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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very courteous and helpful. Even though I didn't buy my car at that dealership they have gone beyond courtesy to help me.
Business response:
Thank you for your feedback! We're delighted to hear that our team at the dealership has been very courteous and helpful to you, even though you didn't purchase your car from us. Providing excellent customer service is our priority, and we're glad that we could assist you beyond expectations. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to continuing to assist you in the future!
Prompt. checkin no waiting, Erica was pleasent and efficient. Took care of my recall work within just a few hours
This has been a very good experience. Jim is very professional and keep me informed the whole time.
Farle was by far the most pleasant and truthful car salesman I’ve ever had the pleasure of dealing with. He cut through every game and got down to business. And he did it with an engaging personality at the same time. We had fun talking about all the money I was about to spend. Not normal, in the best way! Go see that man!
Blake, David and Cas were all extremely helpful, knowledgeable, and were never pushy about making a deal. They all worked to get us in the car we wanted for the price we wanted, super nice group of guys! If I am ever in the market again, Town East Ford will be my first stop.
Great customer service and they did it fast. The service managers name was David and he did a great job.
Service experience was awesome. Everything went as expected. Car was ready quicker than I expected.
Clean building, friendly service writer, did not try to sell me anything and took care of the oil change and tire rotation in a timely manner.
Business response:
Thank you for your review! We're glad to hear that you had a positive experience at Town East Ford. Providing a clean environment and friendly service is important to us, and we're pleased that our service writer took good care of your needs without unnecessary upselling. Timeliness in completing your oil change and tire rotation is also a priority for us. We appreciate your feedback and look forward to serving you again in the future at Town East Ford!
My service advisor Erica was extremely friendly. She kept me updated on the progress of my service
Business response:
Thank you for your wonderful review! We're thrilled to hear that Erica provided you with extremely friendly service and kept you updated on the progress of your service at Town East Ford. Our team values clear communication and ensuring our customers are well-informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future!
Town East Ford has a 4.4 star rating with 11,980 reviews.
Town East Ford is open now. It will close at 8:00 p.m.