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Wag Hotels - Hollywood

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort You’ll be treating your pet to a life of luxury when you book their stay at the Wag Hotels Hollywood pet hotel, equipped with spacious indoor and outdoor play areas, private rooms, and a range of specialized amenities for dogs and cats. Whether you need a fun place for your pup to socialize while you’re at work, or a serene environment where your cat can relax while you’re out of town, our staff is on-site 24/7/365 for your convenience. We make sure each guest gets the care and... read more

Location details

960 N Highland Ave, Los Angeles, CA, 90038, United States

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4.9561 reviews
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Laura R.'s profile image
Laura R. 
rating
3 years ago

My pup loves his days at Wag playing with his friends. The staff is super friendly and I always know that Sarge is in good hands when I drop him off for daycare. They are also very accommodating across the board with any special requests or needs. 

Joanna R.'s profile image
Joanna R. 
rating
3 years ago

Oh how I loved bringing my dog here. We started going there before the pandemic and then through most of it. I knew they would take care my my old sweet dog while I went to work and on a few trips. She loved going there too. We only stopped when she passed last year. Thank you to all the staff and management throughout the years for taking care of Betty. 

Business response:

Hi Joanna, we cannot thank you enough for trusting us to care for Betty while you were away. We know how hard it is losing a member of the family, and we are so sad to hear of her passing. Sending hugs to you! We appreciate your sweet review. 

Marilyn E.'s profile image
Marilyn E. 
rating
3 years ago

When my friend's cat, Boris, had to be boarded after her accident at Wag Hotel in Hollywood on Highland. He had been there since October 26th and they called to say that he was having health issues. They took him to the vet and he wasn't going to get better. The general manager, Helmuth, took care of things and stayed him until the end. I would recommend this place to anyone. 

Business response:

We most definitely remember having Boris with us, we wanted him as comfortable as possible as he navigated his health complications. We thank you for leaving us this review, as we know how emotional it was for everyone involved. He was such a sweet cat! We appreciate the recommendation. 

Lysa S.'s profile image
Lysa S. 
rating
3 years ago

There are times I think we love this place more than our dog, Levon, does. The staff is so kind and they adore Levon. He goes for day camp 2x a week and for overnights when we travel. The Wag Cam is hilarious to watch, with all the cutie pies playing all day. Sometimes our dog is napping but that's cute too. I love their activities and specialty camp weeks. Our dog wore beads for Mardi Gras for a picture. He didn't look thrilled but we were. 

Business response:

Hi Lysa!! Thank you for bringing Levon in for the party, and all the camp activities! You are right we absolutely love and adore your sweet boy. He is a staff favorite. See you again very soon! 

Rese L.'s profile image
Rese L. 
rating
3 years ago

Would highly recommend this place for boarding even though my dogs would probably never go back. Why? Because their care and service was amazing, even after one of our dogs became an a**hole on day 2 of his stay there. It was the first time boarding our two rescue dogs so I researched a bunch of places before deciding on Wag. Our dogs passed the temperament test and was ok on the first day. However, on the 2nd day, one of our dogs decided "Nope. Don't like being boarded. Going to terrorize everyone from here on out." Ou... read more

Business response:

Hi Rese, wow we really appreciate your understanding with the situation! We can't thank you enough for working with us throughout the stay, we tried everything we could to earn his trust. We are happy to hear the picture updates helped. Thank you again for the honest and kind review! 

Vanessa R.'s profile image
Vanessa R. 
rating
3 years ago

Riley LOVES Wag Hotels Hollywood! My sweet pup's been enjoying Wag Hotels Hollywood for a few years and I can't say enough wonderful things about the overall experience and staff: 1. Open 24/7 2. Great location with easy parking 3. All-day play options (morning-evening), with cameras 4. Lovely staff who truly enjoys the pets and takes pics for Mom/Dad throughout the stay 5. Easy to use app 6. Report card at the end of the stay (including food, elimination, medicine, and social studies) 7. Feeding and medications per your in... read more

Jordan D.'s profile image
Jordan D. 
rating
3 years ago

Our pup loves coming here for all day play. The staff is great and always take good care of her when we have to leave her for an overnight stay. We also love that we can get her a bath here while in daycare so she comes home smelling great! 

Dash H.'s profile image
Dash H. 
rating
3 years ago

We brought our good boy Finn to Wag Hotels for his first boarding experience a couple weeks back and it was a great experience. We splurged for an Ultra Suite and were not disappointed. It was a giant room and Finn had a great staycation. Everyone at Wag is super kind and communicative. We were able to keep an eye on him while we were out of town via's the rooms camera, and the team at Wag even hopped on FaceTime with us and Finn when we had a concern. Planning on booking another stay soon! 

Nicholas A.'s profile image
Nicholas A. 
rating
3 years ago

Wags Hollywood has been a god-sent for our family! they take such amazing care of our Maxx. My wife and I travel a lot and we have a newborn so it's been a little hard balancing everything but WAGS always makes sure our Maxx is taken care of! Thanks to the team at Wags! Really can't say enough about how great they are!!!!! 

Frequently asked questions about Wag Hotels - Hollywood

How is Wag Hotels - Hollywood rated?

Wag Hotels - Hollywood has a 4.9 star rating with 561 reviews. 

When is Wag Hotels - Hollywood open?

Wag Hotels - Hollywood is open now. It is open 24/7.