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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service was veryy good. My car was fixed in a timely manner and washed
Business response:
Your review is appreciated! We are delighted to hear that you had such a positive experience with our service team. It means a lot to know that your vehicle was repaired quickly and efficiently. We take pride in delivering quality service while respecting your time, and the fact that we were able to complete your repair in a timely fashion reflects our commitment to you. The extra touch of having your car washed shows our attention to the details that matter. Your feedback encourages our team at Texas Nissan to continue prov... read more
Dropping our car off was quick and easy. The service was friendly and had us ready to go in a couple of hours.
Business response:
Thank you immensely for taking the time to share your experience with us. We are delighted to hear that bringing your vehicle in for service was both quick and straightforward. It means so much to know that our team provided you with the friendly service you deserved and was able to complete your service efficiently within just a few hours. Your feedback helps us understand what matters most to our customers, and we truly appreciate you choosing Texas Nissan for your automotive needs.
Decent Experience, but Transparency Needs Work I recently purchased a vehicle here and wanted to share my experience. On the positive side, the dealership has some decent deals, and the staff—especially the car salesmen and finance department—were friendly and helpful throughout the process. A special shoutout to Clint Calhoun for making the sale mostly seamless and professional. The individual team members are truly great to work with. However, like most traditional dealerships, there was quite a bit of back-and-forth in th... read more
Business response:
We appreciate your perspective, Spencer, and thank you for taking the time to share your detailed feedback about your vehicle purchase experience with us. We are pleased to hear that you found our team members to be friendly and helpful throughout the process, and that you had a positive interaction with our sales and finance departments. It means a great deal to us when customers recognize the dedication our staff puts into making the experience as smooth as possible. We recognize that transparency in pricing is essential f... read more
It was my first time at Grapevine Nissan and it was nice to be well, honest care. Samantha answered all questions I had and took care of my concerns.
Business response:
We are happy to hear about your positive first experience with us. It sounds like you received the honest and caring service that every customer deserves. We're pleased that all your questions were thoroughly answered and your concerns were properly addressed by our team member. Your feedback about feeling well taken care of means a great deal to us at Texas Nissan. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service in the future.
Every one is friendly. Work was done on time and done correctly. They also give military discount which I appreciate
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with such friendly service throughout your visit. It means a great deal to know that your work was completed both timely and correctly, as we strive to deliver quality service that meets your expectations. We truly appreciate your recognition of our military discount program, and we are honored to support those who have served our country. Your positive feedback motivates us to continue providing excellent service to a... read more
Nothing outstanding clean lounge area. Timing was on the time quoted. Agent was friendly and understanding .
Business response:
We are grateful for your feedback about your recent visit. It's wonderful to hear that our service team met the quoted timeframe and that you found our staff to be friendly and understanding. We take pride in maintaining a clean and comfortable environment for our customers, and we're pleased that you noticed our lounge area. Your experience reflects our commitment to providing reliable service with a welcoming atmosphere. Thank you for choosing us for your automotive needs.
They do a Great job at the dealership they have great service and a great place go
Business response:
Thank you for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you found our dealership provides excellent service and creates a great environment for our customers. Your feedback about the quality of our work and service means so much to our entire team at Texas Nissan. We truly appreciate customers like you who recognize our commitment to delivering outstanding experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
Service was great. Ray, my service rep wad very professional and knowledgeable. Good to work with.
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that you found the service to be excellent and that Ray provided you with professional and knowledgeable assistance. We're pleased that he was easy to work with and made your visit a positive one. Your kind words mean a great deal to our team, and we look forward to continuing to provide you with outstanding service in the future.
Waiting and will update on recommending the dealership. The buying process was what I expected. I had some challenges so I knew I would not be in and out real quick. The vehicle was priced well and in great condition. I have no problem with the sale portion of my experience. The My sales person was great. I will say the follow up after the sale is not good. I was supposed to get a check from them after purchase. I told them I needed it buy a certain time and was told no problem. It did not arrive by that time and I had to ke... read more
Business response:
Thank you for your honesty regarding your recent experience with us. We understand your frustration with the follow-up service after your purchase. Your experience doesn't meet the standards we strive for. We appreciate you sharing your perspective, as this helps us understand where we can improve our processes. Your feedback is valuable to us. We want to make sure we address these concerns properly, so please contact our General Manager, Yousef Abdel-Hamid at YAbdel-Hamid01@vtaig.com so we can work together to resolve the o... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.