The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory

4.9
Get directions

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9488 reviews
Select a rating
Daniel M.'s profile image
Daniel M. 
on Birdeye

6 months ago

My girlfriend and I had travelled to several stores before, but their selection wasn't to our liking, and at Mattress Factory we felt we were also getting honest, friendly advice. We went there three times, to continue narrowing down the selection, and ultimately got a great bed, and for a great Labor Day deal 

Business response:

Hi Daniel, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Nina R.'s profile image
Nina R. 
on Birdeye

7 months ago

Friendly and accommodating staff, awesome customer service. 

Business response:

Thank you Nina for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Michael H.'s profile image
Michael H. 
on Birdeye

8 months ago

My experience was excellent! Service was top notch! I found a great mattress that meets my needs for a good price. Thanks Mike H 

Business response:

Hi Michael, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kim N.'s profile image
Kim N. 
on Birdeye

9 months ago

Bernie was excellent in helping both my daughter and I select the best mattresses for us. Was very knowledgeable about all the models and offered his insights based on the models we dwindled down too. Did not rush us which was appreciated for a big decision. 

Business response:

Hi Kim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Mary M.'s profile image
Mary M. 
on Birdeye

10 months ago

Dwight at the Cottman store was very helpful. He answered all of my questions and was a pleasure to work with. 

Business response:

Thank you Mary for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Patricia W.'s profile image
Patricia W. 
on Birdeye

10 months ago

It starts. with Friendly staff. Your Representative Craig, at the Cottman Ave store was very knowledgeable, able to answer our questions to satisfaction, and there was absolutely no pressure or behavior to rush us through the process. We felt comfoy& enjoyed our mattress buying expensive 

Business response:

Thank you Patricia. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jatyya S.'s profile image
Jatyya S. 
on Birdeye

11 months ago

Dwight was awesome! I will always buy my mattresses from mattress factory.! The prices and service absolutely cannot be beat! 

Business response:

Hi Jatyya, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Kevin I.'s profile image
Kevin I. 
on Birdeye

11 months ago

Salesman Dwight was fantastic. Informative nice and friendly. Answered all my questions accurately. 

Business response:

Hi Kevin, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Eileen C.'s profile image
Eileen C. 
on Birdeye

11 months ago

Just bought my new mattress this morning (4/2/23. Can't wait till until I get it picked up. The Staff member/employee was very friendly and helpful. He offered recommendations. Gave me time to lay on the mattresses and test them out. I ended up going with his first recommendation which was a Serta. 

Business response:

Thank you Eileen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 488 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com