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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Every single one in the clinic was super nice and well trained.
Business response:
We're pleased to hear about your positive experience. Thank you for taking the time to share your feedback. It's wonderful to know that you found our entire staff to be super nice and well-trained. We strive to maintain a high standard of professionalism and friendliness, and it's gratifying to hear that this was reflected in your visit. Your kind words are truly appreciated, and we look forward to continuing to provide excellent care to you and all our patients.
The staff got me in and my medical issue addressed quickly with resolution. They also called me the next day to check on me. Would definitely go back.
Business response:
Thank you for your review. We are glad to hear that we were able to address your medical issue quickly and effectively. We appreciate you noting our prompt service and follow-up care. It's important to us that we not only treat our patients promptly but also ensure their well-being after their visit. We're pleased that you would consider returning to our facility for future needs.
Thanks for the professionalism and care.
Business response:
Thank you for your feedback. We are glad to hear about your positive experience. Our team strives to provide professional and caring service to all our patients, and we're pleased that this was reflected in your visit. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.
Every member of staff we encountered was kind, helpful, and efficient.
Business response:
We appreciate your kind words about our staff. Thank you for taking the time to share your experience with us. It's heartening to know that every member of our team you encountered during your visit was kind, helpful, and efficient. We strive to maintain this level of service for all our patients, and your feedback is greatly appreciated.
Everyone was great from Dr Robert Allensworth to Darren in X-ray to Cathy as the RN
Business response:
Thank you for sharing your experience at VIK Complete Care. We're delighted to hear that you had a positive interaction with our team. It's wonderful to know that our staff's efforts have made a difference in your visit. We strive to provide excellent care to all our patients, and your review encourages us to continue doing so.
Your clinic was fast and efficient love the intelligence and efficiency of the nurses doctor. Espy was great , his assessment of my problem and of the CT results turned out to be spot on, he convinced me to go to the hospital and he was right..!!!
Business response:
We greatly appreciate your positive feedback and are glad to hear about your experience at VIK Complete Care. It's wonderful to know that you found our clinic fast and efficient, and that you were impressed with the intelligence and efficiency of our nurses. We're especially pleased that our physician provided you with a great experience. Thank you for sharing your thoughts and for trusting our team with your care.
As always, great diagnosis and treatment! Caring environment & professional expertise.
Business response:
We're pleased to hear about your great experience at VIK Complete Care. Thank you for sharing your feedback! We're glad you found our environment caring and appreciated the professional expertise of our staff. Your positive experience is important to us, and we strive to maintain this level of care for all our patients.
Everyone was terrific and kind, including the receptionist, nurse and doctor
Business response:
Your positive experience with our team is greatly appreciated. We're delighted to hear that everyone, from the receptionist to the nurse and doctor, provided terrific and kind service during your visit. Thank you for taking the time to share your feedback with us. It means a lot to our staff to know their efforts are recognized and valued by our patients.
Quickly seen and procedures were explained and completed fast.
Business response:
Thank you for your positive feedback. We appreciate you taking the time to share your experience with us. It's important to us that our patients receive prompt attention and clear explanations of their procedures. Your satisfaction is our priority, and we're pleased that we were able to meet your expectations in terms of efficiency and communication.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,133 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.