This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Longer wait than usual but Valeria let me know the service was short handed. No issues though
Business response:
Thank you for your review and for your understanding during your recent visit. We truly appreciate your patience with the longer wait time, and we're grateful that Valeria kept you informed about our staffing situation. Your patience and positive attitude mean so much to us, especially when we're working through operational challenges. We're pleased to hear that despite the wait, your overall experience was satisfactory, and we look forward to serving you again in the future.
She was on point very nice to work with. Came in for a oil change everything went will
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that our staff member provided excellent customer service and made your visit pleasant and efficient. Thank you for choosing Texas Nissan for your oil change needs. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the quality service you deserve.
Very thorough, very helpful and kind Robert kept me informed every step of the way.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that Robert provided you with such thorough, helpful, and kind service throughout your visit. It truly means the world to us when our team members go above and beyond to keep our customers informed and comfortable during their experience. Your positive feedback reinforces our commitment to delivering exceptional service. We believe that clear communication and genuine care are essential to building lasting relationship... read more
Dealership assist with everything I need to safe on the road . Friendly service Robert was efficient and understood what I need made sure to check all the boxes to ensure my car was service correctly for my Road trip coming up
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that we were able to assist you with everything needed to ensure your safety on the road, and that our team provided the friendly, efficient service you deserved. We're especially glad that your vehicle was thoroughly serviced and prepared for your upcoming road trip. At Texas Nissan, we understand how important it is to have complete confidence in your vehicle when traveling, and we're honored that you trusted us to take care... read more
Excellent service, Mr. Cotton was polite and respectful. The experience was very good received promptly was advised of the situation approximately how long it would take. I dropped off my car and picked it up at a reasonable time. Very good job done
Business response:
We are thrilled to hear about your excellent experience with us! It's wonderful to know that you received polite and respectful service, and that we were able to keep you well-informed about your vehicle's status and timing throughout the process. Your feedback about the prompt service and reasonable turnaround time means a great deal to us. We're committed to providing transparent communication and efficient service to all our customers, and it's gratifying to know we met those expectations for you. Thank you for taking the... read more
Great experience! Service was thorough and prompt. I was always kept in the update loop.
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that our service met your expectations and that you found our team to be both thorough and prompt. Your acknowledgment of our communication efforts means a great deal to us. We believe that keeping our customers informed throughout the process is essential, and we're pleased that this approach contributed to your positive experience. Thank you for taking the time to share your thoughts.
Service is excellent, the wait was a bit longer than anticipated but everyone is always so nice and they are always busy!
Business response:
Thank you for your review and for taking the time to share your experience with us. We truly appreciate your understanding regarding the wait time and are grateful that you recognize how busy we can get while maintaining our commitment to quality service. Your feedback about our team being nice means the world to us. We strive to create a welcoming environment for every customer, and knowing that our efforts are noticed and appreciated motivates us to continue delivering excellent service. Thank you for choosing Texas Nissan... read more
Very professional friendly and fast My experience was great he was very professional got me in an out
Business response:
We are pleased to hear about your positive experience. Your feedback about our professional and friendly service means a great deal to us, and we're delighted that we were able to get you in and out efficiently. We truly appreciate you taking the time to share your experience with us. It's wonderful to know that our team provided the level of service that made your visit great, and we look forward to continuing to serve you in the future.
First time customer at this dealership. Direct and clear communication between me and Valeria. Good experience overall
Business response:
We are delighted to hear about your positive experience as a first-time customer. It's wonderful to know that the direct and clear communication made such a positive impression and contributed to your overall good experience. We truly value customers like you who take the time to share their feedback, and we're thrilled that we could provide you with the level of service you deserve. Thank you for choosing Texas Nissan, and we look forward to serving you again in the future.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,199 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.