Universal Windows Direct of St Louis's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,861 reviews
Select a rating
Jeff C.'s profile image
4 months ago

none 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Ken K.'s profile image
4 months ago

Windows are great Installer’s where horrible left trash,glass,cigarette butts all over the yard and dirt all over the inside walls and window sill’s will have to repaint some areas. Installer’s are not very professional 

Business response:

Hello, Ken. Thank you for making us aware of your experience with us. A manager has been made aware of your situation and we are working on the best resolution. We will be in touch with you shortly. We appreciate your patience with us at this time. -SS 

Review in Fenton, MO's profile image
Review in Fenton, MO 
4 months ago

Expensive 

Business response:

Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement. -SS 

Review in New Athens, IL's profile image
Review in New Athens, IL 
4 months ago
Mike R.'s profile image
4 months ago

The windows seem very good, time will tell. The installation was mostly good, our windows look great and the caulking around them looks very professional. However, the caulking job around the patio door was a bit sloppy, actually looks pretty bad. The new windows were left dirty after install and even had caulk smeared on them in the center of several windows. Clean up was so so, lots of sharp metal scraps left in the landscaped area and some in the yard. 

Business response:

We greatly appreciate your feedback. We are thrilled to hear that the windows look great, but we apologize for the issues with the patio door caulking and clean up. Please feel free to reach out to us at (314) 878-0300 to address these concerns. -SS 

Roy P.'s profile image
4 months ago

Very fine job, and excellent Windows'. 

Marlene L.'s profile image
Marlene L. 
4 months ago

Did a great job 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Cindy S.'s profile image
4 months ago
Zach D.'s profile image
4 months ago

Very fast and reasonable priced 

Business response:

Thanks for the positive feedback, Zach. We're privileged to have provided fast and reasonably priced service for you. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,861 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open tomorrow at 8:00 a.m.