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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was my first time there. Robert came out and greeted me. He asked me how can I help you. I explained to him what I needed done. He made it happen. I felt like Robert went over & beyond resolving my issue
Business response:
We greatly appreciate your wonderful feedback about your first visit with us. It's fantastic to hear that Robert provided such exceptional service by greeting you warmly, listening to your needs, and going above and beyond to resolve your issue.
I have to give a shout out to our service advisor, Rob Sweeney! Excellent customer service skills, great communication. Quick turnaround on repairs. We bought the car from this dealership and will continue to go there for repairs in the future.
Business response:
We’re glad to hear your recent service experience met expectations and that communication and repair timing were handled effectively. Our team is committed to delivering consistent support throughout ownership, from purchase through ongoing maintenance and repairs. Positive feedback like this is valuable as we continue refining the customer experience across departments.
very helpful,builds relationships w her customers and made the experience more than just buying a car.
Business response:
We are glad to hear about your wonderful experience with us. It's truly rewarding to know that our team member went above and beyond to build a genuine relationship with you and make your car-buying journey so memorable.
Quick efficient service The bathrooms were clean, the lounge was comfortable Pretty good job overall
Business response:
Thank you for taking the time to share your experience with us. We strive to provide excellent service and maintain a welcoming environment for all our customers, and it's wonderful to know that we met your expectations during your visit.
Customer Service was A+ from start to finish. Robert showed me to the lounge where I able to get coffee while I waited for my SUV to get serviced.
Business response:
We are delighted to hear about your exceptional experience with our customer service team. It's wonderful to know that Robert provided you with outstanding care and made sure you were comfortable in our lounge with coffee while your SUV was being serviced.
Cotton did a great job on getting my part and making sure my vehicle fixed the horn went out you called me let me know the part was in I went the next day in the part was put in but no problem he did a great job
Business response:
We are overjoyed to hear about your positive experience with Cotton and our service team. It's wonderful to know that we were able to quickly source your part and keep you informed throughout the process, ensuring your horn repair was completed efficiently.
Great Mr cotton was very friendly and was able to get the party I need to get my horn fixed he's always been respectful and he always done a great job
Business response:
Thank you for sharing your positive experience! We're thrilled that you received friendly and respectful service, and that we could help you get the parts needed for your horn repair. Your kind words mean a great deal to our team at Texas Nissan, and we look forward to continuing to serve you!
We saw a car online at Texas Nissan and made an appointment to test drive. Our salesman , James Kunkel, set up our appointment and had the vehicle ready for us. We purchased the vehicle, a Nissan Rogue. James was extremely knowledgeable and very professional at his job. He made the process smooth, transparent and pressure free. He took the time to make sure we were comfortable with our purchase. When you visit this dealership make sure you ask for James Kunkel. He will help you in every way to make sure you get the right veh... read more
Business response:
Thank you for the wonderful feedback about your experience at Texas Nissan! We're thrilled you found the perfect Nissan Rogue and that your car buying process was smooth and pressure-free. We appreciate you choosing Texas Nissan!
Na N/a I don't have any more words to say about the dealership Ok now
Business response:
Thank you for your 5-star rating! We appreciate your business and trust in Texas Nissan. We look forward to serving you again.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,199 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.