Town East Ford

Business response:

Thank you so much for the awesome review! We're thrilled to hear that you had a great overall experience. It's fantastic to know you were able to get an appointment quickly and that Erica kept you well-informed throughout the process. We appreciate you recognizing both the efficiency and clear communication. Our team takes pride in completing work accurately and to a high standard, so we're happy to hear everything was done well for your vehicle. Thanks again for choosing Town East Ford! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that everyone on our team made your car buying experience a great one, from the very first phone call to the final paperwork. It's wonderful to hear that Dallas was helpful and informative during your initial call, and that Blake provided a patient and positive sales experience. Finding the right car can take time, and we appreciate Blake's dedication to ensuring you felt comfortable throughout the process. Anuj's smooth handling of the finance process is another plu... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear you had an awesome experience with great customer service, helpful staff, and clear communication. At Town East Ford, we strive to make the car buying process as positive and informative as possible. We appreciate you recognizing our team's efforts. Knowing you would definitely come back again means a lot to us! Thank you again for choosing Town East Ford! 

Business response:

This is an amazing review – thank you for taking the time to share your experience! It sounds like your car buying journey was truly exceptional, and we're thrilled to hear it was both efficient and entertaining. From Karen's initial online support navigating the web to Brian's expertise guiding you through car options, it seems our team delivered at every step. Finding the perfect car for your family is a big decision, and we're happy Brian's knowledge and patience helped you achieve that. Ozzy sounds like a real gem! His a... read more

Business response:

Thank you for choosing Town East Ford! We're happy to hear you received great service and a good deal on your purchase. Finding the right car at the right price is important, and we're thrilled we could help you achieve that. At Town East Ford, we take pride in providing exceptional service and competitive deals. We appreciate you noticing! Thank you again for your business, and we look forward to seeing you back for your next purchase! 

Business response:

We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle! 

Business response:

Thank you for the fantastic review! We appreciate you choosing Town East Ford for your repairs, and we're thrilled to hear you had a positive experience. It sounds like David, our service advisor who checked you in, made a great first impression with his friendly demeanor. We appreciate you mentioning your enjoyable conversation with him. Christa Harris, the service consultant who checked you out, is another example of the friendly team we have here. At Town East Ford, we take pride in creating a welcoming and clean environm... read more

Business response:

We're delighted to hear you're completely satisfied with the service you received! Knowing your car is running smoothly is fantastic news. Thank you for taking the time to leave a review - it means a lot to our team. We're always here to help! 

Business response:

Thank you for your positive feedback about your experience! We are happy to hear that Jim was helpful during your visit. We look forward to seeing you at your next service visit!