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Timberline Knolls

2.4

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40 Timberline Dr, Lemont, IL, 60439, United States

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2.4611 reviews
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Elena S.'s profile image
Elena S. 
rating
7 years ago

My friend is in Timberline Knolls right now and I talk to her regularly about her experiences there. She went in for Depression and to all others looking for residential treatment centers: DO NOT GO HERE IF YOU HAVE ANYTHING BESIDES AN EATING DISORDER. Even if you do have an eating disorder, I still would look for other centers. My friend simply and nicely asked for a package from BHS Meredith and she sat there for hours, in front of her, not getting her package from Meredith who neglected to do a simple task. Eventually her... read more

Lauren K.'s profile image
Lauren K. 
rating
7 years ago

I was emotionally and verbally abused and neglected. The staff absolutely neglected their jobs, using Snapchat and goofing around with each other instead of providing support, unlocking bathrooms for residents to use, or doing rounds. They use the restricted unit and psych wards as punishment. If you want more information on exactly what happened, I have it all written out and you can contact me at lkibler01@gmail.com 

T P.'s profile image
T P. 
rating
7 years ago

At $1,400/day,Timberline Knolls is in essence an extremely expensive detention center. There is no re-evaluation of a patient's diagnosis; therapists are only of marginal help; there is little security; worst of all, their is no discernible organizational hierarchy. Whoever answers the phone is the person in charge. As you're doing your due diligence on residential treatment centers, my advice is to look at the plethora of fantastic options in Southern California - too many to mention. For whatever reason, there is a high ... read more

J J.'s profile image
J J. 
rating
7 years ago

This place is terrible and made my conditions worse!! The 'support' staff that are in the ​lodge with you are a bunch of high schoolers with no real training. Communication between staff is non-existent​. This place specializes in Eating Disorders, and if you don't have an eating disorder you are still punished. I had a terrible infection that went undiagnosed for over a week​ because they would not tell me my weight when I asked. If I would've known I had lost 10lbs in 10 days, without trying, I would have known there was... read more

Kevin C.'s profile image
Kevin C. 
rating
7 years ago

As a parent when you reach the point of deciding that a residential treatment facility is the best option for the safety of your child it means that you have exhausted nearly all other options - this is the most challenging, excruciating decision that most of us will ever make. That being said - when you ask yourself how far you would go to protect your child and keep your child safe, it should start with NOT sending your child to Timberline Knolls Residential Treatment facility. To say that my child had a negative experienc... read more

Abigail J.'s profile image
Abigail J. 
rating
7 years ago

This place was absolutely horrible. I have borderline personality disorder so I went there for DBT. Once I got there I was informed that there was only DBT 2 days a week when the person in admissions told me there was DBT every day. I also didn't know that I would be out with people who had flashbacks every day. People were screaming and hurting themselves and banging their heads on the floor. Also if you're in the adolescent lodge they won't let u call anyone for 42 hours which is something I was not informed of. Admissions... read more

Missy D.'s profile image
Missy D. 
rating
7 years ago

TK is horrible, and the website is completely misleading. Do not go here, I was completely scammed. I feel bad for my insurance company paying for me to come here. I came for OCD and was told by my psychiatrist that they don't treat OCD, and I was wasting my time & their time by being there. My meds were also wrote down wrong, so I received the wrong dose for a month. TK made me much worse. 

Hayley B.'s profile image
Hayley B. 
rating
7 years ago

I literally would not recommend TK to my fucking worst enemy. I was a patient there for two months on willow lodge and made some great friends. I made these friends however because of a mutual hatred for this facility. The staff was incredibly incompetent and would avoid clients who were having breakdowns leaving their peers to comfort them. Also, my therapist was an ACTUAL RAPIST and sexually assaulted friends of mine. Literally look him up Mike Jacksa. While the staff was looking the other way, clients were binging, pur... read more

Kathy S.'s profile image
Kathy S. 
rating
8 years ago

If you not there for a eating disorder they have no plan.Youll see a councellor 2 times in a week for 35 minutes.I swear my daughter was worse when she came out.Also be careful on the omni drug store.They dont have or care or submit insurance properly.My daughter had her full month of rx and they ordered it anyway and charged me 4700.00 for it.After 4 months of battle it was reduced to 70.Furthermore they send to collection agency in 15 days.All they care about is food .They reward with food ironically when they diagnose all... read more

Frequently asked questions about Timberline Knolls

How is Timberline Knolls rated?

Timberline Knolls has a 2.4 star rating with 611 reviews. 

When is Timberline Knolls open?

Timberline Knolls is permanently closed.