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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Anna was an excellent customer service representative! Will definitely use them for my next flooring installation! Joe Novak
Business response:
Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Fast and easy and very friendly.
Business response:
Thank you so much for your kind words, Lara. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection Carpet One recently installed LVT on the lower level of my home and refinished the stairs. Selecting the type and style of flooring was made so much easier with Michael Kaplan’s helpful and patient guidance and knowledge. He answered all my questions and made the process stress-free. Marvin and Pedro did a fantastic job with the installation. Their professionalism and attention to detail were fantastic. I am very happy with the results. Also, Vikki Smouse was helpful in scheduling and confirmi... read more
Business response:
Thank you so much for your kind words, Shawnda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The entire experience was a breeze. Larry was wonderful in helping us pick out our new carpet and gave us amazing insight as to what to consider when making our selection. We were blown away at how quickly we were able to schedule installation. The installation crew were timely, polite, efficient, and did an amazing job. THANK YOU Larry and the Vertical Connection team. We love our new carpets!!
Business response:
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Steve in the showroom = amazing explanations and complete mastery of all things flooring. Total pleasure to meet and make decisions with Steve! When our budget became constrained, it was no problem and there was no upswell. Steve simply provided alternatives and helped us complete the ordering process. Vicki in the scheduling and installation brought “all the excitement!” She scheduled immediately, followed up promptly and was totally clear in setting our expectations for an amazing experience. When we had an issue wit... read more
Business response:
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Great experience. Vertical’s staff is very well trained and supportive. They gave excellent products.
Business response:
Thank you so much for your kind words, Tracey&craig. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Install crew were prompt, courteous and did an outstanding installation job.
Business response:
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Vertical Connections had our service at "hello", which began with Joan (who by the way is exceptional), and finalized by Vicki who provided regular updates and excellent service delivery. The installation team were professional, efficient and respectful. Vertical Connections is now my go-to place for carpeting, and Vertical Connections will get all my referrals! ---Victoria
Business response:
Thank you so much for your kind words, Victoria. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Steve was the flooring expert that helped me select the flooring that would best complement my kitchen. I told him that I would like it installed as soon as possible and he made it happen. The installers were professional and efficient. The floors look beautiful. I would definitely recommend going there.
Business response:
Thank you so much for your kind words, Jackie!! We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,101 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.