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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Jenny B.'s profile image
Jenny B. 
on Birdeye

6 months ago

I always get the best care here! 

Business response:

Hello Ms. Bair, Your positive feedback is greatly appreciated! Thank you for choosing VIK Complete Care for your healthcare needs. We are here and ready to help 24/7. Please feel better soon and thank you for being such a loyal patient! 

Century Management V.'s profile image
Century Management V. 
on Birdeye

6 months ago

The kindness and great medical care that I received was wonderful! Dr. McAllister and his entire staff were all so nice, so kind, and. so thoughtful! Wonderful medical care! Thank you so much. 

Business response:

We are delighted to hear about your positive ER experience at VIK Complete Care. Thank you for your kind words about Dr. McAllister and our staff. We appreciate your feedback and look forward to serving you again in the future. 

Oly M.'s profile image
Oly M. 
on Birdeye

6 months ago

Wonderful and personalized care. Staff very knowledgeable and attentive to my needs. Best experience in Austin emergency field!! 

Business response:

Hello, We're delighted to hear about your wonderful experience with our personalized care at VIK Complete Care. Thank you for your kind words and for choosing us for your emergency healthcare needs. We are open around the clock 24/7 each and every day of the year. Hope you feel much better very soon. Thanks again and please take care. 

Michael D.'s profile image
Michael D. 
on Birdeye

6 months ago

The staff and Dr here are wonderful! Friendly, kind, and very ,caring. So convenient too! Where most ERs are over crowded and take 6 hours or longer to get in and out, this one is super efficient. Highly recommend! 

Business response:

Hello Mr. Dodson, We greatly appreciate your positive feedback and recommendation! Thank you for choosing VIK Complete Care for your healthcare needs. We absolutely love that we can offer high quality healthcare, quickly, professionally while still trying to lighten the patients spirits. Thanks again and please take care. 

Robert L.'s profile image
Robert L. 
on Birdeye

6 months ago

Professional and very good care 

Business response:

Thanks for the positive feedback, Robert! We're thrilled to hear that you found our care professional and very good. If you ever need anything, don't hesitate to reach out at (512) 387-3800. 

Georgia S.'s profile image
Georgia S. 
on Birdeye

7 months ago

Very friendly Short wait Great bedside manner w my 6 yr old 

Business response:

We are ecstatic to hear that you had a great experience with VIK Complete Care! So happy you had a short wait and that your young child was taken care of. We are always here and ready to help 24/7. Thank you for sharing your feedback. Please take care. 

Mahbuba S.'s profile image
Mahbuba S. 
on Birdeye

7 months ago

You did a good job. I appreciate your help 

Business response:

Hello, Thank you for taking the time to leave a positive review and 5 star rating. We are glad to hear that you had a good ER experience with Complete Care. Please get well soon and thanks again. 

Asher S.'s profile image
Asher S. 
on Birdeye

7 months ago

Every person working with us was excellent! Kind, helpful, caring and so thorough. Highly recommend! 

Business response:

Hello Mr. Schell, Your positive experience is our top priority. Thank you for your kind words and recommendation. We look forward to serving you again in the future if you ever need us again. We hope you feel much better very soon. Thank you again. 

Sweetheart L.'s profile image
Sweetheart L. 
on Birdeye

8 months ago

Best experience I’ve had since I moved here. The wait time was very short. Doctor was informative.and she followed up a few days later 🥰 

Business response:

Hello, Thank you for choosing our Westlake facility recently. So happy to hear you had the best ER experience with us! We had another facility across town in Lakeway if you're ever in that direction and need medication attention. Our typical wait times are about 10 minutes, beats waiting hours like you would at a hosptial based ER. We are open 24/7 and ready to help! Please take care and thanks again. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.