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Wag Hotels - Hollywood
- Pet Boarding
- Los Angeles, CA
About this business
Location details
960 Highland Ave, Los Angeles, CA, 90038, United States
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We have been taking our two Poms there for a few years now and it's been amazing!! They take such good care of our babies and Damone always sends us lots of update pics! Highlight is being able to watch them on camera playing with their friends during all day play!
Business response:
Hi Kira, thank you for your kind review! We are delighted to hear that you enjoy the photo updates from our app, and the Wag cam feature. We want to share the Wag experience as much as we can with our pet parents! See you soon!
Wag Hotels in Hollywood is incredible. I'm from out of state and just moved to Los Angeles and can honestly say we have nothing quite like Wag Hotels. The staff was incredible friendly, very professional, and I just knew my dog would been taken care of really well here. They have cameras on an app so you can watch your dog in all day play and they'll even send you updates of your pet via picture with a cute saying attached kind of like your dog is actually talking to you! Haha really great place and HIGHLY recommend!
Amazing place to leave your pets. Leaving them in a new place is scary but the staff at Wag hotels made it as fear free as possible for my dog. General manager Helman went above and beyond for us. He is amazing. I highly recommend wag hotels if you need some where safe to leave your fur babies! Cannot recommended them enough! We'll definitely come back!
Business response:
Hi Teresa! Thank you for your kind words. It's our pleasure to provide great care and service to our clients and guests. We love the photo from the app, so cute! We look forward to seeing you again very soon!
Picked up my Beagle today, Vincent and his front desk team were very helpful and answered all my questions. Very nice & courteous!
Business response:
Hi Juan, that is one happy looking Beagle!! We know choosing the right pet care provider takes time. We are thrilled to hear Vincent and the team made you feel good about your decision to choose Wag Hotels. Thank you for the review!
Wag hotels Hollywood is a great spot. The manager showed me around the place and you couldn't ask for a better facility for your dog's needs to be take care of: Grooming, indoor/outdoor play areas, one on one time for your pup ! It's all here. Andrew S. , the manager , and the other young lady upfront filled me in on what they can do for my dog , pricing, hours, boarding, training, everything. If you want your dog well provided for this is the place. Chris H. - Hollywood
Wag Hotel is convenient, clean and staffed with employees that truly care about your pet. Thank you, Andrew! Good luck with your aim to become a Vet Tech!
Business response:
Hi Charissa! The biggest compliment we could receive is noting the passion our team has for our guests. We are all true animal lovers! Thank you for taking the time to leave us a review. We hope to see you again!
I don't ever write reviews and this is way overdue but I left my puppy potato there over thanksgiving! With my family out of town & nobody to take care of her I was really scared, even cried a little lol but the staff made me feel really comfortable, especially the general manager, he was really helpful & answered all of my questions! I received updates throughout the entire stay & check in & check out was easy. I was able to spy on my baby throughout the entire time, in her room & on the yard. They will be boarding again f... read more
Business response:
Hi Karina! Thank you so very much for leaving us a review. We loved having little miss potato with us. She was such a sweetheart, and the staff adored her. She is very lucky to have a mommy like you, thank you for choosing us to care for her, and we can't wait to see you both back in a couple weeks!
This review is long overdue, but a few days ago I picked up my poopers Mars from wags hotel. Many of my friends us it so I though I'd give it a try. I booked the Ultra Suite for my dog for $150 a night and my dog loved it. (To be honest I did too lol). Amenities : the room comes with choice of Netflix, Pandora and a few other options. Personally my dog is accustomed to my family being around him so Netflix work perfectly for him. They also offer doggie cam to be able to look at your dog while being in their care while he ... read more
Business response:
Hi Yosmar! Wow, what a nice review! We know how much transparency and amenity flexibility matters for our clients and guests. Every pet has their own unique personality and needs. Bringing the comfort of home, with features like Netflix and Pandora really matter, we are delighted to hear that you enjoyed the wag camera and free doggy bath upon pick up. We thank you for choosing us, and hope you enjoy your future vacations knowing Mars is comfortable and having fun! See you next time.
Took my wife's Maltese to Hollywood wag to board for extended thanksgiving trip. Returned to a dog almost reluctant to go. They did a great job. Especially with contact with the dog. They don't just warehouse the dog but interact with them. Will use again.
Business response:
Hi Carey! Thank you for the sweet review. Our team are true animal lovers, and have a deep passion for animals. We are happy to hear that was apparent in your interactions with us. We have a ton of enrichment activities that we give our guests every day to ensure they stay both mentally and physically engaged. Plus, we hand out a lot of hugs, snuggles and kisses! Hearing your Maltese was reluctant to go home, for us.... is the ultimate compliment. Thank you again!
Frequently asked questions about Wag Hotels - Hollywood
How is Wag Hotels - Hollywood rated?
Wag Hotels - Hollywood has a 4.5 star rating with 693 reviews.
When is Wag Hotels - Hollywood open?
Wag Hotels - Hollywood is open now. It is open 24/7.