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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Very pleased with entire experience.
Top notch
Very professional, got the job done quickly and efficiently
Business response:
We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of St Louis. Thank you for sharing your feedback! -SS
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Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Windows are great Installer’s where horrible left trash,glass,cigarette butts all over the yard and dirt all over the inside walls and window sill’s will have to repaint some areas. Installer’s are not very professional
Business response:
Hello, Ken. Thank you for making us aware of your experience with us. A manager has been made aware of your situation and we are working on the best resolution. We will be in touch with you shortly. We appreciate your patience with us at this time. -SS
Expensive
Business response:
Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement. -SS
The windows seem very good, time will tell. The installation was mostly good, our windows look great and the caulking around them looks very professional. However, the caulking job around the patio door was a bit sloppy, actually looks pretty bad. The new windows were left dirty after install and even had caulk smeared on them in the center of several windows. Clean up was so so, lots of sharp metal scraps left in the landscaped area and some in the yard.
Business response:
We greatly appreciate your feedback. We are thrilled to hear that the windows look great, but we apologize for the issues with the patio door caulking and clean up. Please feel free to reach out to us at (314) 878-0300 to address these concerns. -SS
Very fine job, and excellent Windows'.
Universal Windows Direct of St Louis has a 4.7 star rating with 1,753 reviews.
Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.