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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My daughter’s car had an issue with the radiator and it needed service. We knew we had an extended warranty, but couldn’t find the paperwork, so we called the dealer we bought the car at (not Texas Nissan) and they said her warranty was expired. That didn’t seem right so I called Texas Nissan and spoke to Ray. He found the extended warranty and let me know it was still valid. Ray helped me arrange a tow to the dealership and kept me informed throughout the process. It was a really good experience.
Business response:
Thank you for sharing your experience with us, Frank. We are thrilled to hear that Ray was able to help you and your daughter when you needed it most. It sounds like there was some confusion about the extended warranty status, and we are glad Ray could locate the valid warranty information for you. We appreciate you highlighting how Ray kept you informed during the entire process and helped arrange the tow service. Your positive feedback about Ray's helpful approach means a great deal to our team. We are happy that we could ... read more
Everyone was very helpful. Car was ready as promised. They did not try to oversell me anything, which would be a big turn-off for me.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our team being helpful and having your vehicle ready when promised. It means a great deal to know that our staff provided the straightforward service you were looking for without any pressure. Your trust in us is valued, and we look forward to continuing to serve you with the same level of genuine care in the future.
Dropping off and picking up vehicle took a very long time. Staff member was very helpful though.
Business response:
Thank you for taking the time to share your experience with us. We understand your frustration with the lengthy wait times during both drop-off and pickup of your vehicle. We recognize that your time is valuable, and we strive to make the service process as efficient as possible. We truly appreciate your patience and are glad to hear that our staff member was able to provide you with helpful assistance during your visit. We look forward to seeing you next time.
I had a great experience. Service provider Samantha was professional, honest, and knowledgeable. She explained everything clearly and completed the work on time. I truly appreciate her attention to detail. Highly recommend to anyone looking for reliable and trustworthy service!
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that you had such a positive visit. Your kind words about Samantha truly mean a lot to us. It sounds like she provided the professional, honest, and knowledgeable service that we strive to deliver to every customer. We are pleased that she took the time to explain everything clearly and completed your service on time. Her attention to detail reflects our commitment to providing reliable and trustworthy service. We appreciate your recommendation... read more
The people are so nice help you to find a good deal you would like
Business response:
Thank you for taking the time to share your experience. We truly appreciate your kind words about our team and their dedication to helping customers find great deals that work for them. Your feedback about our staff being helpful and nice means a lot to us. We strive to create a welcoming environment where every customer feels valued and supported throughout their car-buying journey. We look forward to serving you again in the future.
Very friendly and helpful. It was not busy, so there was no wait time to check in, and the work was completed in a couple of hours.
Business response:
We are delighted to hear that you found our team very friendly and helpful! It's wonderful to know that you experienced no wait time to check in and that we were able to complete the work in a couple of hours. Your positive feedback about our service means a lot to us. We truly appreciate you taking the time to share your experience and we look forward to seeing you next time.
Good and quick service that fixed the problem I was having at a decent price.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that our team provided you with efficient service that resolved your issue at a fair price. Your feedback about our quick response and problem-solving approach means a lot to us. We strive to deliver reliable automotive solutions while maintaining reasonable pricing for our customers. We appreciate your business and look forward to serving you again in the future.
Elix was fantastic! Kind and knowledgeable! This was by far the best/easiest car buying experience I have ever had. Thanks Elix!
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Elix provided you with such exceptional service. It sounds like his kind and knowledgeable approach made all the difference in creating a smooth and enjoyable car buying process for you. We take great pride in our team members who go above and beyond to ensure our customers have the best possible experience. Your feedback about this being your easiest car purchase ever truly means the world to us. We appreciate your trust a... read more
Samantha her is super costumer service her is amazing she has been on my t
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that Samantha provided you with exceptional customer service. Your positive feedback about her amazing support means a great deal to our team. We appreciate customers like you who recognize the dedication our staff puts into delivering outstanding service. We look forward to continuing to serve you with the same level of excellence in the future.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.