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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Experience here was great. Ray kept me informed of vehicle status and they even provided transport home and back so I didn’t have to wait there.
Business response:
Thanks for sharing your wonderful experience with us! We are absolutely thrilled to hear that your visit went so well. It sounds like you received excellent service throughout your time with us, and we're pleased that our team kept you well-informed about your vehicle's status every step of the way. We're especially glad that our transportation service made things convenient for you, allowing you to take care of other things while we handled your needs. Your positive feedback means so much to us at Texas Nissan, and we truly... read more
I liked working with V. She was kind courteous and was attentive to my needs
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that you found our team member to be kind, courteous, and attentive to your needs. Providing excellent customer service is important to us, and we appreciate you recognizing the care and attention you received during your visit. We are concerned to see that you are not fully satisfied with your service visit, and we would like to learn more about what took place and where we can improve. At your earliest convenience, please reach out to ou... read more
I am always satisfied with the work done on my car at Nissan grapevine Thank you so much
Business response:
We are honored to hear that you consistently have such positive experiences with our service team. Your satisfaction with the quality of work performed on your vehicle means everything to us. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with the reliable automotive care you deserve.
Awesome experience for my daughter's first car purchase. Sales management team made sure she got the best deal.
Business response:
We are excited to hear about the wonderful experience your daughter had with her first car purchase. It's heartwarming to know that our sales management team worked hard to ensure she received an excellent deal. Helping families find the perfect vehicle for such important milestones is what we strive for every day. Thank you for choosing Texas Nissan and for sharing your positive experience with us.
Great experience and lobby area Don't push unnecessary work if not needed. Only tell you what is needed
Business response:
We are honored to hear about your wonderful experience with us. It means so much to know that you appreciated our lobby area and found it welcoming. We take pride in our honest approach to service recommendations, and we're delighted that you noticed how our team focuses on what's truly necessary rather than suggesting unnecessary work. Your feedback about our straightforward communication style reinforces our commitment to building trust through transparency. Thank you for choosing Texas Nissan and for taking the time to sh... read more
Service was on time. There were no surprises. Lounge area was clean and comfortable. Overall good experience.
Business response:
Thank you for taking the time to share your experience. We are grateful to hear that your service appointment ran smoothly and on schedule. It means a great deal to know that we delivered exactly what was promised without any unexpected issues. We take pride in maintaining a welcoming and comfortable environment in our customer lounge, so your positive feedback about the cleanliness and comfort is wonderful to hear. Your satisfaction with the overall experience reflects our commitment to providing reliable and professional s... read more
Awesome service! They got me in and out faster than I expected and explained everything clearly. Highly recommend.
Business response:
Thank you immensely for taking the time to share your experience with us. We are delighted to hear that our team provided you with exceptional service and got you taken care of more quickly than anticipated. It means so much to us that our staff clearly communicated everything throughout your visit. Your recommendation truly makes our day, and we look forward to continuing to serve you with the same level of efficiency and clarity in the future.
Samantha in service has been more the helpful. She is excellent!!! I will come back again because of her!
Business response:
We are honored to hear about your wonderful experience with our service team. It sounds like you received exceptional care and support that truly made a difference in your visit. Your kind words about the helpfulness and excellence you experienced mean so much to us at Texas Nissan. We are thrilled that the outstanding service you received has earned your loyalty and that you plan to return. Thank you for taking the time to share your positive experience.
Quick efficient and very professional service tech was very professional and knowledgeable. Thanks for making the time bearable.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you found our service both quick and efficient, and that our technician's professional and knowledgeable approach made such a positive impression. We understand that vehicle service visits can sometimes feel lengthy, so we're pleased that our team was able to make your time with us more comfortable. Your feedback about our professional service approach truly means a lot to our team, and we look forward to continuing to ... read more
Texas Nissan has a 4.2 star rating with 9,533 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.