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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,981 reviews
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hopeandbeelieve's profile image
hopeandbeelieve 
2 years ago

Blake is awesome, he definitely gets five stars & will recommend. He's definitely invited to the cookout. The most kindest, chillest, supportive & patient Salesman you'll have. 

Business response:

It sounds like Blake at Town East Ford left a positive impression, despite the overall rating. Being described as the "most kindest, chillest, supportive & patient Salesman" is quite the compliment! It's great that you're considering recommending him and even inviting him to the cookout. Your feedback is valuable, and we'll strive to ensure that your next experience meets our 5-star expectations. If you would like to discuss your experience further, please reach out to Eddie Almodovar at Ealmodovar@vtaig.com. Thank you for s... read more

GAILEYRONALD's profile image
GAILEYRONALD 
2 years ago

Smooth and easy. great service person and great job.he help me save some money 💰 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you had a smooth and easy experience at Town East Ford and that our service person was able to help you save some money. Providing great service and helping our customers save is what we aim for. If there's anything else we can assist you with, please let us know. We look forward to serving you again in the future! 

jkrupa's profile image
jkrupa 
2 years ago

my experience was quick and easy. both my salesperson and Cas were very nice. thanks, 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you had a quick and easy experience at Town East Ford and that both your salesperson and Cas were very nice. Providing excellent service is our priority, and we're glad your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! 

Knichols63's profile image
Knichols63 
2 years ago

Jermaine was great, even before we met. I have never had anyone take and send a short video of a vehicle and email it to me. He was very accomodating, professional, and personable. We would highly recommend him to anyone! Keep up the great work! 👍😊👍 

Business response:

Thank you for your glowing review! We're thrilled to hear that Jermaine went above and beyond to provide exceptional service. Taking the initiative to send a video of the vehicle shows his dedication to ensuring you have all the information you need. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Jermaine. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again at Town East Ford! 

MARTINHERRERAJR's profile image
MARTINHERRERAJR 
2 years ago

Great customer service everything on time. I will continue to come back for service on f-150 ford 

Business response:

Thank you for your positive feedback! We're delighted to hear that you received great customer service and that everything was completed on time during your visit to Town East Ford. Ensuring our customers are satisfied and their vehicles are well taken care of is our priority. We appreciate your loyalty and look forward to serving you again for your F-150 Ford service needs in the future! 

VP's profile image
VP 
2 years ago

Kevin and Matthew were great! They were super knowledgable and friendly. I was comfortable with them while I made my purchase. 

Business response:

Thank you for your review! We're thrilled to hear that Kevin and Matthew provided you with great service at Town East Ford. It's fantastic to know that they were knowledgeable, friendly, and made you feel comfortable throughout your purchase process. We'll be sure to pass along your compliments to them. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! 

Ed.R's profile image
Ed.R 
2 years ago

Good service and friendly people. The price for service seems high though. Jim Artrip does a good job. 

Business response:

Thank you for your review! We're glad to hear that you received good service from the friendly staff at Town East Ford. We appreciate your feedback regarding the price for service, and we'll certainly take it into consideration to ensure our pricing remains competitive while maintaining the quality of our service. We're pleased to know that Jim Artrip did a good job assisting you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forwa... read more

aaron.springfield's profile image
aaron.springfield 
2 years ago

Awesome fast service I drive form Fort Worth because of the great care . Thanks david 

Business response:

Thank you for your review! We're thrilled to hear that you received awesome fast service at Town East Ford. Providing excellent care to our customers is our priority, and we're delighted that you're willing to drive from Fort Worth for our service. We'll be sure to pass along your appreciation to David and the rest of our team. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! 

expeditionowner1's profile image
expeditionowner1 
2 years ago

Great experience overall. I bought a certified pre owned expedition and on the way home I had a problem. The dealership agreed to fix the problem for no charge. I would buy from Town East Ford again. 

Business response:

Thank you for your review! We're glad to hear that you had a great overall experience at Town East Ford, despite encountering a problem with your certified pre-owned Expedition on the way home. We're happy to fix the problem at no charge, demonstrating our commitment to customer satisfaction. We appreciate your understanding and your willingness to consider buying from us again. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Town East Ford! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,981 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.