This profile has been claimed by the business owner or representative.
The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
LOVE, LOVE, LOVE my new carpet! The entire process was awesome. From a fantastic selection of options, to completely no-pressure sales and guaranteed best prices - ordering from The Vertical Connection was a no brainer. My install team was fantastic and expertly completed a nearly whole-house project in one day, while I was at work. My silly favorite thing is lying on the floor and enjoying the plush feel and the absolute absence of the 25+ years of smells and ick from kid/pets in the carpet that we replaced :)
The crew arrived right on time, was very professional and thorough and did a great job overall. They moved furniture very carefully, with nothing marred or otherwise damaged. They invited me to check everything thoroughly before asking me to sign off on the job. The carpet looks great and feels good underfoot. This was our first time using Vertical Connection, and we will definitely be repeat customers.
Great work, quality service, excellent customer service. Scheduling stock items immediate and on time demo and installation.
Wonderful experience from start to finish. Thank you!
Fantastic local business. Don’t change
Michael K, sales rep, was very knowledgeable and professional. He guided me through the entire purchase and install process. My vinyl floor installation was seamless. The installation techs, Oscar and Gerry, worked tirelessly and their workmanship was outstanding. I love my new floor!!
Great selections Installers were so quick and did a super job and Vicki was a dream to correspond with 👍👍👍👍👍👍
Order # CG101068. VC provided a very straightforward process for the new flooring in our basement bedroom. From the assessment to the flooring selection, they were transparent about their products and listened to our needs. We needed a small customization which they had no issues handling. The installation went smoothly. The installers arrived on time and performed as expected. We are very happy with the end result.
Wonderful experience with all the staff. Very professional, excellent service and very communicative. Vikki went above and beyond to help us with getting our carpet in a timely manor. I highly recommend them!
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 4.9 star rating with 1,196 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.