The Vertical Connection Carpet One

Daniel P. 

on Birdeye

a year ago

Larry is awesome to work with at Vertical Connections! They stand by their work and do quality work! I’m honestly a tough customer and they exceeded my expectations! Would definitely recommend to friends and family!  

John D. 

on Birdeye

a year ago

We had yet another great experience with Vertical Connection. Last week, during a storm we had a minor flood in our carpeted basement. I contacted Larry to discuss our options; he replied immediately, as he always does. He and Sean came over the next day, and a few days later we had our padding replaced and the carpet restretched so that it looks and feels like new. Everything went smoothly, eliminating any potential stress, and the cost was less than we anticipated. Thank you, Larry! 

Tory B. 

on Birdeye

a year ago

David's customer service skills are above and beyond. He has been attentive, patient and kind. It has been a several month process to have my carpet installed with Carpet One for the second time due to a basement flood. David checked in on me regularly and did everything he could to make the process easier for me. He's a great guy and I am so glad he was there to assist me when I walked in the door. You're the best David!!! 

Tracy S. 

on Birdeye

a year ago

My family and I have been using Vertical Connection for 30 years and keep going back. We couldn't be happier. They just installed new carpet throughout my house for me and everything was great. Larry and the installation team took excellent care of me. I highly recommend. 

Sandy M. 

on Birdeye

a year ago

Installers were right on time! The installation was seamless, and I was able to enjoy my new blinds within minutes. Easy, efficient, and a great product. 

Phyllis S. 

on Birdeye

a year ago

We were so impressed with Vertical Connection. David Alexander, the salesman, was excellent. There was no high pressure to purchase. He followed up to make sure we were satisfied with the job. Scheduling was flexible. Installers were very professional & cleaned up after themselves. We would highly recommend Vertical Connection.  

Gabriel R. 

on Birdeye

a year ago

Had my bedroom vinyl floor replaced with low VOC/hypoallergenic carpet by Vertical Connection.   I’m very pleased with results. Project consultant, David Alexander,  showed me samples of various carpets to choose from.  After measuring my unit David gave me a price quote and a time-line of when project would be completed.  The whole process was easy and stress fee…Thanks also, to Douglass and his we’re for doing a great job installing new carpet.  Kudos go to Tim and Vikki for coordinating my time schedule.  Highly recommend... read more

SERVPRO of Rockville-Olney & Silver Spring N. 

on Birdeye

a year ago

Got our new, beautiful Hunter Douglas blinds installed this week! It was an excellent experience from start to finish. Larry Roberts was very responsive and accommodating representing Vertical Connection, and Abass the technician who installed is very professional and hard-working. Highly recommend Vertical Connection if you're thinking of new blinds! - T Le, N. Potomac MD  

Will D. 

on Birdeye

a year ago

Vertical Connection is the ideal choice for flooring and flooring installation. VC installed new floors in our whole row home in Baltimore. The product looks gorgeous and the installation team did great work. We've had no issues with the installation after now almost five years of use. The VC team has been wonderful to work with every step of the way, really helpful both when picking out the floor we wanted in their showroom and throughout the installation process. We would recommend VC to anyone.