This profile has been claimed by the business owner or representative.
The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The experience with Vertical Connection was superb from start to finish. They were timely, knowledgeable, skilled and organized. The quality of the job exceeded the cost. Michael, Vickie and Oscar are a great team.
Business response:
Thank you so much for your kind words, Nancy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We just placed our order with Michael Bruce and we are very pleased with his assistance. He was thorough, patient and friendly. The product is high-grade with a great warrantee. We are looking forward to the installation.
Business response:
Thank you so much for your kind words, Kathleen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Five-star experience from start to finish! Each staff member was friendly, knowledgeable and gave me their full attention with each of our interactions. Stephanie was amazing at finding carpet selections based on my needs, allowed samples to come home to see how they would look and measured each room before placing the order. Within 2 days, Vicky called to set up the installation. Domingo and his partner worked magically to remove the old carpet, install the new and clean up leaving the floors looking better than before.... read more
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I was very pleased.
Business response:
Thank you so much for your kind words, Leslie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Excellent experience! Joan was wonderful to work with for selecting a design for our unique doors. Steve assisted us in the showroom as well with final touches! Two experts! Installation was perfect - Cody informed me when he would arrive to install. He was prompt, professional, efficient and meticulous with detail! Fantastic work by your team! We love our shades! Now we wish to 'dress' the other windows in our kitchen! Thank you!!
Business response:
Thank you so much for your kind words, Kelley. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Huge shout out to Joan Hughes and the fabulous crew at Vertical Connection! Made my project a pleasure from ordering to installation. Highly recommend!!
Business response:
Thank you so much for your kind words, Denise. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection has been my go to place for a long time. Over the years I have replaced all the flooring in my condo as well as all of my window treatments. For all of these projects I have worked with Stephanie. She has always always guided me through the selection process, listening to what I wanted and helping me make a decision. She has always been available to answer in questions. In addition to being very professional she is a fun person to work with. I highly recommend Vertical Connections. ... read more
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The entire process from choosing carpet to installation was excellent!
Business response:
Thank you so much for your kind words, Laura. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Always a great experience at Vertical Connection 😊
Business response:
Thank you so much for your kind words, Dana. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,099 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.