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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,617 reviews
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Car crazy's profile image
Car crazy 
3 years ago

Excellent service from Toyota of Grand Rapids! I purchased a certified pre-owned vehicle from Toyota of Grand Rapids and everything went perfectly! Every associate I spoke with was kind, professional and went over and beyond to help me. At Toyota of Grand Rapids they truly care and want you to find the right vehicle for your needs. 

Dan's profile image
3 years ago

In need of a car ASAP!!! My Chevy impala had catastrophic issues at 143k miles and I was in need of a new vehicle immediately. I had only a few days to really find one. Driving to work is a must... As I researched cars and dealers, I stumbled onto the Toyota of Grand Rapids web site. I happened across a certified used Toyota 2018 Camry that fit my budget. I inquired about its availability and scheduled a test drive the next day. I was in at 1pm and left a few hours later in my new, used car. The fact that I have the factory ... read more

Douglas Johnson's profile image
Douglas Johnson 
3 years ago

Great job Like always they were very professional. The service desk were great. They made me feel very confident that the work would be completed on time and very professional. My experience was as always made me confident that I had made the right choice in choosing Toyota of Grand Rapids. I would recommend them to everyone. Bruce is always a pleasure to work with. Thanks 

Earl B's profile image
3 years ago

What an amazing dealership When I wife and I moved to Central Michigan last spring, I began to take my Tundra to Toyota of Grand Rapids for service. I was always impressed with the dealership and the team members working there. Fast forward to four weeks ago when my wife required an emergency craniotomy. During the surgery which saved her life, she became paralyzed on her left side. After a week in the neuro ICU, we have spent the last 2 1/2 weeks at The Mary Free Bed Rehabilitation Hospital in GR. They are helping my wife b... read more

Johnny's profile image
3 years ago

10K oil change service Excellent customer service. Wait for my car the whole time. A lot of customers but I believe everyone wait for decent time. Love my 4RUNNER 

Dorothy Pedtke's profile image
Dorothy Pedtke 
3 years ago

No title Have leased FOUR Toyota Siennas from Al Luke at this dealership (Toyota Grand Rapids) over the past 15 years. Has always been a straightforward, NON intimidating, no waste-of-my-time experience that I am deeply grateful for. I always work with Bruce in the service department and he has accommodated my ridiculous schedule, fit me into the service department for sudden emergencies and ALWAYS made it possible for me to pick up my kids from school. This dealership is good with toddlers, teenagers, my dog, and my mother.... read more

Hvyhtter's profile image
Hvyhtter 
3 years ago

Hvyhtter Excellent service from initial call for service department to when I picked up the serviced vehicle! Really nice how they send an email to you confirming upcoming appointment. 28th St Toyota in Grand Rapids is awesome 

Ken devries's profile image
Ken devries 
3 years ago

Ken Devries Good service but you rep was not puncatul when car was done sat and waited for half hour. Car sat outside done just waiting for 

Bob's profile image
3 years ago

Oil change Customer service was excellent. The price seems to be getting more and more expensive. I waited for my car and the wait time was what was expected. The service tech explained what routine service was due but did not push me to have it done. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,617 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.