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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
We moved into a 4 bedroom home that needed some love in the carpet area since it was approximately 30 years old. Our contractor's suggested Vertical Connection, and the experience we had with them was fantastic. They worked with our budget, our timeline, and everyone was very easy to communicate with from start to finish. They installed rugs in a 4 bedroom home in just one work day (before moving furniture in, of course) and then came back another day for the runner install on the stairs - that only took them about 1.5 hour... read more
Business response:
Thank you so much for your kind words, Nick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Excellent work
Business response:
Thank you so much for your kind words, Harriet. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Larry Roberts and his team were excellent! I was able to easily compare and select flooring options (carpet and some LVP), the estimate and measurements were done promptly, and the flooring installation went flawlessly. The installation crew did an excellent job preparing the floors and leaving the work areas clean and neat. Plus everyone (Larry, Tim, Vikki, Shawn the estimator, Tom the installer and team) was so nice. The new carpet feels amazing, and everything looks great. Highly recommend for a stress-free and high quali... read more
Business response:
Thank you so much for your kind words, Bessie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I have used the Vertical Connection Carpet One in Columbia, MD for many projects through the years - both for blinds and for flooring. Stephanie is fantastic with getting our blinds just perfect and every flooring person I have dealt with has been so helpful and the installers have been fantastic. The Vertical Connection Carpet One is my go to for all of my window treatments, blinds and flooring needs.
Business response:
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I had a wonderful experience working with the Vertical Connection. There was an issue with one of our wooden blinds however Anna was able to help us get this repaired quickly. She was very personable and knowledgeable and would definitely use them when purchasing blinds in the future.
Business response:
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The experience with Vertical Connection was superb from start to finish. They were timely, knowledgeable, skilled and organized. The quality of the job exceeded the cost. Michael, Vickie and Oscar are a great team.
Business response:
Thank you so much for your kind words, Nancy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We just placed our order with Michael Bruce and we are very pleased with his assistance. He was thorough, patient and friendly. The product is high-grade with a great warrantee. We are looking forward to the installation.
Business response:
Thank you so much for your kind words, Kathleen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Five-star experience from start to finish! Each staff member was friendly, knowledgeable and gave me their full attention with each of our interactions. Stephanie was amazing at finding carpet selections based on my needs, allowed samples to come home to see how they would look and measured each room before placing the order. Within 2 days, Vicky called to set up the installation. Domingo and his partner worked magically to remove the old carpet, install the new and clean up leaving the floors looking better than before.... read more
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I was very pleased.
Business response:
Thank you so much for your kind words, Leslie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,130 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.