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VIK Complete Care - Austin, TX
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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I was out of town on a business trip and became ill. A friend recommended this place. From the moment you walk in, you’re greeted with a smile and a smooth process. I experienced no wait at all. The Dr was very pleasant and did not rush and listen to my concerns. His clinical team did their initial assessment. Doctor explained his findings and called in my medications. What impressed me the most, the next day he personally followed up with me. I found that to be unique and very appreciative. Great staff and all around servic... read more
Business response:
Thank you for your kind words, David! We're glad to hear that you had a positive experience at our facility. Our team strives to provide excellent service and personalized care to all of our patients. We appreciate your feedback and look forward to serving you in the future.
Took time to review my lab results and answer my questions.
Business response:
Thank you for taking the time to review our services. We are glad to hear that we were able to provide you with the attention and information you needed regarding your lab results. If you have any further questions or concerns, please don't hesitate to reach out to us at (512) 387-3800.
Very kind staff.. quick in and out..
Business response:
Thank you for your kind words. We're glad to hear that our staff provided you with excellent service. We strive to make every visit quick and efficient for our customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Super caring and very very efficient in processing my visit.
Business response:
Hello Mr. Rodriguez, Thank you for your kind words,. We're thrilled to hear that you found our team to be caring and efficient during your visit. We appreciate your feedback and look forward to serving you again in the future if you need us. Please take care and thanks again.
Everyone was so friendly and helpful and they took great care of me. Excellent doctor and no waiting. Very positive experience.
Business response:
Hello Ms. Hatley, Thank you for the kind words and 5 star rating for our Westlake staff. We're glad to hear that you had a positive experience with our team at VIK Complete Care. We strive to provide excellent care and minimal waiting times for our patients. Please get well soon.
I would go back. You were better than my family doctor.
Business response:
Hello Ms. Paquett, We are so grateful for your review. Thanks for sharing your rating with us. We appreciate you choosing our Westlake facility. Thank you so very much!
Reception, processing and evaluation were first class. No waiting and very professional and efficient with great friendly people.
Business response:
Thank you for choosing Vik Complete Care Westlake recently. We're thrilled to hear that you had a first-class experience with us. Our team takes pride in providing professional and efficient service with a friendly touch. We appreciate your feedback and look forward to serving you again in the future. Thank you again and please stay safe out there.
Experience was first class. The staff, nurse and doctor.
Business response:
Hello, Thank you for your positive feedback. We're thrilled to hear that you had a first-class experience with our staff, nurse, and doctor. We appreciate you choosing our Westlake facility when you needed urgent healthcare. We're always open 24/7 and ready to help! Thank you again.
Everyone was fantastic. I’m glad I found them.
Business response:
Hello Mr. Jones, Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you received excellent care from our staff at our Westlake facility. Your kind words mean a lot to us, and we truly appreciate your support. . We are always here to provide you with the best care possible 24/7 and we're so glad you found us too! Thank you for choosing Complete Care and get well soon.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,090 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.
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