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Timberline Knolls

2.4

About this business

Timberline Knolls Residential Treatment Center offers a nurturing environment of recovery that helps each woman in our care to strengthen herself from within. Every member of our accomplished team commits to embodying our Core Values by serving our residents and their families with: Uncompromising Care Relentless Compassion An Unconditional, Joyful Spirit Timberline Knolls is located on 43 tranquil acres in the suburbs of Chicago. Residential treatment at Timberline Knolls includes a state-approved school for ado... read more

Location details

40 Timberline Dr, Lemont, IL, 60439, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.4604 reviews
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Amanda P.'s profile image
Amanda P. 
rating
6 years ago

How this facility doesn't have more stars is beyond me. My daughter visited there recently and I feel like I am one of the most over protective, worrying parents ever. I felt so comforted after leaving, the facility is beautiful and reminds me of a ski town I have visited several times. I love that they operate on a holistic base and get to the "core" of the issue. My daughter was able to practice movement therapy, art therapy, work with assigned dietitians, nutritionists, doctors, behavioral health specialists, nurses and t... read more

Chris G.'s profile image
Chris G. 
rating
6 years ago

The admissions team was helpful in describing treatment and letting me know what to expect. They were also prompt to reach out to me when following up about insurance benefits. Staff was able to accommodate the needs of the patient so as to ensure a more positive experience while in treatment. The therapist and discharge planner both reached out to me and I was able to connect them with the patient's local clinical team for coordination of care. 

Kat C.'s profile image
Kat C. 
rating
7 years ago

This place honestly saved my life and that's not a joke. This is the best care I've received for mental health and I've been to 7 different facilities prior to TK. I was on the adolescent oak lodge for 33 days. Our lodge capacity was 35 girls which definitely brought drama and chaos. It's inevitable, especially when everyone is dealing with their own issues. The staff were for the most part very sweet. There were a few staff members that simply didn't show any sympathy or compassion, but they've hired some newer staf... read more

Jame B.'s profile image
Jame B. 
rating
7 years ago

My wife stayed at TK and i cannot be happier on the treatment she received. The staff was very professional and handled everything from dealing with the insurance to the aftercare plans. Changed our whole lives. I could not ask for a better experience. Its well worth the time to call and see what this facility has to offer. 

Anne P.'s profile image
Anne P. 
rating
7 years ago

My 21 year old daughter went to Timberline Knolls in November, 2017 and was there for almost three months. Based on the reviews we saw, we were very hesitant about sending her there. However, we ended up being very happy with the care that she received while she was there. She has only been home for about three weeks now, but she is doing extremely well. We feel more hopeful than we have in quite some time!! They were not always the most organized, however, all in all, I would definitely recommend this facility!! 

Jamie H.'s profile image
Jamie H. 
rating
7 years ago

Honestly the people here obviously did not take advantage of the privilege they were giving here. People who gave up after 72 hours obviously did not truly want treatment. I have been in numerous psych hospitals and PHP/IOP programs. This is the only place w.here felt the staff cared. No, not everyone was great where I went but tbh where in life when will you get that? I had great BHS's when I was at Maple Lodge. Kelsey, Kira, MaryAnn, Dominic, Bridget, Shante, Judith and Andrea made a huge difference with me and I will... read more

Angela B.'s profile image
Angela B. 
rating
7 years ago

I was a resident at TK from November 10, 2017-December 22. I was home for about 2 and a half weeks before I returned on January 8, 2018. I almost did not go to TK do to some of the reviews that I had read, I'm so grateful that I decided otherwise. I was at timberline because I was struggling with major depression, an eating disorder, PTSD, self harm, and suicidal ideation. I was also struggling with my physical health when I entered- which was a direct result of my poor mental health. While doing trauma therapy for the first... read more

Lori T.'s profile image
Lori T. 
rating
7 years ago

I am writing this review as the parent of a patient. All of the negative reviews is what has prompted me to write this. I almost made a horrible mistake by not bringing my daughter here. When we were first told my daughter needed residential treatment, I went straight to the reviews. I was shocked at the horrible reviews and began to look for alternative treatment options. At some point, I realized that disgruntled people are far more likely to write reviews than happy people. I also realized that they've obviously tr... read more

Rebecca R.'s profile image
Rebecca R. 
rating
8 years ago

So this s a good treatment center. I did not like that they just mixed the population. I had an eating disorder and they had me in a lodge with girls that were they for drug an alcohol treatment. I feel like they should of separated the lodge by what you were being treated for. They had this one girl who was scream and slamming the phones. They eventually moved her out of our lodge. But the staff was great. Especially the BHS support staff. I would only reccomend the residential program. When I stepped down I went to the PH... read more

Frequently asked questions about Timberline Knolls

How is Timberline Knolls rated?

Timberline Knolls has a 2.4 star rating with 604 reviews. 

When is Timberline Knolls open?

Timberline Knolls is open now. It will close tomorrow at 12:00 a.m.