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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,640 reviews
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Lisa T.'s profile image
4 days ago

Very Happy customer 

Business response:

We are overjoyed to hear that you are a very happy customer. Thank you for sharing! -SS 

Jerry W.'s profile image
6 days ago

Entire process went very well 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Kalleen P.'s profile image
Kalleen P. 
a week ago

There are no surprises with Universal Windows - the window you see on their initial visit is the window that is installed. You get to see the window outside and in with the insulation filling empty channels. No extra costs, no hidden costs, no switching! You get quality windows installed that cut noises from outside and provide a savings in energy. Good company to do business with! 

Business response:

We are happy to hear that you had a great experience with Universal Windows Direct of St Louis. Thank you for sharing your feedback! -SS 

Review in Godfrey, IL's profile image
Review in Godfrey, IL 
a week ago

High quality windows, 

Business response:

We are excited to hear that you are satisfied with the high quality windows. Thank you for your feedback! -SS 

Shawn N.'s profile image
2 weeks ago

they were very professional & Josh was a good & communicating with me as the homeowner 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Scott K.'s profile image
3 weeks ago

From start to finish the experience was perfect 

Business response:

Hello, Scott. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -SS 

Dennis D.'s profile image
3 weeks ago

It was a good experience. Jordan was on time, friendly, and a hard worker. He got the windows in proficiently and demonstrated how to open them to clean them. 

Business response:

Hello, Dennis. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -SS 

Review in Washington, MO's profile image
Review in Washington, MO 
3 weeks ago

This was our second install of windows in our home which was done in early August 2024 as we did six and then the other six. We are happy with the windows. Our first install was in October 2024 and the installer was Jordan. He was great. He was a one-man crew, very personable, very helpful - can't praise him enough. All comments on installers/installation below are on the second install crew, not the first. 

Business response:

Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Roger R.'s profile image
a month ago

Great installation. Great salesman. Really wanted my business. Only one small hiccup yet to be resolved. 

Business response:

We're absolutely thrilled to hear about your great installation experience and the dedication of our salesman. We'll ensure the small hiccup is resolved promptly. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,640 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 3:00 p.m.