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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,443 reviews
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Paul Drake's profile image
Paul Drake 
a year ago

Austin could not have been any better or nicer. Explained my options and got me in and out like he said he would. Greeted me quickly and friendly, you’ve got ya a good man there. 

Business response:

We're thrilled to hear you had such a positive experience with Austin! It sounds like he went above and beyond to explain your options and get you back on the road quickly. We appreciate you mentioning his friendly and efficient service – that's exactly what we aim for at Town East Ford. We'll be sure to pass along your kind words to Austin, he'll definitely be happy to hear it! Thank you for choosing Town East Ford! 

gonzalorodriguez0099's profile image
gonzalorodriguez0099 
a year ago

El mejor de los dilers de el metro plex muy buen servicio departe de la personas que me atienden 

Business response:

¡Gracias por elegir Town East Ford y por dejarnos una reseña tan fantástica! Nos sentimos honrados de ser considerados el mejor concesionario del Metroplex, eso significa mucho para nosotros. Nos esforzamos por brindar un servicio excepcional a cada cliente, y parece que nuestro equipo cumplió con sus expectativas. ¡Agradecemos que reconozca sus esfuerzos! Gracias nuevamente por su negocio. ¡Esperamos superar sus expectativas nuevamente en el futuro! 

ADRIANANTHONY99's profile image
ADRIANANTHONY99 
a year ago

Got in quick and easy! Couldn’t have asked for better service. Hooked me up and got me right. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that your experience was quick, easy, and exceeded your expectations. We strive to provide efficient service and ensure customer satisfaction. We appreciate your business! 

BlueCygnet's profile image
BlueCygnet 
a year ago

Quick service processing. Loved that ride share was provided both ways. Fantastic customer service from the first person to greet me to the last person that took my payment and everyone in between. 

Business response:

Thank you for the fantastic 5-star review! We're thrilled to hear that your entire experience was exceptional, from the quick service processing to the friendly customer service. It means a lot to us that you appreciated the ride share service we provide. We want to ensure getting your car serviced is as convenient as possible. We're also delighted to hear that everyone you interacted with, from the first person who greeted you to the person who took your payment, provided fantastic customer service. At Town East Ford, we st... read more

JOHNNYVALDEZ1991's profile image
JOHNNYVALDEZ1991 
a year ago

Good customer service excellent help Austin was a really good help on getting my truck fixed 

Business response:

Thank you for the fantastic review! We're thrilled to hear that you received both good customer service and excellent help from Austin. It sounds like he went the extra mile to get your truck fixed! At Town East Ford, we strive to provide exceptional service and ensure our customers leave happy. We'll be sure to pass your kind words on to Austin - he'll be delighted to know he made a positive impact. Thanks again for choosing Town East Ford! We look forward to seeing you again next time. 

mike.gaddis's profile image
mike.gaddis 
a year ago

I have never had a better experience in buying a car. Great salesman and great finance manager. 

djvuko's profile image
djvuko 
a year ago

My service representative was great. She was efficient and paid attention to all of my concerns. She got me taken care of and out of there. 

Business response:

Thank you for the positive review! We're thrilled to hear that your service representative provided you with an efficient and attentive experience. It's important to us that our customers feel heard and well-cared for. We appreciate you mentioning that she addressed all of your concerns. At Town East Ford, we take pride in listening carefully to our customers and ensuring their needs are met. Thanks again for choosing Town East Ford! We look forward to seeing you again for your next service appointment. 

ISABELCRISTINAAV's profile image
ISABELCRISTINAAV 
a year ago

Great service but too expensive! $1.300, great customer service, I like that I can b updated via text 

KJONES6819's profile image
KJONES6819 
a year ago

Great! !!! Not a long wait. Great service . Early morning appointment hassle free! Friendly waiting area. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that your early morning appointment was everything you hoped for: short wait time, great service, a hassle-free experience, and a friendly waiting area. That's exactly what we strive for! We're glad you found the waiting area comfortable as well. It's important to us that our customers feel relaxed and welcome while their vehicle is being serviced. Thanks again for choosing Town East Ford! We look forward to seeing you again soon. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,443 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.