This profile has been claimed by the business owner or representative.
Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They screwed us on our original appointment and then we got a tired crew to do our job at tge end of their day. Their tiredness showed in their finish work.
Business response:
Hi Cole, thank you for your feedback and we are disappointed to learn about your install experience. I was able to locate your account and see you are working with management to get this solved as soon as possible. We look forward to making this right! ^AM
Quality product,timely resolution of any issues!
Business response:
Hi Bruce, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
I would definitely recommend this company. Great experience from start to finish. We’re so happy!
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Business response:
Hello, Brenda. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! -ES
From presentation to installation everything was top notched and exactly as they told was. Installation team was awesome. Greg and his crew of two Mike’s knew their jobs and got right after it. 12 windows installed in a little over four hours and did a great job. Left no mess behind. Everyone was super friendly, knowledgeable and answered any questions we had with no problem. We have definitely recommended Universal Windows Direct to folks already. It was a pleasure doing business with all of them!
Business response:
Karen , your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -ES
Professional employees, high quality product.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -ES
I can only recommend this company for any window install. One of the best installation experience I had
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^AM
My problem hasn’t been resolved yet, parts had to be ordered
Business response:
Hi there, we look forward to making this right for you as soon as possible. If there is anything else we can do for you in the meantime, please don't hesitate to reach out! ^AMC
Had to request service calls for 2 different issues.
Business response:
Hi there, we are disappointed to learn about your experience with us. If there is anything else we can do for you please don't hesitate to let us know. ^AM
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.