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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9494 reviews
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Eileen C.'s profile image
Eileen C. 
on Birdeye

a year ago

Just bought my new mattress this morning (4/2/23. Can't wait till until I get it picked up. The Staff member/employee was very friendly and helpful. He offered recommendations. Gave me time to lay on the mattresses and test them out. I ended up going with his first recommendation which was a Serta. 

Business response:

Thank you Eileen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Joe L.'s profile image
Joe L. 
on Birdeye

a year ago

Very helpful 

Business response:

Thank you Joe for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Quaddriah M.'s profile image
Quaddriah M. 
on Birdeye

a year ago

Excellent service and great pricing 

Business response:

Hi Quaddriah, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

David T.'s profile image
David T. 
on Birdeye

a year ago

I was looking for a new mattress and called and went in to a few other places and really got the run around/car salesman attitude. Then I called and spoke to Dwight at Mattress Factory on Cottman Ave in Phila and felt very comfortable. I went in and he was really one of the best salesmen I've ever dealt with for any product. He didn't pressure me at all, took time to understand and listen to what I was looking for , and recommended a few choices all within my budget. He even suggested a few pieces that were less than what... read more

Business response:

Thank you David for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Garline A.'s profile image
Garline A. 
on Birdeye

a year ago

Dwiant was very helpful,he explained to us the difference between the mattresses and the one that can be best for back pain and the ways we sleep.Thank 

Business response:

Thank you Garline. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Marlene O.'s profile image
Marlene O. 
on Birdeye

a year ago

It was a good experience. The salesman was very personable and wasn’t pushy. I have already recommended him to 3 people 

Business response:

Hi Marlene, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Joanne T.'s profile image
Joanne T. 
on Birdeye

a year ago

The sales associate, Dwight was extremely helpful and knowledgeable. I was there to buy 2 mattresses, one for my 97 year old Mom. Dwight did a great job helping us out. 5 stars!! I would go back here if I needed another mattress. 

Business response:

Thank you Joanne. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

J Z.'s profile image
J Z. 
on Birdeye

a year ago

Great no pressure salesman 

Business response:

Hi J, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jenna S.'s profile image
Jenna S. 
on Birdeye

a year ago

Fantastic all around! 

Business response:

Hi Jenna, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 494 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.