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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,668 reviews
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Roger R.'s profile image
a month ago

Great installation. Great salesman. Really wanted my business. Only one small hiccup yet to be resolved. 

Business response:

We're absolutely thrilled to hear about your great installation experience and the dedication of our salesman. We'll ensure the small hiccup is resolved promptly. -SS 

Pam W.'s profile image
a month ago

Universal Windows Direct is easy to work with. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Karen C.'s profile image
a month ago

Overall windows are nice. They just need work on response time when issues arise. 

Business response:

Overall, we appreciate your feedback. We will work on improving our response time for any future issues. Thank you for bringing this to our attention. -SS 

Anita B.'s profile image
2 months ago

See question 20 below 

Business response:

We are thrilled to hear about your positive experience, Anita B. Thank you for your feedback! -SS 

Terri B.'s profile image
2 months ago

Very professional and not high pressure 

Business response:

Hello, Terri. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Bev M.'s profile image
2 months ago

From the initial presentation by the sales person to the scheduling to the measuring to the installation the company team was professional. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Timothy E.'s profile image
Timothy E. 
2 months ago

Windows turned out beautiful. Installers were so quick in getting done. Definitely worth getting them. So easy to use. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Mary C.'s profile image
2 months ago

Jordan did a great job 

Business response:

Hi, Mary. Your feedback is highly appreciated. Thank you for the review! -AS 

Laura B.'s profile image
3 months ago

The one person who could speak English had to drive back to warehouse to get a missing window leaving me without anyone who could understand my questions. A new piece of trim had to be put on a front picture window and they put the seam right in the center where I'm still trying to fill and even it out. 

Business response:

Laura , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. Please do not hesitate to reach out if you need anything! -AS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,668 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.