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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Order # CG101068. VC provided a very straightforward process for the new flooring in our basement bedroom. From the assessment to the flooring selection, they were transparent about their products and listened to our needs. We needed a small customization which they had no issues handling. The installation went smoothly. The installers arrived on time and performed as expected. We are very happy with the end result.
Wonderful experience with all the staff. Very professional, excellent service and very communicative. Vikki went above and beyond to help us with getting our carpet in a timely manor. I highly recommend them!
Everyone from our salesman Michael to the installers were great, we could not be happier with our new carpet; the quality of service and attention to detail was terrific - we will use Vertical Connection again and highly recommend them to our friends and neighbors.
Very good. Staff called, stated they'd arrive within thirty minutes and did. They were efficient, orderly and thorough with cleanup. Appreciated the service.
Great salesman, great price, beautiful product, gorgeous installation! Very responsive service from sales and installation team. Just a great experience. Highly recommended
Recently had hardwood floors installed from the Vertical Connection in Columbia, Maryland. My overall experience was above and beyond my expectations. The salesman, Alan Naini, was so good to work with. From the beginning, he was patient, had great suggestions, he listened and he knew his stuff. No pressure tactics. He worked around our schedule. He came to our home, did all the measurements and obviously did a great job with how the end result turned out. The installation crew did such a good job. Very impressed wit... read more
I have used Vertical Connections several times over the last couple of years - both to prepare my house for sale and then to put new carpets into my new house. Every experience has been professional and customer-oriented. But I need to give an especial shout out to for my last transaction. I needed to replace my basement carpet in my house that was going on the market in less than a week! Vikki jumped into action and had a salesperson to my house that afternoon and scheduled installation 3 days later! Everything looked g... read more
We were extremely impressed with Alan and the crew. Alan was courteous and knew his products. The crew that installed were sweethearts and very accommodating. We would recommend them to anyone!!! (and I'm very picky about these things!)
Vertical Connection as a whole was really a top notch experience. From selection and sales personnel to installation, everything and everyone was absolutely amazing!
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,101 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is open now. It will close at 6:00 p.m.