about our sales team's dedication to providing outstanding customer care truly brightens our day. We are proud to have team members who make each customer feel valued and supported during their vehicle purchase journey. Thank you for choosing Texas Nissan, and... read more
I was very pleased with my service advisor Samantha. She looked up my service history and warranty plan to see exactly what my truck needed done
Business response:
Thank you for taking the time to share your positive experience with us! We are delighted to hear that Samantha provided you with excellent service as your service advisor. It's wonderful to know that she took the time to review your service history and warranty details to determine exactly what your truck required. We truly value customers like you who recognize the dedication our team puts into delivering thorough and personalized service. Your feedback means a great deal to us and helps us continue providing the quality c... read more
Staff is friendly and helpful but it seems there isn’t enough staff in service department. It took 2.5 hrs for my car to be serviced with oil change, tire rotation and brake fluid change. There didn’t appear to be too many cars ahead of mine.
Business response:
Thank you for taking the time to share your feedback about your recent service experience with us. We truly appreciate your kind words about our friendly and helpful staff - this means a great deal to our team. We understand your frustration regarding the longer wait time for your oil change, tire rotation, and brake fluid service. We recognize that 2.5 hours feels excessive for these services, especially when the service area didn't appear particularly busy. Your observation about staffing levels in our service department i... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.