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The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Excellent experience! Joan was wonderful to work with for selecting a design for our unique doors. Steve assisted us in the showroom as well with final touches! Two experts! Installation was perfect - Cody informed me when he would arrive to install. He was prompt, professional, efficient and meticulous with detail! Fantastic work by your team! We love our shades! Now we wish to 'dress' the other windows in our kitchen! Thank you!!
Business response:
Thank you so much for your kind words, Kelley. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Huge shout out to Joan Hughes and the fabulous crew at Vertical Connection! Made my project a pleasure from ordering to installation. Highly recommend!!
Business response:
Thank you so much for your kind words, Denise. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection has been my go to place for a long time. Over the years I have replaced all the flooring in my condo as well as all of my window treatments. For all of these projects I have worked with Stephanie. She has always always guided me through the selection process, listening to what I wanted and helping me make a decision. She has always been available to answer in questions. In addition to being very professional she is a fun person to work with. I highly recommend Vertical Connections. ... read more
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The entire process from choosing carpet to installation was excellent!
Business response:
Thank you so much for your kind words, Laura. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Always a great experience at Vertical Connection 😊
Business response:
Thank you so much for your kind words, Dana. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Anna was an excellent customer service representative! Will definitely use them for my next flooring installation! Joe Novak
Business response:
Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Fast and easy and very friendly.
Business response:
Thank you so much for your kind words, Lara. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection Carpet One recently installed LVT on the lower level of my home and refinished the stairs. Selecting the type and style of flooring was made so much easier with Michael Kaplan’s helpful and patient guidance and knowledge. He answered all my questions and made the process stress-free. Marvin and Pedro did a fantastic job with the installation. Their professionalism and attention to detail were fantastic. I am very happy with the results. Also, Vikki Smouse was helpful in scheduling and confirmi... read more
Business response:
Thank you so much for your kind words, Shawnda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The entire experience was a breeze. Larry was wonderful in helping us pick out our new carpet and gave us amazing insight as to what to consider when making our selection. We were blown away at how quickly we were able to schedule installation. The installation crew were timely, polite, efficient, and did an amazing job. THANK YOU Larry and the Vertical Connection team. We love our new carpets!!
Business response:
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection Carpet One has a 5 star rating with 921 reviews.
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.