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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,861 reviews
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Shawn N.'s profile image
7 months ago

they were very professional & Josh was a good & communicating with me as the homeowner 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Scott K.'s profile image
7 months ago

From start to finish the experience was perfect 

Business response:

Hello, Scott. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -SS 

Dennis D.'s profile image
7 months ago

It was a good experience. Jordan was on time, friendly, and a hard worker. He got the windows in proficiently and demonstrated how to open them to clean them. 

Business response:

Hello, Dennis. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -SS 

Review in Washington, MO's profile image
Review in Washington, MO 
7 months ago

This was our second install of windows in our home which was done in early August 2024 as we did six and then the other six. We are happy with the windows. Our first install was in October 2024 and the installer was Jordan. He was great. He was a one-man crew, very personable, very helpful - can't praise him enough. All comments on installers/installation below are on the second install crew, not the first. 

Business response:

Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Roger R.'s profile image
8 months ago

Great installation. Great salesman. Really wanted my business. Only one small hiccup yet to be resolved. 

Business response:

We're absolutely thrilled to hear about your great installation experience and the dedication of our salesman. We'll ensure the small hiccup is resolved promptly. -SS 

Pam W.'s profile image
8 months ago

Universal Windows Direct is easy to work with. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Karen C.'s profile image
8 months ago

Overall windows are nice. They just need work on response time when issues arise. 

Business response:

Overall, we appreciate your feedback. We will work on improving our response time for any future issues. Thank you for bringing this to our attention. -SS 

Anita B.'s profile image
8 months ago

See question 20 below 

Business response:

We are thrilled to hear about your positive experience, Anita B. Thank you for your feedback! -SS 

Terri B.'s profile image
8 months ago

Very professional and not high pressure 

Business response:

Hello, Terri. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,861 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open tomorrow at 8:00 a.m.