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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I like and appreciate my service adviser Lee Schuster. He's been my advisor for 10 years. This visit was an emergency type visit. Almost 5:00 pm. He had his group handle it without any issue, replaced my battery and I was out of there in less than an hour. They are the best. Lee Schuster is the best.
Business response:
Thank you for your wonderful feedback about your decade-long experience with Lee Schuster! We're thrilled our team could handle your emergency battery replacement so quickly, even close to closing time. Your loyalty and trust over the years means everything to us, and we're honored to continue providing you with exceptional service.
Service advisor did a good job communicating with us.
Business response:
Thank you for the positive feedback about our service advisor's communication! We appreciate you recognizing the quality care you received and for choosing Toyota of Richardson for your service needs.
Everything thing was great all around.
Business response:
Thank you for the wonderful feedback! We're thrilled that everything was great and truly appreciate you sharing your experience. We look forward to serving you again at Toyota of Richardson.
Everything was great all around.
Business response:
Thank you for the wonderful feedback! We're thrilled that everything was great and truly appreciate you sharing your experience. We look forward to serving you again at Toyota of Richardson.
I like that they inspected my vehicle overall performance.
Business response:
Thank you for appreciating our comprehensive vehicle inspection service! We're glad our thorough approach to checking your vehicle's performance met your expectations. At Toyota of Richardson, we take pride in providing detailed attention to every customer's vehicle needs. Thank you for choosing us and sharing your experience.
Brandon Stone had exceptional customer service.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received outstanding service during your visit. It's fantastic to know that our team member provided you with such excellent care and attention. Your feedback about the exceptional service you received truly brightens our day and motivates us to continue delivering the high-quality experience our customers deserve. We appreciate your trust in us for your automotive needs and look forward to serving you again in the futu... read more
Appointment was with Casey Steiger and made one day in advance. Unfortunately he was off on the scheduled date but Mike Albiso assisted me promptly. He also provided me with written documentation regarding my alignment as well as the multi inspection report. The recall was also done and efficiently.
Business response:
We are thrilled to hear about your positive experience with our service team. We understand that scheduling changes can sometimes happen unexpectedly, and we're glad that Mike was able to step in and assist you promptly when your original appointment needed to be adjusted. It's wonderful to know that you received thorough written documentation for both your alignment and multi-point inspection, as we believe in keeping our customers well-informed about their vehicle's condition. We're also pleased that your recall service wa... read more
Tech solved my issue promptly and found other repairs that needed to be done that may have been missed at prior appointments. Wait time was quite long -- 10:15 AM to 4:00 PM even though I had appointment at 10:15. Repair was backed up.
Business response:
We genuinely appreciate your feedback and are thrilled that our technician was able to resolve your concerns quickly while also identifying additional repairs that needed attention. It's wonderful to hear that our team's thoroughness helped catch issues that might have been overlooked previously. We understand that the extended wait time from morning until late afternoon was longer than expected, even with your scheduled appointment. Your patience during the busy repair period is truly appreciated, and we're grateful that yo... read more
Great service rendered. Checks and future service recommendations very helpful.
Business response:
Thank you so much for the great review! We're glad you found our service and recommendations helpful. We look forward to serving you again!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.