The Mattress Factory

Name: The Mattress Factory
Address: 4929 Cottman Ave, Philadelphia, PA, 19135, US
Telephone: (215) 338-3900
Price range: $$
Rating: 4.9

4.9

★★

384 reviews

|Mattresses|Philadelphia, PA 19135 United States

4929 Cottman Ave, Philadelphia, PA 19135 United States

(215) 338-3900

https://www.themattressfactoryinc.com/store/1/n-e-philadelphia-mattress-store/

Closed now

About

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for public use. As we have for over 20 years, during good and challenging times, we will do everything we can to provide you with an exceptional experience. -- The Family Owned

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4.9

★★

384 reviews

5★334

4★19

3★5

2★0

1★0

26 reviews have no rating

Reviews(114)

Google Reviews(270)

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J Z. on Birdeye

★★

5 months ago

Great no pressure salesman

Business Response:

Hi J, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Lovely Holli review for The Mattress Factory

Lovely Holli on Facebook

5 months ago

Service was amazing and I highly recommend the mattress factory.

Business Response:

Hi Lovely, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

Jenna S. on Birdeye

★★

6 months ago

Fantastic all around!

Business Response:

Hi Jenna, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

Mike O'Donnell review for The Mattress Factory

Mike O'Donnell on Facebook

6 months ago

Terrific customer service ! Very friendly and knowledgeable. Bernie , thank you !

Business Response:

Thank you Mike for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Matt O. on Birdeye

★★

6 months ago

Bernie was very pleasant and helpful. He's very knowledgeable about the products and services of Mattress Factory. Bernie answered all my questions and gave good advice.

Business Response:

Thank you Matt for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Melissa Kateri review for The Mattress Factory

Melissa Kateri on Facebook

8 months ago

Today I ran into the Cottman Ave store and was met by Bernie. My husband has PD and I was concerned about getting the right mattress for his needs and mine. Bernie was extremely helpful with recommendations and was very patient with me as I tried to figure out which bed I wanted. Definitely would recommend his store.

Business Response:

Hi Melissa, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Christina M. on Birdeye

★★

8 months ago

Our sales associate was welcoming, informative and a pleasure to do business with! Kudos to him for making this a painless experience. Glad we stopped by when we did.

Business Response:

Thank you Christina for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Christina M. on Birdeye

★★

8 months ago

Great experience, great customer service

Business Response:

Thank you Christina. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Leo 'Strugz' Gayten review for The Mattress Factory

Leo 'Strugz' Gayten on Facebook

8 months ago

Customer Service was great

Business Response:

Hi Leo 'strugz', thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory