Universal Windows Direct of St Louis's cover image

This profile has been claimed by the business owner or representative.

Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,071 reviews
Select a rating
Trevor J.'s profile image
Trevor J. 
a month ago

installation of windows was fast & clean. but the caulking job on the outside of the home was a bit sloppy 

Business response:

Hi, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Review in Richmond Heights, MO's profile image
Review in Richmond Heights, MO 
a month ago

Very good presentation Looks beautiful inside and out 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Marilyn H.'s profile image
Marilyn H. 
a month ago

Make sure salesmen are aware of code requirements for window glass needed to be made with tempered glass within 5 feet of a tub. 

Business response:

Hi Mary, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Review in Cedar Hill, MO's profile image
Review in Cedar Hill, MO 
a month ago

We had a great experience the whole way through the process. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Wright City, MO's profile image
Review in Wright City, MO 
a month ago

See below 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Brandy K.'s profile image
Brandy K. 
a month ago

Fast convenient 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Lisa N.'s profile image
Lisa N. 
a month ago

The whole process went very smoothly, from the salesperson Scott, to the install crew. Very happy with the result. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Tami R.'s profile image
Tami R. 
a month ago

I have sent a couple neighbors over to you. 

Business response:

Hi Tami, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Patricia W.'s profile image
Patricia W. 
a month ago

Their efficiency 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,071 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.