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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast check-in, detailed inspection results and great maintenance work.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are glad to hear that your check-in was smooth, the inspection results were communicated clearly, and that the maintenance work met your expectations. Feedback like yours reminds us why we remain committed to providing thorough, transparent service for every vehicle that comes through our doors. We look forward to seeing you again whenever you need us!
Got me in and out fast and I didn't even set an appointment. Plus I got a free oil change voucher.
Business response:
We are overjoyed to hear that your visit went so smoothly, especially without an appointment! Efficiency and convenience matter, and it is genuinely rewarding to know that our team was able to get you taken care of quickly. We hope the oil change voucher comes in handy, and we look forward to welcoming you back whenever you need us.
I really like the quick quick and excellent service. Representative was very polite and good nature. Well impressed overall. Thank You.
Business response:
Thank you for taking the time to share this wonderful feedback! It is genuinely gratifying to hear that your service experience was both quick and thorough, and that our team member made such a positive impression with their courtesy and warmth. We strive to make every visit feel seamless and welcoming, and it means a great deal to know we delivered on that for you. We look forward to seeing you again!
Great experience, friendly staff and do not try to overprice you.
Business response:
We are happy to hear that your experience with us was a great one! Knowing that our staff made you feel welcome and that you felt the pricing was straightforward and fair means a great deal to us. We truly believe every customer deserves an honest and transparent experience, and we are glad that came through during your visit. Thank you for taking the time to share your feedback, and we look forward to serving you again!
Service advisor outstanding.You need more like him working for your company. Julian Kaiser i will give him a 10 if I could.
Business response:
Thank you for taking the time to share such wonderful feedback! It is genuinely meaningful to hear when a member of our team goes above and beyond, and Julian clearly made a lasting impression. We are proud to have dedicated service advisors like him representing our team, and your kind words will absolutely be passed along to him. We look forward to welcoming you back for your next visit.
My Experience was extremely excellent I'll come back again
Business response:
Thank you for your wonderful feedback! It means a great deal to us to know that your experience was excellent, and we truly appreciate you taking the time to share that. We look forward to welcoming you back whenever you are ready.
Ryan is an excellent service consultant
Business response:
We are overjoyed to hear that Ryan made such a positive impression during your visit! It is always meaningful to know when a team member goes above and beyond to provide excellent service. We will be sure to pass along your kind words to Ryan and the rest of our service team. Thank you for taking the time to share your experience and for trusting Vandergriff Toyota with your service.
Everything put together but the wait time was very long
Business response:
Your review is appreciated, and we are glad to hear that everything came together well with your experience. We understand your frustration regarding the wait time, and we recognize that your time is valuable. We regret that this aspect of your visit did not fully meet your expectations, and your feedback gives us meaningful insight as we continue to work toward providing a more efficient experience for every customer. Please reach out to Mike Book at mbook@vtaig.com so we can discuss this further.
este service is for Lorena Zúñiga very nice good service good customer service
Business response:
Thank you for your review and for taking the time to share your experience with us! We are so pleased to hear that you received great service and that our team made such a positive impression during your visit. Feedback like yours truly means the world to us, and we will be sure to pass along your kind words. We look forward to serving you and your 2018 Toyota RAV4 again at Vandergriff Toyota!
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open on Monday at 9:00 a.m.