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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I’ve had a dream for ten years of a full drapery wall in our bedroom. Stephanie made that happen. We are very happy with the service and the end result. Great company.
Business response:
Thank you so much for your kind words, Eileen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Excellent customer service and follow through. Luv my new blinds!
Business response:
Thank you so much for your kind words, Kathy&mark. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We had an excellent experience from way back when we first entered the showroom to the recent installation of our banded shades. The outcome is more beautiful then we could have ever imagined. We received excellent service in the store, on the phone and in our home. Kudos to Stephanie Bunting who answered all of our questions and went the distance in customer service.
Business response:
Thank you so much for your kind words, Jeffrey&janis. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Larry Roberts is a great rep for The Vertical Connection with his knowledge and professionalism. We would not hesitate to recommend this company to our customers with flooring and window treatment needs. Excellent company and product offerings, and service!
Business response:
Thank you so much for your kind words, Servpro. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
My lovely vertical blinds were installed today. Everything went well. From my initial phone call of inquiry, to the sales visit (Mike) to the installer (Abbas), all of my expectations were met or exceeded. Scheduling the initial visit, choosing the right product, getting the info on zero interest financing options and doing the paperwork was all easy. I knew they paid attention to details when I made a change in the direction of which ways one set of blinds would slide. Mike noticed the difference between what I initally tol... read more
Business response:
Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection is an outstanding company. From their visit to create the estimate to the close of the job, they were professional and cordial. They removed all our carpet and installed wood floors. The job was completed in a superior manner with close attention to detail in corners and doorways. The workman were very competent and efficient. Clean up was spotless. If I need anything their company can provide, I will quickly call them again. Fantastic job.
Business response:
Thank you so much for your kind words, Clinton. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Larry helped work with us to make a choice for our specific need, gave us great pricing and then delivered the product 2 weeks earlier than promised. They are a very professional solution and I am so happy to have them as a resourse.
Business response:
Thank you so much for your kind words, Clay. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
New vertical blinds installed. Excellent customer service as always. Joan is a pleasure to work with.
Business response:
Thank you so much for your kind words, Renee. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Our experience in the store was great. The installation was great. The logistics were all coordinated perfectly.
Business response:
Thank you so much for your kind words, Diane. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,130 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is open now. It will close at 6:00 p.m.