This profile has been claimed by the business owner or representative.
The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The 5 gentlemen who installed our carpet and LVF were terrific! Each person in the group was super polite, helpful, and never stopped working. Before they left for the day, they went over everything they had done, put every piece of furniture back, they even made the 3 beds, making sure everything was neat, tidy and perfect. They were amazing!!!
Business response:
Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I needed my hardwood floor refinished and The Vertical Connection Carpet One did a fantastic job! My floor looks amazing. Their customer service is also top-notch. They even followed up with advice on floor care. A pleasant experience from start to finish. I will definitely recommend Vertical Connection to my friends and neighbors. Thank you!
Business response:
Thank you so much for your kind words, Shawnda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I would like to thank Adam and Vikki for their prompt attention to my questions and to our installers, the flooring brothers Chon Tae Il and Chon Tae Su, for the new plank flooring in our basement. I will certainly recommend The Vertical Connection Carpet One to my friends.
Business response:
Thank you so much for your kind words, Alison. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Your team was superb!! From our 1st contact with Joan Hughes right through to the efficient expert installation & instructions by Cody. We knew immediately that Joan had a top rate product to sell, she gave us many options, advised us with no pressure, was very prompt in answering calls & was A DELIGHT to work with!! We shopped other places but we could clearly see that Hunter Douglas shades installed by the Vertical Connection were clearly an excellent choice! Now that they are installed we could not be happier!!! Thank y... read more
Business response:
Thank you so much for your kind words, Becky. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Whole experience was great from the ordering to the measuring and installation. It also happened quicker than I expected!
Business response:
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Awesome experience. Professionalism from everyone at Vertical Connections! Will definitely use them again.
Business response:
Thank you so much for your kind words, Patricia (bernice). We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Very pleased with entire project and especially with our new shades.
Leaving five stars for the beautiful job Tae did. Was very pleased with Tae. Outstanding work!!! Also shout out to Adam for continuing to run a great family business. Show room is amazing. Would recommend to anyone because of my installation
Business response:
Thank you so much for your kind words, Kathy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Our decision to replace our basement carpet with a lighter color and lower profile weave was simplified by helpful staff of the Vertical Connection. John Hinzman, when he came to our home to measure for the carpet, was particularly helpful with suggestions for moving furniture and the contents of a large hobby room in preparation for the installation. Mr. Jimenez Umana and his crew were efficient, communicative about any questions, pleasant, polite, and tidy during our full day installation project. The carpet has added new ... read more
Business response:
Thank you so much for your kind words, Paula. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,101 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.