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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Ordered blinds from Vertical Connection in early August . The staff were professional and helpful helping me pick out the correct blind I was looking for. They came and measured for my blinds in a couple of days from being in the store. I was informed the blinds could take up to 6-8 weeks to be delivered. I was pleasantly surprised when it took about 5 weeks and installation was quick and easy. The blinds look great and the follow-up post installation has been much appreciated. If I need and more blinds would definitely go t... read more
Business response:
Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Stephanie was patient and helped us select the perfect carpet and window treatments. Stephanie was always available to answer my questions and coordinate our project. Anna helped with post installation of window treatments. Carpet installation was performed with perfection. Vertical Connection provides reliable and trusted customer service.
Business response:
Thank you so much for your kind words, Dale. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection team provided exceptional service and installation. I was thoroughly impressed with the quality of the floor installation; every corner was attended to, making it seem as if the floors had always been in place. I'm delighted with the final result, particularly thanks to John H., who assisted me in selecting a color and flooring type that I absolutely love. Additionally, Larry followed up to ensure that everything met my expectations, which it certainly did. I’m already looking forward to my next proje... read more
Business response:
Thank you so much for your kind words, Jaime. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I'd give ten stars if I could. They went above and beyond when another company left me in a bad situation. They rushed delivery, and did a fantastic install of the nicest carpeting I have ever seen.
Business response:
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
What an amazing experience dealing with Anna Brandt from Vertical Connection! She was so thoughtful and kind from beginning to end assisting me with my broken shade. She was able to deal directly with Hunter Douglas to complete the repair quickly. Very happy Vertical Connection customer for life!!!
Business response:
Thank you so much for your kind words, Mdspear107. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We recently had Vertical Connection re-carpet our floating staircase,, and once again, they exceeded our expectations. As repeat customers, we’ve always appreciated their professionalism and customer service. The staircase looks fantastic. Special shout-outs to Stephanie for helping us with the selection process and to Oscar for his quality workmanship. Highly recommend!
Business response:
Thank you so much for your kind words, Valerie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection Carpet One, recently did an outstanding job with a large flooring project at my mother's house in preperation to list the house for sale. I was on a tight deadline, and they were instrumental in making it happen. My salesperson, John Hinzman, was a pleasure to work with from start to finish. Our initial consultation was at the beginig of July. I had no idea how long it would take us to get the house cleared out; until the job was completed towards the end of September. He was always available to ans... read more
Business response:
Thank you so much for your kind words, Patrick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
From start to finish the team at The Vertical Connection did an excellent job. Ray stopped by and took the measurements for our kitchen floor and a few days after Vikki reached out as our point of contact for the job. Our install went very smoothly and the installer did a wonderful job. Unfortunately I wasn't home so I did not catch his name. A few days later Larry stopped by to check out the install and make sure we were pleased with the work. It is very rare that I give in and hire somebody to do work for me as I am usual... read more
Business response:
Thank you so much for your kind words, Douglas. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection is by far the best flooring company I’ve ever had the pleasure of using. I’ve had carpet and floors done in previous homes but none have shown the quality or care the way The Vertical Connection has. I have been raving about them to family and friends since the completion. And let’s talk about how even after the project is finished a representative comes out to check on your experience and the quality of the work. If I had any issues, I would say waiting for my order to arrive. This wasn’t The Vertic... read more
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 4.9 star rating with 1,413 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is open now. It will close at 7:00 p.m.