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Texas Nissan

4.2

About this business

Location details

1401 West State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.210,229 reviews
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FATIMAH0913's profile image
FATIMAH0913 
4 months ago

Excellent. .. Mr. Cotton was very attentive, proactive, and the service was done in a very timely manner. 

Business response:

We are thrilled to hear about your excellent experience with us! It's wonderful to know that our team member provided you with attentive and proactive service while completing everything in a timely manner. Your feedback means a great deal to us and helps reinforce our commitment to delivering exceptional customer service. We truly appreciate you taking the time to share your positive experience. 

wright76086's profile image
wright76086 
4 months ago

Excellent service. Kept informed while waiting. A little more. The service was excellent. Two words 

Business response:

We are ecstatic to hear about your positive experience with our service team. Your feedback about being kept informed during your wait and receiving excellent service truly means a lot to us. At Texas Nissan, we strive to provide transparent communication and exceptional service to every customer. Thank you for taking the time to share your experience - it helps us continue delivering the quality service our customers deserve. 

lw21701's profile image
lw21701 
4 months ago

Longer wait than usual but Valeria let me know the service was short handed. No issues though 

Business response:

Thank you for your review and for your understanding during your recent visit. We truly appreciate your patience with the longer wait time, and we're grateful that Valeria kept you informed about our staffing situation. Your patience and positive attitude mean so much to us, especially when we're working through operational challenges. We're pleased to hear that despite the wait, your overall experience was satisfactory, and we look forward to serving you again in the future. 

SCHUNDELMIERS's profile image
SCHUNDELMIERS 
4 months ago

She was on point very nice to work with. Came in for a oil change everything went will 

Business response:

We are delighted to hear about your positive experience with our service team. It's wonderful to know that our staff member provided excellent customer service and made your visit pleasant and efficient. Thank you for choosing Texas Nissan for your oil change needs. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the quality service you deserve. 

andreahinojosa23's profile image
andreahinojosa23 
4 months ago

Very thorough, very helpful and kind Robert kept me informed every step of the way. 

Business response:

Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that Robert provided you with such thorough, helpful, and kind service throughout your visit. It truly means the world to us when our team members go above and beyond to keep our customers informed and comfortable during their experience. Your positive feedback reinforces our commitment to delivering exceptional service. We believe that clear communication and genuine care are essential to building lasting relationship... read more

PCORTEZ0427's profile image
PCORTEZ0427 
4 months ago

Dealership assist with everything I need to safe on the road . Friendly service Robert was efficient and understood what I need made sure to check all the boxes to ensure my car was service correctly for my Road trip coming up 

Business response:

We are pleased to hear about your positive experience with our service team. It's wonderful to know that we were able to assist you with everything needed to ensure your safety on the road, and that our team provided the friendly, efficient service you deserved. We're especially glad that your vehicle was thoroughly serviced and prepared for your upcoming road trip. At Texas Nissan, we understand how important it is to have complete confidence in your vehicle when traveling, and we're honored that you trusted us to take care... read more

Scally's profile image
Scally 
4 months ago

Excellent service, Mr. Cotton was polite and respectful. The experience was very good received promptly was advised of the situation approximately how long it would take. I dropped off my car and picked it up at a reasonable time. Very good job done 

Business response:

We are thrilled to hear about your excellent experience with us! It's wonderful to know that you received polite and respectful service, and that we were able to keep you well-informed about your vehicle's status and timing throughout the process. Your feedback about the prompt service and reasonable turnaround time means a great deal to us. We're committed to providing transparent communication and efficient service to all our customers, and it's gratifying to know we met those expectations for you. Thank you for taking the... read more

BEDNARCZ's profile image
BEDNARCZ 
4 months ago

Great experience! Service was thorough and prompt. I was always kept in the update loop. 

Business response:

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that our service met your expectations and that you found our team to be both thorough and prompt. Your acknowledgment of our communication efforts means a great deal to us. We believe that keeping our customers informed throughout the process is essential, and we're pleased that this approach contributed to your positive experience. Thank you for taking the time to share your thoughts. 

LAURENGARTSHORE's profile image
LAURENGARTSHORE 
4 months ago

Service is excellent, the wait was a bit longer than anticipated but everyone is always so nice and they are always busy! 

Business response:

Thank you for your review and for taking the time to share your experience with us. We truly appreciate your understanding regarding the wait time and are grateful that you recognize how busy we can get while maintaining our commitment to quality service. Your feedback about our team being nice means the world to us. We strive to create a welcoming environment for every customer, and knowing that our efforts are noticed and appreciated motivates us to continue delivering excellent service. Thank you for choosing Texas Nissan... read more

Frequently asked questions about Texas Nissan

How is Texas Nissan rated?

Texas Nissan has a 4.2 star rating with 10,229 reviews. 

When is Texas Nissan open?

Texas Nissan is open now. It will close at 8:00 p.m.