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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
They took very good care of the vehicle problems I was concerned about. An oil change, fuel filter replacement and they took care of a recall item I was not aware of.
Business response:
Thank you so much for the positive review! We're thrilled to hear that our service team took good care of your vehicle. It sounds like they addressed all your concerns, including the oil change, fuel filter replacement, and the recall item. We're glad we could help! Knowing about potential recalls is important for your safety. We strive to stay up-to-date on all recalls and proactively address them when your vehicle is in our service bay. Thank you again for choosing Town East Ford for your service needs. We look forward to ... read more
Under promised, over delivered. Great service, Worked hard to get me financed and rolling to meet appointment
Business response:
Thank you so much for the fantastic review! We at Town East Ford pride ourselves on exceeding expectations, and it sounds like that's exactly what our team did for you with your car buying experience. "Under promised, over delivered" is a great way to describe what we strive for! We're thrilled to hear our sales department worked hard to get you financed and on the road in time for your appointment. Thank you again for choosing Town East Ford! We look forward to seeing you again in the future.
Good service. Had the vehicle I wanted in stock. I was pressed for time and did what was necessary to get me on the road. Over delivered
Business response:
Thank you for the fantastic review! We're thrilled to hear that we delivered exceptional service on all fronts. Having the vehicle you wanted in stock and working efficiently to get you on the road quickly is exactly what we aim for. It means a lot to us that you felt our service exceeded your expectations! Thank you again for choosing Town East Ford! We look forward to seeing you again in the future for your service needs.
Service department manager is the most attentive person I have ever seen in an automotive service shop. He scheduled , received, did the work timely and delivered exactly what he specified. You can’t ask for more.
Business response:
Wow! Thank you so much for the outstanding review! We are incredibly impressed to hear about your experience with our service department manager. It sounds like they went above and beyond to ensure everything was taken care of for you, exactly as promised. That's exactly the kind of service we strive for at Town East Ford. Thank you again for choosing Town East Ford! We look forward to seeing you again next time your vehicle needs service.
My salesman was Brian Hillmann and I worked with Junior in financing. They were both patient with me and answered all my questions. The dealership offered competitive pricing and a great selection. It was worth a drive from Tyler. I would highly recommend visiting Town East Ford!
Business response:
Thank you so much for the fantastic review! We're thrilled to hear that Brian Hillmann and Junior made the drive from Tyler worthwhile. It means a lot to us that they were patient with you, answered all your questions, and helped you find the perfect vehicle. At Town East Ford, we strive to offer competitive pricing and a great selection, so we're delighted to hear that impressed you as well. We'll be sure to pass your kind words on to Brian and Junior – they'll be happy to know their efforts made a positive difference in yo... read more
My advisor Jim always comes through! He is very knowledgeable and always goes the extra mile. The staff and service is amazing!
Business response:
Thank you so much for the outstanding review! We're thrilled to hear that Jim consistently goes the extra mile for you. His knowledge and dedication to exceptional service are truly appreciated. It sounds like the entire service department impressed you – amazing staff and service is exactly what we strive for! We'll be sure to pass your kind words on to Jim and the team. Thank you again for choosing Town East Ford and for your continued loyalty! We look forward to seeing you again next time your vehicle needs service.
Dallas and Blake were very helpful and very professional. I will definitely come back thanks
Business response:
We're thrilled to hear that Dallas and Blake provided you with exceptional service! Their helpfulness and professionalism are exactly the qualities we look for in our team. We'll be sure to pass your kind words on to them – they'll be happy to know their efforts are appreciated! Thanks to their service, you're planning to return to Town East Ford, and that means a lot to us. Whether you need routine maintenance, parts, or want to explore our new inventory, we're here to assist you in any way we can. See you again soon!
Absolutely wonderful! I came in without an appointment. I had discovered a nail in my tire. My service technician was kind, courteous, and knowledgeable. He took care of the issue and rotated my tires! I cannot recommend Town East highly enough.
Great service and they always help me with any problem that I have. Jim is the best.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear that you consistently have a great experience at Town East Ford and that our team is always there to help with any problems you encounter. Jim must be doing an amazing job! We'll be sure to pass your kind words on to him – it means a lot to know he goes the extra mile for our customers. Thank you again for choosing Town East Ford and for your continued loyalty!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,694 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.