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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service guy was very helpful. He told me about what my wait time will be.
Business response:
We are delighted to hear about your positive experience with our service team! It is wonderful to know that you were kept informed about your wait time and that our team member made the process smooth and straightforward for you. Thank you for taking the time to share your feedback — it truly means a great deal to us. We look forward to serving you again in the future!
Courteous friendly professional The staff was professional, courteous and friendly. I didn't have to wait long for my service manager at my appointment time. Results of 27 pt inspection were clear and thorough.
Business response:
Thank you immensely for sharing such wonderful feedback about your recent visit! It is truly gratifying to hear that our team delivered a professional, courteous, and friendly experience from start to finish. We take great pride in respecting our customers' time, and we are glad your appointment went smoothly and without unnecessary delays. We are also pleased to know that the inspection results were presented in a clear and thorough manner. Transparency and attention to detail are values we hold close, and it means a great ... read more
Fast, very courteous, and warm service Anyway good service. Avoid inconveniencing customers when providing this response.
Business response:
We are glad to hear that your experience with us was fast, courteous, and warm! It means a great deal to know that our team made you feel welcomed and valued throughout your visit. We truly appreciate you taking the time to share your kind words. We look forward to continuing to provide you with the same level of service on your next visit. Thank you for choosing Texas Nissan!
Valeria went above and beyond to help us out, and was extremely accommodating. She even hand washed out car herself.
Business response:
We are elated to hear about your wonderful experience with us! Valeria truly exemplifies the level of care and dedication we strive to provide every customer, and it is fantastic to know that her efforts — including going the extra mile to hand wash your car — made such a meaningful impression. We will be sure to pass along your kind words to her. Thank you for taking the time to share your experience. We look forward to continuing to serve you and hope to see you again soon!
The person I worked with was very nice and not pushy at all! The waiting area was nice as well!
Business response:
Thank you for your review! It is wonderful to hear that your experience was a comfortable and pressure-free one. We truly believe that a relaxed, no-pressure environment makes all the difference, and we are glad that came through during your visit. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!
Quality service and service manager was excellent and very friendly. Robert was very friendly, he was very knowledgeable and quick to answer questions. He ordered a lift ride efficiently . Good attitude and friendly service goes a long way. Thanks Robert
Business response:
Thank you for your wonderful feedback! It is truly gratifying to hear that your experience with our team was such a positive one. Knowledgeable, friendly service is exactly what we strive to provide, and it is wonderful to know that everything from your questions being answered to your ride being arranged efficiently made a real difference in your visit. We will be sure to pass along your kind words — recognition like this means a great deal to our team. We look forward to welcoming you back whenever you need us!
Very professional, and knowledgeable. They take very good care of the vehicles they service. Great atmosphere as well
Business response:
We are absolutely thrilled to hear about your experience with us! It means a great deal to know that our team's professionalism and knowledge made a positive impression, and that you felt your vehicle was in good hands. Providing thorough, attentive care for every vehicle we service is something we take great pride in. Thank you for taking the time to share your kind words — feedback like yours truly reflects what we strive for every day. We look forward to continuing to serve you and hope to see you again soon!
I did not take the truck in for the service. My wife did, for me.
Business response:
We are pleased to hear that you brought your truck in for service. We understand that sometimes family members help coordinate vehicle maintenance, and we appreciate that your wife was able to assist with bringing your truck to our facility. Thank you for choosing Texas Nissan for your service needs. We strive to provide excellent service experiences for all our customers, regardless of who brings the vehicle in, and we're grateful for your trust in our team.
Service was excellent! Valeria was polite and professional. I would definitely return here for service!
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you found our service excellent and that Valeria provided you with the polite and professional assistance you deserved. Your positive feedback truly means the world to us, and we're honored that you would choose to return for future service needs. We look forward to continuing to exceed your expectations and providing you with the same exceptional experience every time you visit.
Texas Nissan has a 4.2 star rating with 10,229 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.