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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,753 reviews
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Marlene L.'s profile image
Marlene L. 
2 weeks ago

Did a great job 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Cindy S.'s profile image
2 weeks ago
Zach D.'s profile image
2 weeks ago

Very fast and reasonable priced 

Business response:

Thanks for the positive feedback, Zach. We're privileged to have provided fast and reasonably priced service for you. -SS 

Cecile G.'s profile image
3 weeks ago

Sales Rep and Measurer stated that north window above Front Porch Slate Roof would not be a problem because window can be installed completely from the inside. I assumed this to be true because two years ago, when I bought 7 windows, the same assertion was made upon my inquiry of a south window facing my sunroom roof. The installers November 26, 2024 did not install my north window above the Front Door Slate Roof because they wanted to climb on the Slate Roof. They leaned their ladder against my Slate Roof wherein I saw this... read more

Business response:

Hi Cecile, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Jeff C.'s profile image
3 weeks ago

just on the installers I would highly recommend universal windows to everybody. they are extremely will trained, polite, quick. I had some windows installed last year and the rest this year so I delt with 2 sets of installers and they were great. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Carolyn V.'s profile image
Carolyn V. 
a month ago

Everyone I worked with was pleasant and helpful. From start to finish, the overall experience was positive. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Jennifer P.'s profile image
Jennifer P. 
a month ago

I would say the experience was average. Not the worst contractor we've worked with, not the best 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Review in Saint Charles, MO's profile image
Review in Saint Charles, MO 
a month ago

Everything went well and smooth. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Florissant, MO's profile image
Review in Florissant, MO 
a month ago

Positive sales experience. Delivery was faster than paperwork. Installation team was thorough 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,753 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.