Town East Ford's cover image

This profile has been claimed by the business owner or representative.

Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,442 reviews
Select a rating
Stephaniemarie534's profile image
Stephaniemarie534 
a year ago

Blake is pretty awesome and very helpful and jr as well getting me that silver package 

Business response:

We're thrilled to hear you had a great experience! Thank you for mentioning that both Blake and JR were awesome and helpful in getting you the silver package. We appreciate you recognizing their excellent service. Our team is dedicated to making sure our customers get what they need, and it sounds like Blake and JR did a fantastic job! 

ALLISONRBLACKBURN's profile image
ALLISONRBLACKBURN 
a year ago

Honestly I always have a good time there as crazy as it sounds. We love talking to Cody in Sales and David has been great to work with in service. 

Tkasza's profile image
Tkasza 
a year ago

Caleb V. was outstanding, no high pressure, showed us the models that has the features we wanted most. Worth the drive from Hunt County to see the Bronco models we desired. 

Business response:

Wow, that's a great compliment for Caleb! We appreciate you taking the trip all the way from Hunt County to see our Bronco models. We're thrilled Caleb listened to your needs and showed you exactly what you were looking for, with no pressure. Congratulations on your new Bronco! We hope you enjoy the drive back to Hunt County. 

brittneynicole932's profile image
brittneynicole932 
a year ago

Perfect and good communication perfect, good communication, willing to work with you gets you the best deal 

Business response:

We're thrilled to hear you had such a positive experience! Clear communication and working together are key to finding the perfect fit for our customers. Thank you for recognizing our team's efforts, and congratulations on getting a great deal! 

j.steele6373's profile image
j.steele6373 
a year ago

Austin Blum is a true professional. Tech's are great too, I was in and out in no time. 

Business response:

We appreciate you taking the time to leave a review! We're thrilled to hear that Austin Blum provided excellent service and our technicians got you back on the road quickly. Thanks for recognizing both Austin and the entire team! 

jckdelbert's profile image
jckdelbert 
a year ago

I expected a sheet of any issues. Shannon was excellent and she showed she cared 

Business response:

Thank you for your review! We appreciate your feedback and we're thrilled to hear that Shannon provided excellent service and showed she cared. Her dedication to customer satisfaction is a valuable asset to our team. 

E_SPOLAR's profile image
E_SPOLAR 
a year ago

Erica Very professional, respectful and had good knowledge of the Ford trucks Her estimate for services and the time were spot on Very satisfied 

Business response:

We're delighted to hear you had a very positive experience! Thank you for acknowledging our team's professionalism, respectfulness, and knowledge of Ford trucks. We appreciate you mentioning the accuracy of the service estimate and time frame. That's what we strive for! We're happy to have earned your satisfaction. Please don't hesitate to recommend us to others or come back and see us again at your convenience. 

BYRDSANDRA63's profile image
BYRDSANDRA63 
a year ago

Johnathan, Ray, Eddie and Dallas have really taken excellent care of me made me feel part of town east ford family 

Business response:

We're so grateful for your kind words! It means a lot to us that Johnathan, Ray, Eddie, and Dallas made you feel welcome and part of the Town East Ford family. Our team strives to provide excellent care and build relationships with our customers. Hearing that they succeeded is truly rewarding. Thank you for recognizing them by name – we'll be sure to pass on your compliments. We appreciate your loyalty and look forward to seeing you again soon at Town East Ford! 

1985THOMASNIX's profile image
1985THOMASNIX 
a year ago

After the engine was replaced about 10mts ago the bank 2 cat was toast from the oil consumption on the previous engine so I called Christa at Town East to schedule both cats to be replaced on a Tuesday and she got the parts ordered that day and they arrived on Thursday in time to drop truck at 8 am Friday morning grab a loaner and was ready for pick up at 4pm that day just in time to start the weekend. they also did the carbon clean out and oil change as well and the truck drives just as good as the first day I drove it off ... read more

Business response:

We're so glad Christa was able to quickly and efficiently schedule the repairs, order the parts, and get you back on the road with a loaner all within a few days. It's fantastic to hear she recommended the additional carbon clean out, and that your truck is now running like new! Her dedication to your satisfaction is a valuable asset to our team. We truly appreciate your kind words about the friendliness and trustworthiness of our mechanics and staff. Knowing you've entrusted us with your vehicle since day one, and will cont... read more

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,442 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.