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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Couldn't be more pleased. We have a beautiful carpet and area rug. Service was top-notch from picking out the rugs to installation. They truly want you to be satisfied and we were.
Business response:
Thank you so much for your kind words, Bonnie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
It was a great experience from sales to install. Steve was so helpful and knowledgeable and such a gentleman. The installers were a hardworking bunch of guys and did an excellent job. I highly recommend Vertical Connection for your flooring needs!
Business response:
Thank you so much for your kind words, Nancy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Very pleased with the team at the Vertical Connection! From the initial consult through installation and post-installation they were focused and customer oriented. The work was done quickly and of extremely high quality. Larry and Vikki were very responsive and proactively checked in with me to ensure I was satisfied with the service. I would recommend them to anyone.
Business response:
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Very professional staff and positive experience
Business response:
Thank you so much for your kind words, Sue. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I’ve had a dream for ten years of a full drapery wall in our bedroom. Stephanie made that happen. We are very happy with the service and the end result. Great company.
Business response:
Thank you so much for your kind words, Eileen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Excellent customer service and follow through. Luv my new blinds!
Business response:
Thank you so much for your kind words, Kathy&mark. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We had an excellent experience from way back when we first entered the showroom to the recent installation of our banded shades. The outcome is more beautiful then we could have ever imagined. We received excellent service in the store, on the phone and in our home. Kudos to Stephanie Bunting who answered all of our questions and went the distance in customer service.
Business response:
Thank you so much for your kind words, Jeffrey&janis. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Larry Roberts is a great rep for The Vertical Connection with his knowledge and professionalism. We would not hesitate to recommend this company to our customers with flooring and window treatment needs. Excellent company and product offerings, and service!
Business response:
Thank you so much for your kind words, Servpro. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
My lovely vertical blinds were installed today. Everything went well. From my initial phone call of inquiry, to the sales visit (Mike) to the installer (Abbas), all of my expectations were met or exceeded. Scheduling the initial visit, choosing the right product, getting the info on zero interest financing options and doing the paperwork was all easy. I knew they paid attention to details when I made a change in the direction of which ways one set of blinds would slide. Mike noticed the difference between what I initally tol... read more
Business response:
Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,099 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.