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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
My service consultant was David McDonough at Town East Ford, Mesquite, Texas. I had a very pleasant interaction and it was a great experience. He was very nice, courteous and job was well done. Thank you and I do not regret getting my MPP renewed with Ford at Town East, Mesquite, TX. Thank you and will continue being one of your satisfied customer.
Business response:
Thank you for your detailed review! We're delighted to hear about your pleasant experience with David McDonough at Town East Ford. It's wonderful to know that you found him courteous and that the job was well done. We appreciate your continued trust in us and are glad you're satisfied with your MPP renewal. We look forward to serving you again and keeping you a satisfied customer!
KEVIN! That man was absolutely fantastic. Worked with us on getting a deal even when I had thousands of questions. He made my buy easy, even when I was difficult. Honest, excellent guy. Couldn’t ask for a better salesman.
Business response:
It sounds like Kevin went above and beyond to make your buying experience exceptional! It's fantastic to hear that he made the process easy and straightforward, demonstrating honesty and excellence throughout. Having a salesman like Kevin who's patient and accommodating can truly make all the difference. Thanks for sharing your glowing review!
The service was completed way faster than expected. Communication with the team was excellent. Timing was perfect. I highly recommend Town East Ford.
Business response:
It's fantastic to hear that you had such a positive experience with the service department! Having your service completed faster than expected and receiving excellent communication from the team speaks volumes about our efficiency and professionalism. Thanks for recommending us—here's to many more hassle-free visits in the future!
We had a great experience… Kevin and Blake worked with us… They were very nice and courteous… Made us feel welcome and wanted
Business response:
It's wonderful to hear that Kevin and Blake made your experience so positive and welcoming. Their friendliness and courtesy truly create a warm atmosphere, making customers feel valued and appreciated. Thanks for sharing your great experience, and here's to many more enjoyable visits to Town East Ford!
Blake went above and beyond to make the deal work for us! Made the experience very easy and comfortable, no pressure!
Business response:
It's wonderful to hear that Blake provided exceptional service and made your car-buying experience easy and pressure-free. Going above and beyond to ensure a smooth deal truly speaks to our dedication and professionalism. Here's to many miles of happy driving in your new vehicle!
Kevin and Jermaine did an awesome job. Once they knew what we were looking for and what we were trading in- they worked with us to get a deal that made driving 3.5 hours worth it! Super nice guys!! With all the work we did up front- the process at the actual dealership was still pretty slow. But all things considered- Kevin and Jermaine sealed the deal for us!
Business response:
Thank you for your review! We're thrilled to hear that Kevin and Jermaine provided you with an awesome experience at Town East Ford. It's great to know that they worked diligently to understand your needs and negotiate a deal that made your drive worth it. We appreciate your patience with the process at the dealership and are glad that despite any delays, Kevin and Jermaine were able to seal the deal for you. We'll be sure to pass along your kind words to them. Thank you for choosing Town East Ford, and we look forward to se... read more
Farle was great! Very kind and helpful. Still felt like we overpaid for warranty but Farle was great and would definitely love to work with him again if we ever go back to Ford!
Business response:
Thank you for your review! We're glad to hear that Farle provided you with great service at Town East Ford. We're sorry to hear that you felt like you overpaid for the warranty, but we appreciate your feedback on that matter. We'll be sure to pass along your kind words to Farle, and we're delighted to know that you would love to work with him again if you return to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at Town East Ford!
I had the best experience with Farle Lutian. He made sure to make sure I get the car of my dreams.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Farle Lutian provided you with the best experience and helped you get the car of your dreams at Town East Ford. Ensuring our customers find the perfect vehicle is our goal, and we're delighted that Farle made it happen for you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Mr David was very professional ready at my door to assist me he was Awsome
Business response:
Thank you for your fantastic review! We're delighted to hear that Mr. David provided you with professional and awesome service at Town East Ford. Ensuring our customers receive top-notch assistance is our priority, and we're glad to hear that your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,981 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.