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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My a/c needed repaired and it was successful!! Costly but needed done
Business response:
Thank you for sharing your experience with us! We are glad to hear that your A/C repair was completed successfully and that your vehicle is back to keeping you comfortable. We understand that unexpected repair costs can be a surprise, and we truly appreciate your trust in us to get the job done right. Your satisfaction means a great deal to us, and we look forward to serving you again in the future!
It was awesome, they kept me informed constantly!
Business response:
Thank you for the kind words! Keeping our customers informed is a top priority for us, and we're thrilled it showed. We look forward to serving you again in the future!
The service was great. Was alerted as there were items that needed attention during the servicing. Was given the option of accepting or declining the service before it was performed. Everything was done in a professional manor. Always a 5 star review. I always bring my Lexus here instead of the Lexus Dealership.
Business response:
Thank you for your kind words and continued loyalty! We're glad our team provides a transparent and professional experience, keeping you informed throughout the process. We look forward to caring for your Lexus on every future visit!
I liked that they didnt deny me coverage under warranty the way the dealership that I bought the car from did.
Business response:
We're thrilled your warranty experience with us was a positive one, William! Ensuring our customers receive the coverage they're entitled to is something we take seriously. Thank you for sharing your feedback, and we look forward to serving you in the future!
The service rep was outstanding. As well as the work done by the technicians. I am always happy when I come to VG.
Business response:
We are thrilled to hear about your wonderful experience with our service team! It is always rewarding to know that both our service representatives and technicians made such a positive impression on your visit. Thank you for your continued loyalty. We look forward to welcoming you back and providing you with the same outstanding service every time!
Good customer service. My vehicle was ready faster than expected.
Business response:
We are ecstatic to hear about your positive experience with us! Knowing that your vehicle was ready ahead of schedule and that our team provided great customer service truly means a lot. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future.
Ryan Parker is my service advisor and always does an excellent job of greeting me and getting me out in a timely manner. I don't want to lose this guy and his services. The Best.
Business response:
We are thrilled to hear about your wonderful experience with Ryan! It means a great deal to know that he consistently makes you feel welcomed and values your time by getting you in and out efficiently. We will be sure to pass along your kind words to him. Thank you for being a loyal part of the Vandergriff Toyota family. We look forward to continuing to provide you with the same high level of service on every visit!
My service manager John was so helpful
Business response:
Thank you for your wonderful feedback! It is truly gratifying to hear that John provided you with such helpful and attentive service. Our team works hard to ensure every visit is a positive experience, and it is always rewarding to know when that effort makes a real difference for our customers. We will be sure to pass along your kind words to him. We look forward to serving you again!
The service is excellent; however the MPI needs work.
Business response:
Thanks for taking the time to share your feedback! We are glad to hear that you had an excellent service experience that truly means a lot to our team. We also appreciate your honest note regarding the MPI process, as that kind of constructive input helps us continue to improve and deliver the best possible experience for every customer.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.