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Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.33,325 reviews
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Maria F.'s profile image
Maria F. 
4 months ago

My first interaction was with the sales representative Scott, who was respectful, knowledgeable, and available throughout the entire process. My second interaction was with the installation team who were professional, thorough and genuinely kind men. My last interaction was with The installation inspector Dan, who was incredibly helpful, knowledgeable, and troubleshot a huge tree limb, that could have broken through one of the brand new windows that I was unable to reach. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Jennifer K.'s profile image
Jennifer K. 
4 months ago

Quality workmanship 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Amber G.'s profile image
Amber G. 
4 months ago

The process was clear, the workers respectful, and the product is already making our house quieter! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Review in Saint Louis, MO's profile image
Review in Saint Louis, MO 
4 months ago

Wirk completed timely. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Sondra J.'s profile image
Sondra J. 
4 months ago

I knew that my windows and sliding glass door were sagging and I was pleased to watch the men who replace my windows and sliding glass door with adjustments to the openings holding the windows and door 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Review in Swansea, IL's profile image
Review in Swansea, IL 
4 months ago

Improve: present an itemized invoice that details the 2 for 1 deal. 

Business response:

Hi, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Debra S.'s profile image
Debra S. 
4 months ago

Because of the affordability 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Anthony K.'s profile image
Anthony K. 
5 months ago

I loved the entire experience. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Katie L.'s profile image
Katie L. 
5 months ago

They arrived promptly and finished in the same day. The workers were very polite, even asking me which rooms they would like me to start. It was difficult for them to get to the second story so they asked if they could cut a branch from a tree for accessibility 

Business response:

We are pleased to hear about our prompt arrival and same-day completion. Thank you for noting our workers' politeness and professionalism. 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,325 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 7:00 a.m.