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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I'm extremely happy with my living room and dining room window treatments. These gorgeous blinds make the room seem so much bigger and brighter. I can't believe the difference. I smile every time I enter the room. Very pleased. 🤗The rooms look so much bigger that I can add furniture! Who knew that would happen. Thank you so much, Stephen for introducing me to a superior product, and Steve- the service was impeccable. So grateful, Shirley C
Prompt, professional, courteous, and good quality products. That’s a 5-star business in my book!
Vertical connection is great! From scheduling consultation to finishing the job. I highly recommend. Look for Larry Robert’s, such an easy sales person to work with (I would know I’m in sales also). Larry is knowledgeable about his product and really cares about what your home is going to look like. The scheduling team for install is prompt and the install folks who come on the day are friendly, thorough and don’t leave until you are happy with the finished product. 5 stars for vertical connection, Larry and the install team... read more
Very professional! 3 bedrooms done in 2.5 hours. Customer service was top notch. We already have them booked for another project!
I will like to take the opportunity to thank the Vertical Connection for replacing my 30 year old upper level carpet with hardwood flooring and replacing the carpet on my stairs. It’s good to see they put the quality of work above the profit of money. I will recommend the Vertical Connections to anyone. Thanks again good job,
I have worked with Stephanie over two years, and counting, and she has delivered exceptional customer service across the board. Each project has been met with professionalism and grace and a bit of laughter as well. Each time I have called or texted for follow up on an order or inquiry into a new order, I receive a prompt and delightful response. Oh, and I cannot forget about Abbas, the Certified Installer!!!! His work product speaks volume. He comes in with a delightful spirit and is extremely knowledgeable and helpful. VC ... read more
Our project has taken a few years to come to fruition. We were sent ther by a recommendation when we started and I have to say the customer service both David and Tim provided was outstanding. The installation was great and the team they sent were awesome. I would definitely highly recommend them. They entire team from sales to installation provided 5 star customer service.
The gentleman who installed the carpet and his assistant were efficient, moved furniture and other things carefully, and installed padding and carpet all in a matter of a few hours. I appreciated how quietly it was done as well. Thank you Vertical Connection!
Great experience from initial, no pressure sales visit to house, awesome communication, follow up regarding install. The team that arrived for install were, personable, extremely helpful answering questions. They worked extremely hard to finish on time, paid great attention to every little detail to make install awesome. Will definitely use again for other projects.
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 4.9 star rating with 1,247 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.