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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Overall, it was a great experience. They took great care of me and got me out in a jiffy
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are thrilled to hear that you had a great overall experience and that our team was able to take excellent care of you while getting you back on the road quickly. Your feedback about the quality of service you received means a great deal to us at Texas Nissan. We strive to provide every customer with efficient, caring service, and it's wonderful to know that we succeeded in doing just that for you. We truly appreciate your business and look ... read more
Service was great. Timeliness was great as well No Cotton did an excellent job Yay
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful to know that our service exceeded your expectations and that everything was handled in a timely manner. Your feedback about our team's excellent work means so much to us. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Smooth process I brought the car in, they assessed the issues and sent a message if I agreed to have the car serviced!
Business response:
We are pleased to hear about your positive experience with our service process at Texas Nissan. It's wonderful to know that bringing your car in for assessment went smoothly and that our communication regarding the recommended services met your expectations. Your feedback about our streamlined approach to vehicle assessment and customer communication is truly valued. We strive to make every service visit as efficient and transparent as possible, and knowing that we achieved this for you reinforces our commitment to providing... read more
The phone system sucks, the service waiting area is a bit spartan, but appreciated the separate kids room. But the service was great, once I finally got a human on the phone.
Business response:
Your comments about our phone system and service area are valuable insights that help us enhance the customer experience. We're especially glad you found our separate kids room helpful and that our service team provided you with great care once connected. Thank you for choosing Texas Nissan and for your honest feedback.
Excellent and Friendly Customer Service. My vehicle service was completed in under 2 hours. Less than what I was told.
Business response:
We're especially pleased that your vehicle service was completed efficiently and even ahead of the estimated timeframe. Your feedback about the quality and speed of our service means a great deal to us and reinforces our commitment to delivering reliable, professional automotive care that exceeds expectations.
They were able to fix my problem with the battery as well as fixing the tire sensor. In the end that's all I needed fixed. So I'm completely satisfied!
Business response:
We are ecstatic to hear about your positive experience with our service team! It's wonderful to know that we were able to successfully resolve both your battery issue and tire sensor problem, providing you with exactly what you needed.
Kyle went up and beyond to provide excellent customer service. He was very clear to answer all of my questions and take care of all of my needs. And was very kind.!
Business response:
Thank you for your wonderful feedback about your experience with us. It's truly heartening to hear that Kyle provided you with such exceptional service and took the time to thoroughly address all of your questions and needs.
It was my first time there. Robert came out and greeted me. He asked me how can I help you. I explained to him what I needed done. He made it happen. I felt like Robert went over & beyond resolving my issue
Business response:
We greatly appreciate your wonderful feedback about your first visit with us. It's fantastic to hear that Robert provided such exceptional service by greeting you warmly, listening to your needs, and going above and beyond to resolve your issue.
I have to give a shout out to our service advisor, Rob Sweeney! Excellent customer service skills, great communication. Quick turnaround on repairs. We bought the car from this dealership and will continue to go there for repairs in the future.
Business response:
We’re glad to hear your recent service experience met expectations and that communication and repair timing were handled effectively. Our team is committed to delivering consistent support throughout ownership, from purchase through ongoing maintenance and repairs. Positive feedback like this is valuable as we continue refining the customer experience across departments.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,107 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.