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The Mattress Factory

4.9
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9444 reviews
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30 reviews have no rating
Garline A.'s profile image
Garline A. 
on Birdeye

a year ago

Dwiant was very helpful,he explained to us the difference between the mattresses and the one that can be best for back pain and the ways we sleep.Thank 

Business response:

Thank you Garline. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Marlene O.'s profile image
Marlene O. 
on Birdeye

a year ago

It was a good experience. The salesman was very personable and wasn’t pushy. I have already recommended him to 3 people 

Business response:

Hi Marlene, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Dana Whitmore's profile image
Dana Whitmore 
recommend  Recommended
a year ago

I went to 4 other stores and left each unsatisfied. I looked online but that was overwhelming and you don't know how the mattress will feel. So I Google mattress stores with good reviews and Mattress Factory came up and people were talking about sales man Bernie and how he will help you to find and understand mattress, and he is wonderful. I was able to get great mattress for a great price. I was happy to give them my hard earned money. 

Business response:

Thank you Dana for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Renée Pearl Cohen's profile image
Renée Pearl Cohen 
recommend  Recommended
a year ago

The Mattress Factory is a great locally owned shop for all your mattress needs. My whole family really enjoyed the process. All the staff was so helpful and there was never any pressure or rush to buy. My husband and I had to go at different times because of our schedules and they helped each one of us pick the best mattress for our needs. Bernie helped all of us find the perfect mattress at the Cottman Avenue location. My son found a new one too and loves it. My baby loved to roam the store it was like a giant maze for h... read more

Business response:

Thank you Renée. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

David Dlugosz's profile image
David Dlugosz 
recommend  Recommended
a year ago

great customer service. The salesman (Bernie) was patient and knowledgeable. I highly recommend The Mattress Factory as a locally owned business right here (on Cottman Ave) in Holmesburg. Buy from local businesses! 

Business response:

Hi David, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Joanne T.'s profile image
Joanne T. 
on Birdeye

a year ago

The sales associate, Dwight was extremely helpful and knowledgeable. I was there to buy 2 mattresses, one for my 97 year old Mom. Dwight did a great job helping us out. 5 stars!! I would go back here if I needed another mattress. 

Business response:

Thank you Joanne. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

J Z.'s profile image
J Z. 
on Birdeye

a year ago

Great no pressure salesman 

Business response:

Hi J, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Lovely Holli's profile image
Lovely Holli 
recommend  Recommended
a year ago

Service was amazing and I highly recommend the mattress factory. 

Business response:

Hi Lovely, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Jenna S.'s profile image
Jenna S. 
on Birdeye

a year ago

Fantastic all around! 

Business response:

Hi Jenna, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 444 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m.