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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very professional friendly and fast My experience was great he was very professional got me in an out
Business response:
We are pleased to hear about your positive experience. Your feedback about our professional and friendly service means a great deal to us, and we're delighted that we were able to get you in and out efficiently. We truly appreciate you taking the time to share your experience with us. It's wonderful to know that our team provided the level of service that made your visit great, and we look forward to continuing to serve you in the future.
First time customer at this dealership. Direct and clear communication between me and Valeria. Good experience overall
Business response:
We are delighted to hear about your positive experience as a first-time customer. It's wonderful to know that the direct and clear communication made such a positive impression and contributed to your overall good experience. We truly value customers like you who take the time to share their feedback, and we're thrilled that we could provide you with the level of service you deserve. Thank you for choosing Texas Nissan, and we look forward to serving you again in the future.
Service advisor was amazing. She kept me in the loop through the entire process via text message.
Business response:
Thank you for your wonderful feedback about your recent service experience with us. We are delighted to hear that our service advisor provided you with exceptional care and kept you informed throughout the entire process via text messaging. Your recognition of her dedication to customer communication truly means a great deal to our team. We strive to ensure every customer feels valued and well-informed during their visit, and it's wonderful to know we achieved that goal for you. We appreciate you taking the time to share you... read more
Ease of making an appointment. Received reminders. Clear concise information. My technician Robert was outstanding.
Business response:
We are pleased to hear about your positive experience with our appointment process and service. It's wonderful to know that our reminder system and clear communication made things convenient for you. Your recognition of Robert's outstanding work means a great deal to us at Texas Nissan. We take pride in having skilled technicians who provide exceptional service, and we're grateful you took the time to share your experience with us.
Great Overall, it was a great experience. They took great care of me and got me out in a jiffy
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are thrilled to hear that you had a great overall experience and that our team was able to take excellent care of you while getting you back on the road quickly. Your feedback about the quality of service you received means a great deal to us at Texas Nissan. We strive to provide every customer with efficient, caring service, and it's wonderful to know that we succeeded in doing just that for you. We truly appreciate your business and look ... read more
Service was great. Timeliness was great as well No Cotton did an excellent job Yay
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful to know that our service exceeded your expectations and that everything was handled in a timely manner. Your feedback about our team's excellent work means so much to us. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Smooth process I brought the car in, they assessed the issues and sent a message if I agreed to have the car serviced!
Business response:
We are pleased to hear about your positive experience with our service process at Texas Nissan. It's wonderful to know that bringing your car in for assessment went smoothly and that our communication regarding the recommended services met your expectations. Your feedback about our streamlined approach to vehicle assessment and customer communication is truly valued. We strive to make every service visit as efficient and transparent as possible, and knowing that we achieved this for you reinforces our commitment to providing... read more
The phone system sucks, the service waiting area is a bit spartan, but appreciated the separate kids room. But the service was great, once I finally got a human on the phone.
Business response:
Your comments about our phone system and service area are valuable insights that help us enhance the customer experience. We're especially glad you found our separate kids room helpful and that our service team provided you with great care once connected. Thank you for choosing Texas Nissan and for your honest feedback.
Excellent and Friendly Customer Service. My vehicle service was completed in under 2 hours. Less than what I was told.
Business response:
We're especially pleased that your vehicle service was completed efficiently and even ahead of the estimated timeframe. Your feedback about the quality and speed of our service means a great deal to us and reinforces our commitment to delivering reliable, professional automotive care that exceeds expectations.
Texas Nissan has a 4.2 star rating with 10,229 reviews.
Texas Nissan is closed now. It will open tomorrow at 8:00 a.m.