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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,390 reviews
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Lewis R.'s profile image
4 months ago

I gave it a four, because I think after the insulate after the windows was installed, they said the salesman should’ve called me and asked how everything went and in person and not online 

Business response:

Hi Lewis, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Tamara S.'s profile image
4 months ago

Very easy to work with. 

Business response:

Hi, Tamara. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Lloyd R.'s profile image
4 months ago

The crew that installed my windows done a very good job. I would recommend them. So far love the windows. There is a strong smell in the house. Don’t know if it’s from the vinyl or the cocking that was used. We’re dealing with it. 

Business response:

Thank you so much for your kind words, Lloyd. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! 

Customer in Worthington, OH's profile image
Customer in Worthington, OH 
4 months ago

Universal Windows Direct did a wonderful job on our new windows. They were quick and efficient and even took the time to make sure no mess was left behind. If something was not perfect, they kept trying until it was perfect. 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Mark S.'s profile image
5 months ago

Seems that once the contract was signed, and the loan secured, communication with the company, salespeople stop 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Victor L.'s profile image
5 months ago

Very friendly workers 

Business response:

Thank you so much for your kind words, Victor. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! 

Rita R.'s profile image
5 months ago

they installed are replacement window perfectly 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Customer in Ostrander, OH's profile image
Customer in Ostrander, OH 
5 months ago

Good price and installation. Look great. 

Business response:

Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

John H.'s profile image
5 months ago

Business response:

Hi John, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,390 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.