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Wag Hotels - Hollywood

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort You’ll be treating your pet to a life of luxury when you book their stay at the Wag Hotels Hollywood pet hotel, equipped with spacious indoor and outdoor play areas, private rooms, and a range of specialized amenities for dogs and cats. Whether you need a fun place for your pup to socialize while you’re at work, or a serene environment where your cat can relax while you’re out of town, our staff is on-site 24/7/365 for your convenience. We make sure each guest gets the care and... read more

Location details

960 N Highland Ave, Los Angeles, CA, 90038, United States

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4.9535 reviews
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Teresa L.'s profile image
Teresa L. 
rating
3 years ago

Amazing place to leave your pets. Leaving them in a new place is scary but the staff at Wag hotels made it as fear free as possible for my dog. General manager Helman went above and beyond for us. He is amazing. I highly recommend wag hotels if you need some where safe to leave your fur babies! Cannot recommended them enough! We'll definitely come back! 

Business response:

Hi Teresa! Thank you for your kind words. It's our pleasure to provide great care and service to our clients and guests. We love the photo from the app, so cute! We look forward to seeing you again very soon! 

Juan C.'s profile image
Juan C. 
rating
3 years ago

Picked up my Beagle today, Vincent and his front desk team were very helpful and answered all my questions. Very nice & courteous! 

Business response:

Hi Juan, that is one happy looking Beagle!! We know choosing the right pet care provider takes time. We are thrilled to hear Vincent and the team made you feel good about your decision to choose Wag Hotels. Thank you for the review! 

Chris H.'s profile image
Chris H. 
rating
3 years ago

Wag hotels Hollywood is a great spot. The manager showed me around the place and you couldn't ask for a better facility for your dog's needs to be take care of: Grooming, indoor/outdoor play areas, one on one time for your pup ! It's all here. Andrew S. , the manager , and the other young lady upfront filled me in on what they can do for my dog , pricing, hours, boarding, training, everything. If you want your dog well provided for this is the place. Chris H. - Hollywood 

Charissa C.'s profile image
Charissa C. 
rating
3 years ago

Wag Hotel is convenient, clean and staffed with employees that truly care about your pet. Thank you, Andrew! Good luck with your aim to become a Vet Tech! 

Business response:

Hi Charissa! The biggest compliment we could receive is noting the passion our team has for our guests. We are all true animal lovers! Thank you for taking the time to leave us a review. We hope to see you again! 

Karina G.'s profile image
Karina G. 
rating
3 years ago

I don't ever write reviews and this is way overdue but I left my puppy potato there over thanksgiving! With my family out of town & nobody to take care of her I was really scared, even cried a little lol but the staff made me feel really comfortable, especially the general manager, he was really helpful & answered all of my questions! I received updates throughout the entire stay & check in & check out was easy. I was able to spy on my baby throughout the entire time, in her room & on the yard. They will be boarding again f... read more

Business response:

Hi Karina! Thank you so very much for leaving us a review. We loved having little miss potato with us. She was such a sweetheart, and the staff adored her. She is very lucky to have a mommy like you, thank you for choosing us to care for her, and we can't wait to see you both back in a couple weeks! 

Yosmar J.'s profile image
Yosmar J. 
rating
3 years ago

This review is long overdue, but a few days ago I picked up my poopers Mars from wags hotel. Many of my friends us it so I though I'd give it a try. I booked the Ultra Suite for my dog for $150 a night and my dog loved it. (To be honest I did too lol). Amenities : the room comes with choice of Netflix, Pandora and a few other options. Personally my dog is accustomed to my family being around him so Netflix work perfectly for him. They also offer doggie cam to be able to look at your dog while being in their care while he ... read more

Business response:

Hi Yosmar! Wow, what a nice review! We know how much transparency and amenity flexibility matters for our clients and guests. Every pet has their own unique personality and needs. Bringing the comfort of home, with features like Netflix and Pandora really matter, we are delighted to hear that you enjoyed the wag camera and free doggy bath upon pick up. We thank you for choosing us, and hope you enjoy your future vacations knowing Mars is comfortable and having fun! See you next time. 

carey c.'s profile image
carey c. 
rating
3 years ago

Took my wife's Maltese to Hollywood wag to board for extended thanksgiving trip. Returned to a dog almost reluctant to go. They did a great job. Especially with contact with the dog. They don't just warehouse the dog but interact with them. Will use again. 

Business response:

Hi Carey! Thank you for the sweet review. Our team are true animal lovers, and have a deep passion for animals. We are happy to hear that was apparent in your interactions with us. We have a ton of enrichment activities that we give our guests every day to ensure they stay both mentally and physically engaged. Plus, we hand out a lot of hugs, snuggles and kisses! Hearing your Maltese was reluctant to go home, for us.... is the ultimate compliment. Thank you again! 

Alecis A.'s profile image
Alecis A. 
rating
3 years ago

Everything!! Chris at the front desk is incredible! Very helpful. Great with my dogs and I couldn't be anymore grateful. 

Business response:

Thank you for your review, Alecis! We are grateful for clients like you. Hope we get to see you again soon! 

Marcy H.'s profile image
Marcy H. 
rating
3 years ago

If there were more than 5 stars, I would select as many as possible. My daughter recently drove four days from New Orleans to Los Angeles to take refuge with family, having weathered hurricane Ida. Her dog Ponyboy came with her. He had to have a two night stay at Wag Hotel. He had some minor inflammation between his toes on one paw which seemed manageable with instructions left with staff. by 10:30 PM it had become very inflamed and Manny on the night staff called and said Ponyboy needed to go to a vet. After numerous calls ... read more

Business response:

Marcy- wow! Thank you for taking the time to write such a heart felt review. We can only imagine the difficult challenges you were met with dealing with a natural disaster. We are here to help in any and all ways that we possibly can. We are amazed at how wonderful of a dog Ponyboy was throughout the entire transition, he is a trooper! Thank you for your trust, we are delighted to have him back with us the last few days too. He's getting ready for his ear cleaning and nail trim. See you soon! 

Frequently asked questions about Wag Hotels - Hollywood

How is Wag Hotels - Hollywood rated?

Wag Hotels - Hollywood has a 4.9 star rating with 535 reviews. 

When is Wag Hotels - Hollywood open?

Wag Hotels - Hollywood is open now. It is open 24/7.