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The Mattress Factory
- Mattresses
- Philadelphia, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
4929 Cottman Ave, Philadelphia, PA, 19135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Google reviews (318)
Fantastic all around!
Business response:
Hi Jenna, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
RecommendedTerrific customer service ! Very friendly and knowledgeable. Bernie , thank you !
Business response:
Thank you Mike for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Bernie was very pleasant and helpful. He's very knowledgeable about the products and services of Mattress Factory. Bernie answered all my questions and gave good advice.
Business response:
Thank you Matt for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Today I ran into the Cottman Ave store and was met by Bernie. My husband has PD and I was concerned about getting the right mattress for his needs and mine. Bernie was extremely helpful with recommendations and was very patient with me as I tried to figure out which bed I wanted. Definitely would recommend his store.
Business response:
Hi Melissa, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Our sales associate was welcoming, informative and a pleasure to do business with! Kudos to him for making this a painless experience. Glad we stopped by when we did.
Business response:
Thank you Christina for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
Great experience, great customer service
Business response:
Thank you Christina. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Customer Service was great
Business response:
Hi Leo 'strugz', thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Awesome customer service, no sales tax on my purchase today. Nice clean store!
Business response:
Hi Kelly, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
very helpful great price was impressed
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 4.9 star rating with 448 reviews.
When is The Mattress Factory open?
The Mattress Factory is closed now. It will open on Monday at 10:00 a.m.