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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was was easy to schedule an oil change and the service It was was easy to schedule an oil change and the service advisor (Robert Cotton) was excellent, informative and timely communication
Business response:
Thank you for sharing your positive experience with our scheduling process and service team. We are pleased to hear that arranging your oil change was straightforward and that you received excellent, informative service with timely updates throughout your visit. Your feedback about the quality of communication and expertise provided during your service appointment is greatly appreciated. We value customers like you who take the time to recognize outstanding service, and we look forward to continuing to provide you with the r... read more
Valeria was very helpful, courteous, professional and Valeria was very helpful, courteous, professional and always kept us updated on the progress needed to repair the vehicle. We took our Nissan Rogue in due to the check engine light on. After the diagnostics was done, it showed an issue with the fuel pump. I had received a " Warranty Enhancement Notification" notice I found in my file regarding the fuel pump, that I kept. We purchased the vehicle at CarMax (vehicle originally from California) and was still under warranty. ... read more
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that Valeria provided such helpful and courteous assistance throughout your vehicle repair process. We're pleased that the diagnostics for your Rogue's check engine light led to a successful resolution of the fuel pump issue. It's great that we could honor the warranty enhancement notification and complete the necessary repairs to your satisfaction. Your kind words about our team members being polite and friendly mean a great... read more
Same, always wonderful always excellent service, I have Same, always wonderful always excellent service, I have purchased 3 cars as a result ????
Business response:
I have always had excellent service there from the service department all the way to my sales person. Thank you again thank you again thank you again for the excellent service that you always provide.
The gentle man was very nice in cannot remember his name. The gentle man was very nice in cannot remember his name. It may have been Michael? I remmember one of the two guys I’ve dealt with so far had a handle bar mustache and the other had a beard also. The most recent visit his office was like one or two desks from the waiting room. He was great they both were great and helpful
Business response:
Thank you for your review and for taking the time to share your positive experience with our team. We're delighted to hear that both team members you worked with provided excellent service and were so helpful throughout your visits. It's wonderful that you felt well taken care of and had such a great experience with our staff. Your kind words about their professionalism and assistance mean so much to us at Texas Nissan. We truly appreciate your business and look forward to continuing to serve you with the same level of quali... read more
My son took his car for an oil change and tire rotation. My son took his car for an oil change and tire rotation. He had an appointment. He's young and this was the first time he has ever taken his car for maintenance. The person told him it would be 2.5 hrs, so he decided to wait rather than call his dad to pick him up. It was really about 3.5 hours. My son didn't complain to us or the dealership about it, but to me-it seemed like they could have told him to get a ride and they would call him when it's ready. I did apprecia... read more
Business response:
We are pleased to hear about your son's positive experience with his first car maintenance visit. We understand how important it is for young drivers to feel comfortable and confident when taking care of their vehicles independently. While the service took longer than initially estimated, we appreciate that our team focused on providing thorough care without pressuring him into additional services. Your feedback about the extended timeframe is valuable, as we always strive to provide accurate service estimates and helpful gu... read more
Very good The experience was great Mr. Very good The experience was great Mr. Infante was very polite and courteous in his handling of the sale, also the financial person.
Business response:
We are overjoyed to hear about your wonderful experience with us! It sounds like you had an outstanding visit from start to finish. We're thrilled that our team member provided such polite and courteous service during your vehicle purchase, and that our finance department also made a positive impression. Your feedback about the excellent handling of your sale means so much to us. We truly appreciate you taking the time to share your positive experience!
Explained everything well Got us in in a decent time to Explained everything well Got us in in a decent time to be a walk in.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about how well everything was explained during your visit really means a lot to us. We understand that being a walk-in customer can sometimes involve uncertainty about timing, so we're happy to know we were able to accommodate you within a reasonable timeframe. Your satisfaction with the service you received is exactly what we strive for, and we truly appreciate you taking the time to share your thoughts with us.
Excellent service and attention. Excellent service and attention. Prompt service and courteous treatment.happy with the service and se
Business response:
We are delighted to hear about your wonderful experience with us! Your kind words about our excellent service and attention truly mean the world to our team. It's fantastic to know that we provided you with prompt assistance and courteous treatment throughout your visit. We're thrilled that you're happy with the service you received at Texas Nissan. Your satisfaction is what drives us to maintain our high standards every day, and we look forward to continuing to serve you with the same level of care in the future.
Kyle was very helpful with getting my new tires Kyle was very helpful with getting my new tires installed. Overall experience was great. Another good visit with Texas Nissan of Grapevine.
Business response:
We are happy to hear that your tire installation experience went so smoothly and that our team member provided such helpful service throughout the process. Your wonderful feedback about having another positive visit with Texas Nissan means a great deal to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with excellent service for all your automotive needs.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 11,561 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.