Town East Ford

Business response:

Thank you for your review! We're glad to hear that our team at Town East Ford was quick to find and fix the issue once the technician was assigned. Your feedback regarding washing the car before pickup is noted, and we'll strive to improve in that area. If you have any further questions or concerns, please feel free to reach out. We appreciate your business and look forward to serving you again in the future! 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future! 

Business response:

Thank you for your glowing review! We're thrilled to hear that Crista provided you with amazing service at Town East Ford and that she always gets you in and out quickly. Your recommendation and 5-star rating mean the world to us! If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! 

Business response:

Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford! 

Business response:

Thank you for sharing your experience! We're delighted to hear that Erica provided prompt and professional service during your visit for routine maintenance. It's wonderful to know that working with her was a pleasure. We look forward to serving you again at Town East Ford! 

Business response:

Thank you for sharing your experience! We're pleased to hear that your visit went smoothly and that Jim provided excellent care throughout the process. We appreciate your business and look forward to serving you again at Town East Ford! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that we were able to fix the charging issue on your Mach-E EV and that it's now charging like a dream. Erica Reeves and our dedicated team, including the service manager and the Ford EV Certified service technician, are committed to providing top-notch service. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the f... read more

Business response:

Thank you for your glowing review! We're thrilled to hear that the team at Town East Ford went above and beyond to assist you and make you and your family happy about your new car. Your appreciation means a lot to us, and we're delighted that you love your new vehicle. We look forward to continuing to provide excellent service to you in the future! 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Blake and the whole Town East Ford team made buying your husband's truck a breeze. Your gratitude means a lot to us. We look forward to serving you again in the future!