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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The person I worked with was very nice and not pushy at all! The waiting area was nice as well!
Business response:
Thank you for your review! It is wonderful to hear that your experience was a comfortable and pressure-free one. We truly believe that a relaxed, no-pressure environment makes all the difference, and we are glad that came through during your visit. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!
Quality service and service manager was excellent and very friendly. Robert was very friendly, he was very knowledgeable and quick to answer questions. He ordered a lift ride efficiently . Good attitude and friendly service goes a long way. Thanks Robert
Business response:
Thank you for your wonderful feedback! It is truly gratifying to hear that your experience with our team was such a positive one. Knowledgeable, friendly service is exactly what we strive to provide, and it is wonderful to know that everything from your questions being answered to your ride being arranged efficiently made a real difference in your visit. We will be sure to pass along your kind words — recognition like this means a great deal to our team. We look forward to welcoming you back whenever you need us!
Very professional, and knowledgeable. They take very good care of the vehicles they service. Great atmosphere as well
Business response:
We are absolutely thrilled to hear about your experience with us! It means a great deal to know that our team's professionalism and knowledge made a positive impression, and that you felt your vehicle was in good hands. Providing thorough, attentive care for every vehicle we service is something we take great pride in. Thank you for taking the time to share your kind words — feedback like yours truly reflects what we strive for every day. We look forward to continuing to serve you and hope to see you again soon!
I did not take the truck in for the service. My wife did, for me.
Business response:
We are pleased to hear that you brought your truck in for service. We understand that sometimes family members help coordinate vehicle maintenance, and we appreciate that your wife was able to assist with bringing your truck to our facility. Thank you for choosing Texas Nissan for your service needs. We strive to provide excellent service experiences for all our customers, regardless of who brings the vehicle in, and we're grateful for your trust in our team.
Service was excellent! Valeria was polite and professional. I would definitely return here for service!
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you found our service excellent and that Valeria provided you with the polite and professional assistance you deserved. Your positive feedback truly means the world to us, and we're honored that you would choose to return for future service needs. We look forward to continuing to exceed your expectations and providing you with the same exceptional experience every time you visit.
Excellent. .. Mr. Cotton was very attentive, proactive, and the service was done in a very timely manner.
Business response:
We are thrilled to hear about your excellent experience with us! It's wonderful to know that our team member provided you with attentive and proactive service while completing everything in a timely manner. Your feedback means a great deal to us and helps reinforce our commitment to delivering exceptional customer service. We truly appreciate you taking the time to share your positive experience.
Excellent service. Kept informed while waiting. A little more. The service was excellent. Two words
Business response:
We are ecstatic to hear about your positive experience with our service team. Your feedback about being kept informed during your wait and receiving excellent service truly means a lot to us. At Texas Nissan, we strive to provide transparent communication and exceptional service to every customer. Thank you for taking the time to share your experience - it helps us continue delivering the quality service our customers deserve.
Longer wait than usual but Valeria let me know the service was short handed. No issues though
Business response:
Thank you for your review and for your understanding during your recent visit. We truly appreciate your patience with the longer wait time, and we're grateful that Valeria kept you informed about our staffing situation. Your patience and positive attitude mean so much to us, especially when we're working through operational challenges. We're pleased to hear that despite the wait, your overall experience was satisfactory, and we look forward to serving you again in the future.
She was on point very nice to work with. Came in for a oil change everything went will
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that our staff member provided excellent customer service and made your visit pleasant and efficient. Thank you for choosing Texas Nissan for your oil change needs. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the quality service you deserve.
Texas Nissan has a 4.2 star rating with 10,106 reviews.
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.