This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everything went well and the service person was great and timely with communication. Service person did a great job working with me on schedule and providing a uber for me to get to work.
They did what they said they were going to do in timely manner, I’m great full for that
The staff was very courteous and accommodating for my service. My advisor did a great job and made me feel welcome.
Business response:
Thank you for your kind words about our team's service. We're delighted that your advisor made you feel welcome and provided courteous assistance. At Texas Nissan, we always aim to create a positive environment for our customers. We appreciate your feedback and look forward to serving you again.
Very professional and caring customer service. Ray was thorough and kind. For an oil change it still had me there more than an hour at 3pm on a a Saturday though. It’s okay, we all need patience!
Business response:
Thank you for your positive feedback about our customer service and Ray's kindness. We're glad you had a good experience overall. We appreciate your patience regarding the wait time on a busy Saturday afternoon. Your understanding means a lot to us at Texas Nissan, and we'll continue striving to provide excellent service to all our customers.
Sales person was not very helpful but probably average for car salesmen overall. He wouldn’t negotiate the “dealer fees” on a used car until I told him I was leaving. Finance guy (didn’t get his name) was very good and worked to get us a better deal than what was originally presented.
Business response:
Thank you for taking the time to provide feedback about your experience with us. We understand your concerns. Your feedback helps us identify areas where we can better serve our customers from the start of their visit. We are pleased to hear that our finance team was able to work with you to improve the terms and provide better value. We take all feedback seriously as it helps us ensure every customer receives the attentive service they deserve throughout their entire experience. To discuss your experience further, please co... read more
Samantha was great! :) really friendly and made things easy. Will definitely be back, thanks again!
Business response:
Thank you for your wonderful feedback! We're delighted that Samantha provided you with friendly and easy service. Your kind words mean a lot to our team, and we look forward to serving you again at Texas Nissan in the future!
Very friendly staff and knowledgeable about what my vehicle needs. Not pushy for unnecessary services
Business response:
We genuinely appreciate your positive feedback about our team's approach to customer service. It means so much to hear that our staff made you feel comfortable and provided helpful guidance regarding your vehicle's needs. We take pride in ensuring our team stays informed and can offer you the expertise you deserve. Your recognition of our commitment to honest service without unnecessary pressure truly reflects the values we strive to uphold at Texas Nissan. Thank you for taking the time to share your experience with us.
Great service, V help any time to make a great maintenance to my SUV, great communication
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about the excellent maintenance provided for your SUV truly means a lot to us. We take pride in delivering quality care for every vehicle that comes through our doors. It's wonderful to know that our communication met your expectations and that you felt supported throughout the process. Thank you for choosing Texas Nissan and for taking the time to share your experience with others.
Always very good service! .. I have always been treated fairly and with respect at this dealership. I trust them to do the right thing and have not been disappointed.
Business response:
We are grateful for your continued trust in Texas Nissan and your wonderful feedback. It means so much to hear that you consistently receive excellent service and feel valued as a customer. Your comments about being treated with fairness and respect reflect the standards we strive to maintain every day. We truly appreciate customers like you who recognize our commitment to doing what's right, and we look forward to continuing to earn your trust in the future.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.