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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It's was quick and simple Jerrell was easy to work with and knowledgeable about the 2 vehicles I bought
Business response:
We are ecstatic to hear about your positive experience with us! It's wonderful to know that your visit was efficient and straightforward when purchasing your two vehicles. We're pleased that Jerrell provided you with the knowledgeable assistance you needed throughout the process. Your feedback about the ease of working with our team means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Very responsive sales team who answered all of our questions in a timely manner. Our vehicle purchase was somewhat unique and the Texas Nissan of Grapevine provided patience and guidance to get paperwork completed and vehicle purchased as quickly as possible.
Business response:
We are elated to hear about your positive experience with our sales team. It means so much to know that our team provided the responsiveness you needed and took the time to address all your questions promptly. We understand that every vehicle purchase has its own unique circumstances, and we're thrilled that our team was able to offer the patience and guidance necessary to make your process as smooth as possible. Your feedback about how quickly we were able to complete your paperwork and finalize your purchase truly reflects... read more
My service guy was new and no other employees came to assist him throughout my process. I was told that tire rotation was included when I called to schedule the service and it was not done. The person that scheduled my service was very professional, kind, and knowledgeable; however, the guy that came to assist when I arrived did not seem to be ready to be working alone. Also, for the amount of time that I was there you you would think I got more than just an oil change
Business response:
We are concerned to hear that your recent service experience did not meet your expectations. We understand your frustration. We appreciate that you found our scheduling staff to be professional and helpful, and we take your feedback about needing better support for new team members seriously. We would like the opportunity to discuss this experience further. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can address these concerns directly.
The service has improved significantly. The service advisor made sure that all my vehicles needs were met.
Business response:
We are grateful to hear that you have noticed significant improvements in our service quality. It means a great deal to us that our service advisor was thorough in addressing all of your vehicle's requirements. Your feedback reinforces our commitment to providing excellent care for every customer who visits Texas Nissan. We appreciate you taking the time to share your positive experience with us.
Nissan - Grapevine Service Department has consistently provided excellent customer service and maintenance upkeep on my 2014 Murano over the past 10 years. Every time I leave it feels like I am driving my car as new again. Friendly, professional and technical customer service folks, this time was Samantha and her team. So far consistently for 10 years.
Business response:
We are overjoyed to hear about your wonderful experience with our service department over the past decade. It means so much to know that we have consistently delivered the quality care your Murano deserves and that you leave feeling like you are driving a refreshed vehicle each time. Your loyalty and trust in Texas Nissan for ten years speaks volumes, and we are honored to have earned your confidence. We are delighted that our team, including Samantha, continues to provide the friendly and professional service you have come ... read more
Oil change service was very good. Car wash was ok, but a bit slow from lots of activity.
Business response:
We are absolutely thrilled to hear about your positive experience with our oil change service. It means so much to us that you found the service to be very good and we appreciate you taking the time to share your feedback. We understand that the car wash took a bit longer than expected due to the high level of activity that day. Your patience during busy periods is truly valued, and we are grateful for your understanding. Thank you for choosing Texas Nissan for your automotive needs.
Everyone was nice and helpful. Dealership is under renovations but still great service all the way through
Business response:
We are excited to hear that our team provided you with such helpful service during your visit. It means a lot to know that everyone made you feel welcome and supported throughout the process. We understand that renovations can sometimes create challenges, but we are thrilled that we were still able to deliver the great service experience you deserved. Your kind words about our staff's helpfulness truly brighten our day, and we appreciate you taking the time to share your positive experience.
No fluff. Just good service I always enjoy using TexasNissan Service for my maintenance needs
Business response:
We are grateful for your wonderful feedback! It means so much to hear that you consistently enjoy the straightforward, quality service we provide for your maintenance needs. Your trust in choosing us time and again for your vehicle care is truly appreciated. We look forward to continuing to deliver the reliable service experience you value at Texas Nissan.
Service advisors are friendly, appointment time was easy and flexible I have had some good and bad experiences in the past several years, but with new management I am off to a good start
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about our friendly service advisors and the convenience of our flexible scheduling means a great deal to us. We understand that past experiences may have varied, and we truly appreciate your recognition of the improvements under our new management. It's wonderful to know that we're starting fresh on the right foot with you. We remain committed to providing you with consistent, quality service that exceeds your expectations every time... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.