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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Excellent customer service, they listen and delivered as promised. I have been a customer of The Vertical Connection for years because of their commitment to quality, caring and professionalism. Thank you.
Business response:
Thank you so much for your kind words, Marcia. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I give the Vertical Connection a rating of 5 stars. My husband and I went to VC based on a recommendation. We were looking for replacement roman shades for our living room windows. Joan Hughes was the designer who greeted us. We were leaning toward Hunter-Douglas shades based on their reviews and reputation for quality. VC had a large selection on showroom floor and Joan was very patient with us and showed us many possibilities, as we asked many questions. After thinking things over for a few days, I contacted Joan and she ... read more
Business response:
Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
From start to finish, Vertical Flooring was fantastic to work with. Their project manager Larry was great at going over all the different options for two bathroom floors and a movie theater floor in our warehouse. He was friendly and understanding of all our needs. We appreciated his expertise and the many options he provided us in order to find the best floor tiles to suit our needs. Vikki in the office was amazing with coordinating all the scheduling on multiple visits for the bathrooms as well as the movie theater. Finall... read more
Business response:
Thank you so much for your kind words, Bryan. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
They did a great job. I was very pleased with the quality of the shutters and with the ease of the installation. I highly recommend this company
Business response:
Thank you so much for your kind words, Edie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection provided me with excellent service, communication, care, installation, and product. Nick was most helpful in every way. I choose FAWN OF FRIENDLY RECOLLECTIONS to be installed in several rooms of my condo. This carpet was a less expensive version of nylon. Nick and his fellow rep - Tim? - met me with care and great information each time I came to the showroom. My designer Lissa Bounds-Hammond came as well and she chose BIRD BATH the perfect carpet for the balcony area. Vikki was most helpful an... read more
Business response:
Thank you so much for your kind words, Diane. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The 5 gentlemen who installed our carpet and LVF were terrific! Each person in the group was super polite, helpful, and never stopped working. Before they left for the day, they went over everything they had done, put every piece of furniture back, they even made the 3 beds, making sure everything was neat, tidy and perfect. They were amazing!!!
Business response:
Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I needed my hardwood floor refinished and The Vertical Connection Carpet One did a fantastic job! My floor looks amazing. Their customer service is also top-notch. They even followed up with advice on floor care. A pleasant experience from start to finish. I will definitely recommend Vertical Connection to my friends and neighbors. Thank you!
Business response:
Thank you so much for your kind words, Shawnda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I would like to thank Adam and Vikki for their prompt attention to my questions and to our installers, the flooring brothers Chon Tae Il and Chon Tae Su, for the new plank flooring in our basement. I will certainly recommend The Vertical Connection Carpet One to my friends.
Business response:
Thank you so much for your kind words, Alison. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Your team was superb!! From our 1st contact with Joan Hughes right through to the efficient expert installation & instructions by Cody. We knew immediately that Joan had a top rate product to sell, she gave us many options, advised us with no pressure, was very prompt in answering calls & was A DELIGHT to work with!! We shopped other places but we could clearly see that Hunter Douglas shades installed by the Vertical Connection were clearly an excellent choice! Now that they are installed we could not be happier!!! Thank y... read more
Business response:
Thank you so much for your kind words, Becky. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,130 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.