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Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,037 reviews
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Review in Cedar Hill, MO's profile image
Review in Cedar Hill, MO 
11 hours ago

We had a great experience the whole way through the process. 

Review in Wright City, MO's profile image
Review in Wright City, MO 
5 days ago

See below 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Brandy K.'s profile image
Brandy K. 
a week ago

Fast convenient 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Lisa N.'s profile image
Lisa N. 
a week ago

The whole process went very smoothly, from the salesperson Scott, to the install crew. Very happy with the result. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Tami R.'s profile image
Tami R. 
a week ago

I have sent a couple neighbors over to you. 

Business response:

Hi Tami, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Patricia W.'s profile image
Patricia W. 
a week ago

Their efficiency 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Bridgton, MO's profile image
Review in Bridgton, MO 
4 weeks ago

We are very happy with our windows and looking forward to getting our new doors! The warranty and quality of the products are really great as well. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Donald E.'s profile image
Donald E. 
a month ago

The sales representative was very informative of the product and demonstrated that your product would save me money on my utility bills. Your installer was very polite and professional and had the windows installed in about 2 hours. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Karen C.'s profile image
Karen C. 
a month ago

Finish the job no gutters or need to have better communications on when they are going to finish contract 

Business response:

Your feedback is incredibly valuable. We understand your concerns about project completion and communication. Please contact us at (314) 878-0300 to discuss finishing your gutters. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,037 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.