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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Maria A.'s profile image
Maria A. 
on Birdeye

2 weeks ago

excellent from receptionist to the doctor! 

Business response:

Thank you immensely for your positive feedback! We are privileged to have provided excellent care from receptionist to the doctor. 

Natalie M.'s profile image
Natalie M. 
on Birdeye

2 weeks ago

Fast and efficient. Great bedside manner. Got Natalie’s fever down and she was feeling better before she left. 

Business response:

We are pleased to hear that Natalie's fever went down and she was feeling better. Thank you for sharing your experience with VIK Complete Care. 

Gene G.'s profile image
Gene G. 
on Birdeye

3 weeks ago

Polite and courteous staff. Medical staff very knowledgeable and took time to explain all questions asked. Facility very clean. 

Business response:

Hello Mr. Guimond, Thank you for choosing our Westlake facililty when you needed healthcare treatment recently. We are thrilled you found our staff knowledgeable and they took their time with you. We appreciate all the kind words and compliments. Please stay safe out there and get well soon. 

David B.'s profile image
David B. 
on Birdeye

a month ago

Great service and professionalism! I was well taken care of. 

Business response:

Hello Mr. Baczewski. Thank you so much for your kind words! We are glad to hear you had a great experience with VIK Complete Care Westlake. We are here and ready to help at a moments notice, around the clock each and every day of the year. Hope you feel much better very soon. Please take care and thanks again. 

Nadine W.'s profile image
Nadine W. 
on Birdeye

a month ago

Feeling so so much better and glad to be home and not to stay in the hospital. 

Business response:

Thanks for sharing your experience, Nadine! We're glad to hear you're feeling better and back home. 

Kaylee H.'s profile image
Kaylee H. 
on Birdeye

2 months ago

Took great care of Kaylee, quickly and efficiently 

Business response:

Hello Ms. Hare, We are thrilled to have taken great care of you. You made it so easy for us. Thank you for your positive feedback and 5 star rating. We hope you feel much better very soon. Please take care. 

Avery S.'s profile image
Avery S. 
on Birdeye

3 months ago

When I arrived, I did not have to wait to be shown to a room and was quickly taken care of. I got X-rays and was very pleased with the treatment from the entire team. Dr McAllister is a favorite in our house! 

Business response:

Hello Ms. Smitheal, Your positive praise for the staff at VIK Complete Care is greatly appreciated. We're glad to hear you were quickly taken care of and pleased with the treatment from our team. Thank you for sharing your feedback. We hope you feel much better very soon. Thanks again. 

Maria D.'s profile image
Maria D. 
on Birdeye

3 months ago

Minimal waiting time, the doctor was very helpful and friendly. Got an X-ray and a referral to see the specialist the next day. Fantastic! 

Business response:

Hello Ms. Diazgonsen, We're excited to hear about your minimal waiting time and the helpful doctor. Thank you for sharing your experience with VIK Complete Care! We hope you heal quickly! Please take care and be safe out there. 

Linda R.'s profile image
Linda R. 
on Birdeye

3 months ago

Absolutely incredible. I have stage 4 metastatic cancer, was visiting from out of state, became ill, and this facility did not hesitate to use every diagnostic tool and treatment. They are brilliant. They have state of the art care. And, no long lines and crowds as in a hospital ER. I am most grateful for all the did for me. 

Business response:

Hello Ms. Rountree, We are honored to have been able to provide you with exceptional care during your visit. Thank you so very much for choosoing our Westlake facility. We love our patients and only want the absolute very best for them. Thank you for sharing your experience with us. Please take care and safe travels. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.