This profile has been claimed by the business owner or representative.
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
Get directionsExcellent. Good follow up
Business response:
Hello Mr. Mullen, We are delighted to hear about your excellent experience and appreciate your feedback on our follow-up care. Please take care, and if you ever need us again in the future, we'll be ready and waiting to help. Thank you so much.
Everyone was super friendly from start to finish. Check in was easy and the wait time was very short to be seen. Dr McAllister did a great job stitching up my fingers. The nurse explained in detail what I needed to do to care for my fingers.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found everyone friendly, the check-in process easy, and the wait time short. We're glad that Dr. McAlasdair was able to provide excellent care for your fingers, and that our nurse took the time to explain the aftercare instructions in detail. Thank you for your feedback; it helps us ensure we continue to provide high-quality care to all our patients.
I could t get over a nasty sore throat. Vik Dr helped me immediately with a steroid. I was able to return to work & no relapse.
Business response:
We are happy to hear that our care helped you recover quickly. It's great to know that the steroid treatment we provided was effective in addressing your symptoms. We're pleased that you were able to return to work promptly and that you experienced no relapse. Thank you for choosing our services for your healthcare needs.
It was a good experience all around We have been going to you since Dr Vic first opened and always happy you are still taking care of us👏
Business response:
We are delighted to hear about your positive experience! Thank you for your continued loyalty since we first opened. It means a great deal to us that you have been with us from the beginning and continue to choose our services. We truly appreciate your support and are committed to providing the same level of care that you have come to expect from us over the years.
Every single one in the clinic was super nice and well trained.
Business response:
We're pleased to hear about your positive experience. Thank you for taking the time to share your feedback. It's wonderful to know that you found our entire staff to be super nice and well-trained. We strive to maintain a high standard of professionalism and friendliness, and it's gratifying to hear that this was reflected in your visit. Your kind words are truly appreciated, and we look forward to continuing to provide excellent care to you and all our patients.
The staff got me in and my medical issue addressed quickly with resolution. They also called me the next day to check on me. Would definitely go back.
Business response:
Thank you for your review. We are glad to hear that we were able to address your medical issue quickly and effectively. We appreciate you noting our prompt service and follow-up care. It's important to us that we not only treat our patients promptly but also ensure their well-being after their visit. We're pleased that you would consider returning to our facility for future needs.
Thanks for the professionalism and care.
Business response:
Thank you for your feedback. We are glad to hear about your positive experience. Our team strives to provide professional and caring service to all our patients, and we're pleased that this was reflected in your visit. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.
Every member of staff we encountered was kind, helpful, and efficient.
Business response:
We appreciate your kind words about our staff. Thank you for taking the time to share your experience with us. It's heartening to know that every member of our team you encountered during your visit was kind, helpful, and efficient. We strive to maintain this level of service for all our patients, and your feedback is greatly appreciated.
Everyone was great from Dr Robert Allensworth to Darren in X-ray to Cathy as the RN
Business response:
Thank you for sharing your experience at VIK Complete Care. We're delighted to hear that you had a positive interaction with our team. It's wonderful to know that our staff's efforts have made a difference in your visit. We strive to provide excellent care to all our patients, and your review encourages us to continue doing so.
VIK Complete Care has a 4.9 star rating with 1,234 reviews.
VIK Complete Care is open now. It is open 24/7.