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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,164 reviews
Select a rating
Emily I.'s profile image
2 days ago

We would give a 1 star for the installation and removal of old windows and patio door! 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Joyce C.'s profile image
a month ago

I have had kind Md courteous service from beginning to end 

Business response:

Hello, Joyce. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -AS 

Mickey S.'s profile image
a month ago

Did 1/2 of house last year and rest this year. Quality financing great. 

Business response:

Hi, Mickey. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! -AS 

Joe V.'s profile image
a month ago

Great installation and later service call. The windows are wonderful! Our utility bills are lower. Outdoor sounds are greatly reduced. 

Business response:

Hi Joe, your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -AS 

David D.'s profile image
a month ago

We love our new Universal Windows. We had old wooden windows and these new windows are easy to operate. It's going to be nice the able clean them inside and out. They look real nice. I would definitely recommend them. 

Business response:

Hi David, we're so happy to hear that you are loving your new windows! Thanks for choosing us to be a part of your home improvement project! 

Karen S.'s profile image
a month ago

They are nice windows and doors with a good warranty 

Business response:

Hi Karen, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Jim M.'s profile image
a month ago

Service & support after the sale 

Business response:

Hi Jim, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

David D.'s profile image
a month ago

We are very pleased with our new windows. We would highly recommend Universal Windows to friends and family. They look so nice and such ease on opening and cleaning. 

Business response:

Hi David, we're so happy to hear that you are loving your new windows! Thanks for choosing us to be a part of your home improvement project! 

Jae O.'s profile image
2 months ago

overall good expierence. Installers did an excellant job including the clean up. 

Business response:

Hi, Jae. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,164 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is open now. It will close at 8:00 p.m.