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6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
Get directionsWe always have the best experience at VIK, and this visit was no exception. We just wish that Medicare would accept VIK - hopefully that will change in the future.
Business response:
Thank you for sharing your positive feedback! We're thrilled you had another great experience. We appreciate your continued trust in our care.
I would like to express my complete satisfaction with the VIK Complete Care team. Professionalism, responsiveness, and kindness everything comes together to inspire confidence from the moment you arrive. Every member of staff, from doctors to nurses, demonstrates excellent listening skills and provides outstanding care.
Business response:
Thank you for your review. We appreciate your recognition of our team's professionalism, responsiveness, and kindness. Your satisfaction matters greatly.
Always great!
Business response:
Hello Ms. Frankenberg, We are happy to hear you always have great experiences with us. Your continued trust means everything.
Great experience! Thank you everyone. Going to the emergency room is never a good day and everyone was efficient and thoughtful. They each detailed what they were doing and what would happen next. They followed up the next day with a call that is much appreciated.
Business response:
Thank you for sharing your positive feedback about our emergency care team's efficiency and thoughtful communication. We're glad to hear that our staff took the time to explain each step of the process and kept you informed throughout your visit. It's also great to know that you appreciated the follow-up call the next day. We strive to provide compassionate care during difficult times, and we're pleased that your experience reflected this commitment.
Everyone is friendly, welcoming and professional.
Business response:
Hello, Thank you so very much for highlighting our team's welcoming and professional approach. Your feedback means everything to us. Hope you get well soon. Please take care and thanks again.
Top notch care, every time.
Business response:
We are pleased to hear about your consistently positive experience with our top-notch care. It's wonderful to know that we have been able to meet your expectations every time you've visited us. We strive to maintain this high standard of care for all our patients, and your feedback is greatly appreciated. Thank you for taking the time to provide your feedback.
Excellent. Good follow up
Business response:
Hello Mr. Mullen, We are delighted to hear about your excellent experience and appreciate your feedback on our follow-up care. Please take care, and if you ever need us again in the future, we'll be ready and waiting to help. Thank you so much.
Everyone was super friendly from start to finish. Check in was easy and the wait time was very short to be seen. Dr McAllister did a great job stitching up my fingers. The nurse explained in detail what I needed to do to care for my fingers.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found everyone friendly, the check-in process easy, and the wait time short. We're glad that Dr. McAlasdair was able to provide excellent care for your fingers, and that our nurse took the time to explain the aftercare instructions in detail. Thank you for your feedback; it helps us ensure we continue to provide high-quality care to all our patients.
I could t get over a nasty sore throat. Vik Dr helped me immediately with a steroid. I was able to return to work & no relapse.
Business response:
We are happy to hear that our care helped you recover quickly. It's great to know that the steroid treatment we provided was effective in addressing your symptoms. We're pleased that you were able to return to work promptly and that you experienced no relapse. Thank you for choosing our services for your healthcare needs.
VIK Complete Care has a 4.9 star rating with 1,265 reviews.
VIK Complete Care is open now. It is open 24/7.