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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have purchased two vehicles from this particular dealership. The only thing I believe needs improvement is the length of time to purchase a vehicle, it is way too long; several hours. Otherwise I like to professionalism the knowledge of the sales people and the efficiency of the service department; especially Tyler.
Business response:
Thank you for taking the time to leave a review! We appreciate your kind words about our professional and knowledgeable salespeople, as well as the efficiency of our service department, especially Tyler. We're glad you've had positive experiences with those aspects of our business. We understand your feedback about the length of time it took to purchase a vehicle. We constantly strive to improve the efficiency of our sales process, and we take your comments to heart. We're actively working on streamlining procedures to minim... read more
Very easy to. deal.with. let me know ow everything g goi g on with my vehicle
Business response:
Thanks for the review! We appreciate you mentioning that our team was easy to deal with and kept you informed about your vehicle. Our goal is to provide clear and timely communication throughout the service process.
Tyler was friendly and helped me with all of my cars needs. The team was efficient and did a great job!
Business response:
We're so happy to hear your experience was excellent! Thank you for mentioning Tyler's friendliness and attentiveness – we'll be sure to pass on your kind words. It's fantastic to hear the entire team was efficient and did a great job taking care of your car's needs. That's exactly what we strive for! Thank you for choosing us, and we look forward to seeing you again next time your car needs some TLC.
Great service as always. Even though I had a longer wait than usual they did a great job. Thanks
Business response:
We're happy to hear you continue to experience great service at our dealership! We sincerely apologize for the longer wait time than usual during your recent visit. We understand that your time is valuable, and we're always working on improving our scheduling and efficiency to minimize wait times. Thank you for your patience and understanding. We appreciate your continued business!
Everyone was helpful and easy to work with. Very happy with my purchase and the service.
Business response:
We're so glad to hear everyone on our team made your car buying experience a breeze! We appreciate you mentioning that both our sales staff and service department were helpful and easy to work with. Our goal is to make the entire process smooth and enjoyable, so your feedback is much appreciated. Congratulations on your new purchase, and we're happy you're happy! Please don't hesitate to reach out to our service department if you have any questions as you get to know your new car.
This is my second purchase from Town east ford over the years, and each time the experience has been top-notch. Farle Lutian, my sales contact is always professional, friendly, and never pushy. The financing team (Anuj Singh)business manager is also great, and they work hard to find the best rates and options for their customers. Antonio Aguirre the sales manager is amazing as wel! I can't recommend this dealership enough!" Excellent and if i can give 10 stars , I would ! Thank you from the bottom of my heart
Business response:
Thank you so much for the fantastic review! We are thrilled to hear that you've had not just one, but two top-notch experiences at Town East Ford! It means a lot to us that you keep coming back. We take pride in having a professional, friendly, and helpful team, and we're so happy that Farle, Anuj, and Antonio all exceeded your expectations. Farle's no-pressure sales approach is something we strive for, and Anuj and Antonio's dedication to finding the best financing options for our customers is truly commendable. We apprecia... read more
Very Perfessional and on point step by step and very patient went over everything highly recommend to anyone
Business response:
We're so impressed to hear about your experience! At Town East Ford, thoroughness and patience are key to us, and it sounds like our team delivered exceptional service. We're glad they went over everything with you step-by-step. Thank you for the high recommendation, it truly means a lot! We look forward to exceeding your expectations again soon.
I have purchased many cars over the years - Farle Lutian from Town east ford is by far the easiest and most knowledgeable person to work with. His passion in the car shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Farle to buy your next vehicle! Anuj Singh the business manager was instrumental in acquiring my loan . Ant... read more
Business response:
Thank you so much for the fantastic review! We are incredibly happy to hear that your experience at Town East Ford was exceptional, especially since you've purchased many cars in the past. It means a lot to us that you consider Farle to be the best you've worked with! Farle's passion for cars and commitment to quality are truly admirable. We're lucky to have him on our team, and we know our customers appreciate his no-pressure approach and focus on finding the right car for their needs. Anuj's dedication to securing you the ... read more
The service advisor was very friendly, and the service was sorter than anticipated, would recommend.
Business response:
Thank you for the 5-star review! We're thrilled to hear that you had a positive experience at our service center. We appreciate you mentioning that our service advisor was friendly and helpful. We strive to provide excellent customer service, and it's great to know they exceeded your expectations. We're also happy to hear that your service was completed faster than anticipated – we know your time is valuable! Thank you for recommending us! We look forward to seeing you again soon.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,443 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.