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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Fast service. The waiting area could be improved. The coffee machine is awful Perhaps adding some signs that say there are vending machines nearby
Business response:
We are pleased to hear that you experienced quick service during your visit. Your feedback about enhancing the waiting area is valuable to us, and we understand that small improvements can make a big difference in customer comfort. We appreciate you taking the time to share your thoughts about the beverage options and signage suggestions. Your input helps us continue to provide better experiences for all our customers.
Valeria is very helpful, answered my questions and recommended solutions for my concerns. Valeria shows respect and professional support
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received helpful assistance with your questions and found the solutions provided to be valuable for addressing your concerns. We take great pride in ensuring our customers feel respected and receive the professional support they deserve. Your feedback about the exceptional service you received truly brightens our day and reinforces our commitment to delivering outstanding customer care.
Cotton was friendly, honest, and thorough with his communication. He wrapped up the paperwork quickly, after the service. The service department did exactly what I requested and paid for.
Business response:
Thank you for your review! We are pleased to hear about your positive experience with our service team. It's wonderful to know that you found the communication to be friendly, honest, and thorough throughout your visit. We're glad the paperwork process was handled efficiently and that our service department met your expectations by completing exactly what you requested. Your feedback means a lot to us at Texas Nissan, and we appreciate you taking the time to share your experience.
Luke was amazing. Very patient and calm. He's the only reason I went through with the sale. I didn't care for the finance manager. I'm grown and experienced and I don't like people lying to my face and trying to hustle me to make a sale or for extra stuff when I know I already want to buy the car. Dealing with him makes me want to take my next purchase elsewhere. But I really appreciate Luke. So tell him thank you.
Business response:
Your feedback is incredibly valuable and we appreciate you taking the time to share your experience. We are thrilled to hear about your positive interaction with Luke and how his patient and calm approach made such a difference in your decision to move forward with your purchase. Your recognition of his dedication means a great deal to us, and we will certainly pass along your kind words and gratitude. We understand your concerns regarding the finance process and recognize that every customer deserves straightforward, honest... read more
I walked in knowing the exact car I wanted and what I was willing to pay for it. They got the money they wanted, and I got the price I wanted. Everybody helped move this deal forward.
Business response:
Your review is appreciated! It sounds like you came in with a clear vision of what you wanted and the price point that worked for you. We're pleased that our team was able to work together to make sure both sides felt satisfied with the arrangement. Having everyone collaborate to move things forward smoothly is exactly what we strive for. We're grateful you chose Texas Nissan for your vehicle purchase and hope you're enjoying your new car!
Showed me two options in the model and price range I was looking for, they found me better financing options, and worked late to get me in my new car
Business response:
We are utterly delighted to hear about your positive experience with us! It's wonderful that we could present you with two great options that matched exactly what you were seeking in both model and price range. We're especially pleased that our team was able to secure improved financing terms for you and stayed late to ensure you could drive home in your new vehicle that same day. Your satisfaction means everything to us, and we're thrilled that we could make your car buying experience smooth and convenient. Thank you for ch... read more
Robert was a great help with the UBER transportation And on the way back I couldn't get The app to work so he booked the pickup manually for me.
Business response:
We are overjoyed to hear about your positive experience with our transportation assistance! It's wonderful to know that Robert provided such helpful support with your ride arrangements and went the extra step to manually handle your pickup when the app wasn't cooperating. We truly appreciate team members who take initiative to ensure our customers have a smooth experience from start to finish. Your feedback about this level of service means a great deal to us at Texas Nissan, and we're grateful you took the time to share you... read more
Friendly and polite employees. Very helpful. I found the exact car I was looking for. .
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that our staff made such a positive impression with their welcoming and courteous approach. We take great pride in having team members who go above and beyond to assist our customers throughout their car shopping journey. Finding the perfect vehicle that meets your needs is exactly what we strive for, and we're thrilled that we could help you discover just what you were searching for. Your feedback about our helpful service truly... read more
The scheduled oil change took 3 hours. We could have gone somewhere else and had it changed a lot quicker.
Business response:
Your review is appreciated, and we understand your frustration. Your feedback helps us identify areas where we can improve our service efficiency. For further assistance with your experience, please contact our Service Director, Clint Givens, at Cgivens@vtaig.com.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,684 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.