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The Vertical Connection Carpet One

5.0

About this business

The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.01,099 reviews
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Gabriel R.'s profile image
Gabriel R. 
11 months ago

Had my bedroom vinyl floor replaced with low VOC/hypoallergenic carpet by Vertical Connection.   I’m very pleased with results. Project consultant, David Alexander,  showed me samples of various carpets to choose from.  After measuring my unit David gave me a price quote and a time-line of when project would be completed.  The whole process was easy and stress fee…Thanks also, to Douglass and his we’re for doing a great job installing new carpet.  Kudos go to Tim and Vikki for coordinating my time schedule.  Highly recommend... read more

Business response:

Thank you so much for your kind words, Gabriel. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

SERVPRO of Rockville-Olney & Silver Spring N.'s profile image
SERVPRO of Rockville-Olney & Silver Spring N. 
11 months ago

Got our new, beautiful Hunter Douglas blinds installed this week! It was an excellent experience from start to finish. Larry Roberts was very responsive and accommodating representing Vertical Connection, and Abass the technician who installed is very professional and hard-working. Highly recommend Vertical Connection if you're thinking of new blinds! - T Le, N. Potomac MD  

Business response:

Thank you so much for your kind words, Servpro. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Will D.'s profile image
Will D. 
11 months ago

Vertical Connection is the ideal choice for flooring and flooring installation. VC installed new floors in our whole row home in Baltimore. The product looks gorgeous and the installation team did great work. We've had no issues with the installation after now almost five years of use. The VC team has been wonderful to work with every step of the way, really helpful both when picking out the floor we wanted in their showroom and throughout the installation process. We would recommend VC to anyone. 

Business response:

Thank you so much for your kind words, Will. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Rosemary C.'s profile image
Rosemary C. 
11 months ago

I heard about vertical connection on wpoc radioand thought I would get an estimate from them. I'm so glad I did. The whole experience from start to finish was flawless. Starting with David ,who came to my home to show me the carpet and give me a price. He was professional, but not pushy. The installers were on time and efficient. Finally,hats off to Vicky,who made the arrangements. She couldn't have been nicer.  

Business response:

Thank you so much for your kind words, Rosemary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Todd&mary G.'s profile image
Todd&mary G. 
11 months ago

Both the flooring and the Hunter Douglas shades look great! 

Business response:

Thank you so much for your kind words, Todd&mary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Larry R.'s profile image
Larry R. 
11 months ago

. “ Great 5 star experience from beginning to installation. Larry and team provided great value and tremendous service in short order. If need arises again, we will be sure to use Vertical connection again” Thanks. Bob McQuillan 

Business response:

Thank you so much for your kind words, Larry. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Kay C.'s profile image
Kay C. 
a year ago

Installed VCT in renovated house looks fabulous. Quality of product, installation, and service are excellent. We were nervous about scheduling around other trades and the divergent sub-floor surfaces. Sales and Service were as accommodating and informative as they could possibly be. 

Business response:

Thank you so much for your kind words, Kay. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Colleen W.'s profile image
Colleen W. 
a year ago

I found out, not just carpets, excellent window treatments too. Actually excellent experience from initial cold-call phone call contacting them through to installation. Will definitely be using them for all my future window treatments. Anna answers immediately. She is professional, friendly and efficient. Stephen the sales person who came out to my house is not only friendly, knowledgeable and "non-pushy", he came up with ideas that saved me money on window treatments. And finally Abbas the installer actually made the insta... read more

Business response:

Thank you so much for your kind words, Colleen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Shirley C.'s profile image
Shirley C. 
a year ago

I'm extremely happy with my living room and dining room window treatments. These gorgeous blinds make the room seem so much bigger and brighter. I can't believe the difference. I smile every time I enter the room. Very pleased. 🤗The rooms look so much bigger that I can add furniture! Who knew that would happen. Thank you so much, Stephen for introducing me to a superior product, and Steve- the service was impeccable. So grateful, Shirley C 

Business response:

Thank you so much for your kind words, Shirley. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 5 star rating with 1,099 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.