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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9497 reviews
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Shannon L.'s profile image
Shannon L. 
on Birdeye

10 months ago

Dwight was great! He had me in and out of the store quickly with just the right mattress and a very quick delivery date. I have bought mattresses here before and would definitely buy here again. 

Business response:

Hi Shannon, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Daniel M.'s profile image
Daniel M. 
on Birdeye

a year ago

My girlfriend and I had travelled to several stores before, but their selection wasn't to our liking, and at Mattress Factory we felt we were also getting honest, friendly advice. We went there three times, to continue narrowing down the selection, and ultimately got a great bed, and for a great Labor Day deal 

Business response:

Hi Daniel, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Nina R.'s profile image
Nina R. 
on Birdeye

a year ago

Friendly and accommodating staff, awesome customer service. 

Business response:

Thank you Nina for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Michael H.'s profile image
Michael H. 
on Birdeye

a year ago

My experience was excellent! Service was top notch! I found a great mattress that meets my needs for a good price. Thanks Mike H 

Business response:

Hi Michael, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kim N.'s profile image
Kim N. 
on Birdeye

a year ago

Bernie was excellent in helping both my daughter and I select the best mattresses for us. Was very knowledgeable about all the models and offered his insights based on the models we dwindled down too. Did not rush us which was appreciated for a big decision. 

Business response:

Hi Kim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Mary M.'s profile image
Mary M. 
on Birdeye

a year ago

Dwight at the Cottman store was very helpful. He answered all of my questions and was a pleasure to work with. 

Business response:

Thank you Mary for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Patricia W.'s profile image
Patricia W. 
on Birdeye

a year ago

It starts. with Friendly staff. Your Representative Craig, at the Cottman Ave store was very knowledgeable, able to answer our questions to satisfaction, and there was absolutely no pressure or behavior to rush us through the process. We felt comfoy& enjoyed our mattress buying expensive 

Business response:

Thank you Patricia. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jatyya S.'s profile image
Jatyya S. 
on Birdeye

a year ago

Dwight was awesome! I will always buy my mattresses from mattress factory.! The prices and service absolutely cannot be beat! 

Business response:

Hi Jatyya, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Kevin I.'s profile image
Kevin I. 
on Birdeye

a year ago

Salesman Dwight was fantastic. Informative nice and friendly. Answered all my questions accurately. 

Business response:

Hi Kevin, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 497 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.