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The Vertical Connection Carpet One

4.9

About this business

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,307 reviews
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Cheryl Eberhart C.'s profile image
Cheryl Eberhart C. 
4 months ago

Excellent customer service and product. 

Business response:

Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Debra B.'s profile image
Debra B. 
4 months ago

I am repeat customer who has come back after doing half my house to complete another bedroom and bathroom and I am very pleased . Thanks Debra from Elkridge  

Business response:

Thank you so much for your kind words, Debra. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Eva C.'s profile image
Eva C. 
4 months ago

So totally satisfied with the experience of shopping, deciding, and watching my hardwood floor installed. , Ray who measured, Vikki the scheduler, and the installer was awesome. A real gentleman. Thank you Vertical Connection for the beautiful hardwood floor. 

Business response:

Thank you so much for your kind words, Eva. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Robin H.'s profile image
Robin H. 
5 months ago

Excellent! Service Representative was professional and helpful in identifying and selecting the perfect blinds for our space. The installer kept in touch with us on our order and installed the blinds perfectly. High quality blinds. Highly recommend! 

Business response:

Thank you so much for your kind words, Robin. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Leonard S.'s profile image
Leonard S. 
5 months ago

Everything was fine with the ordering of my laminate floor and carpet. The installation and quality of the workmanship was excellent. The price was reasonable and I love the look of my laminate floor in the kitchen, living room and foyer. My only concern is the listing of some kind of microbial treatment of the subfloor before installation. I was there when the flooring was installed and I didn’t see any vacuuming or microbial treatment of any kind beforehand. I’m not saying any treatment was necessary but the salesman ma... read more

Business response:

We are delighted to hear you love your laminate flooring! We understand your concern about the microbial treatment. Please contact us at (410) 730-7423 to discuss. Thank you again for the opportunity!  

Taraneh M.'s profile image
Taraneh M. 
5 months ago

The crew was very professional and hardworking! Above all they did a great job! Thank you 

Business response:

Thank you so much for your kind words, Taraneh. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Aileen M.'s profile image
Aileen M. 
6 months ago

Efficient and responsive and professionally done, both stair runner and LVP floors. 

Business response:

Thank you so much for your kind words, Aileen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Eileen C.'s profile image
Eileen C. 
6 months ago

 Working with Vertical Connection was a wonderful experience.  We went to just look at carpeting a couple of months ago.  Our intention was to visit several places.   But a salesman approached us.  Michael Kaplan was present and knew how to listen.   No pressure.  He showed us a a few things, answered questions and allowed us to explore.   He was knowledgeable and was able to give us a general price quote.  We returned a few weeks later and he helped us pick out the color and pattern with great patience.   He made this easy ... read more

Business response:

Thank you so much for your kind words, Eileen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Kim H.'s profile image
Kim H. 
6 months ago

After intensive research in companies that installed flooring from the DMV area, I selected Vertical Carpet One to purchase from. This was the best decision that I made. The moment I entered the store, I was enthusiastically and warmly greeted by Mike Kaplan. Throughout the entire process he made me feel extremely comfortable and relaxed. Michael was very detailed oriented while explaining everything accurately and with clarity. When showing me samples he was explicit, direct, and straightforward. Most importantly there wa... read more

Business response:

Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 4.9 star rating with 1,307 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is closed now. It will open tomorrow at 12:00 p.m.