The Vertical Connection Carpet One

5.0

★★

168 reviews

|Home Services|Columbia, MD 21045

8895 McGaw Rd, Columbia, MD 21045

(410) 730-7423

https://www.verticalconnection.com/

Carpeting, Flooring, Home & Garden

Closed now

About

About The Vertical Connection Carpet One Founded in 1977 by Steven and Kathy Joss, The Vertical Connection Carpet One provides quality carpet, flooring, cabinetry, and Hunter Douglas window treatments to Columbia, Ellicott City, Howard County and the surrounding areas of Maryland. We’ve always strived to provide customers with as diverse a selection of products as possible, while maintaining an unwavering commitment to quality and craftsmanship in what we offer. If you’re looking for anything related to home interior improvement, you’re guaranteed to find a great selection of options that fit within your style and your budget. Family Business Benefits We take great pride in being a busin

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5.0

★★

168 reviews

5★148

4★5

3★0

2★0

1★0

15 reviews have no rating

89 Reviews5.0Google
49 Reviews4.9Facebook
28 Reviews4.9Houzz
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Reviews(79)

Google Reviews(89)

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Amy Story on Houzz

★★

2 years ago

Amy Story on Facebook

★★

2 years ago

Vertical Connection Feedback

Please visit Vertical Connection! Amazing customer service that you may have thought was dead. Nick has been so wonderful! He was friendly and helpful, you can tell he really is passionate about what he does and his customer's service. He followed up with sample tiles quickly, was very through & detailed with placing the order and kept me posted with the delivery of the tile. He also recommended an installer Hoff Floors and they have also been wonderful, professional, timely and affortable. PLEASE, skip the Big Box store and support a local store and installer. The customer service is SO wonderful! PS We recieved a HAND written letter from Nick thanking ... more>>

Business Response:

Good morning Amy! Thank you very much for kind words and support. We agree with your sentiment about big box stores! We hope you and your family have a very happy holiday season!

Caryn Schenker Solomon on Facebook

★★

2 years ago

Customer service here is amazing!! Since the moment I purchased my Hunter Douglass Blinds from them they have stood behind their product. They have answered all of my questions about installation, helped out with replacement parts, and followed through completely involving repairs. Customer Service was second to none! They are my go to for so many of my needs. happy to support a local family business!! Thank you!!!

Business Response:

Thanks so much for the nice review Caryn! We'll be sure to recognize Adrienne for all her efforts:). Happy holidays!

Lara Spaid on Facebook

★★

2 years ago

Fantastic company, bob in carpets is wonderful. They a great job on the installation also. Highly recommend this family company.

Business Response:

Hi Lara - so happy to hear your feedback! Happy holidays to you and your family!

Patti Taylor on Facebook

★★

2 years ago

The Vertical Connection is our go to place for carpet and window treatments. Great people and service! Highly recommend!

Business Response:

Hi Patti Taylor! Thank you so much for the kind words. It's always a pleasure seeing you. We hope you're enjoying your new home (and new interiors). Hope you and your family have a nice Thanksgiving.

Catherine Hilbush on Houzz

★★

2 years ago

Leslie Sheppe on Facebook

★★

2 years ago

Both the sales and installation people are great to work with and do an excellent job. The carpet we purchased is wonderful and was reasonably priced. I couldn't ask for a better experience!

Business Response:

Thank you so much for the nice review Leslie! So glad you had a great experience... that's exactly what we aim for!

Cathy Collins-Robinson on Facebook

★★

2 years ago

Love our new blinds, the perfect accent to our home. Customer service was great and installation couldn't have gone better, highly recommend!

Business Response:

So glad to hear that Cathy! Greatly appreciate your feedback.

Paul Self on Facebook

★★

2 years ago

From the salesperson correctly identifying my needs, to on time scheduling, to a neat professional installation by a very competent crew, I couldn't be more pleased with my carpets. I had the same experience two years ago when Vertical Connections installed wood floors.