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Wag Hotels - Hollywood
- Pet Boarding
- Los Angeles, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort You’ll be treating your pet to a life of luxury when you book their stay at the Wag Hotels Hollywood pet hotel, equipped with spacious indoor and outdoor play areas, private rooms, and a range of specialized amenities for dogs and cats. Whether you need a fun place for your pup to socialize while you’re at work, or a serene environment where your cat can relax while you’re out of town, our staff is on-site 24/7/365 for your convenience. We make sure each guest gets the care and... read more
Location details
960 N Highland Ave, Los Angeles, CA, 90038, United States
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Took my wife's Maltese to Hollywood wag to board for extended thanksgiving trip. Returned to a dog almost reluctant to go. They did a great job. Especially with contact with the dog. They don't just warehouse the dog but interact with them. Will use again.
Business response:
Hi Carey! Thank you for the sweet review. Our team are true animal lovers, and have a deep passion for animals. We are happy to hear that was apparent in your interactions with us. We have a ton of enrichment activities that we give our guests every day to ensure they stay both mentally and physically engaged. Plus, we hand out a lot of hugs, snuggles and kisses! Hearing your Maltese was reluctant to go home, for us.... is the ultimate compliment. Thank you again!
Everything!! Chris at the front desk is incredible! Very helpful. Great with my dogs and I couldn't be anymore grateful.
Business response:
Thank you for your review, Alecis! We are grateful for clients like you. Hope we get to see you again soon!
If there were more than 5 stars, I would select as many as possible. My daughter recently drove four days from New Orleans to Los Angeles to take refuge with family, having weathered hurricane Ida. Her dog Ponyboy came with her. He had to have a two night stay at Wag Hotel. He had some minor inflammation between his toes on one paw which seemed manageable with instructions left with staff. by 10:30 PM it had become very inflamed and Manny on the night staff called and said Ponyboy needed to go to a vet. After numerous calls ... read more
Business response:
Marcy- wow! Thank you for taking the time to write such a heart felt review. We can only imagine the difficult challenges you were met with dealing with a natural disaster. We are here to help in any and all ways that we possibly can. We are amazed at how wonderful of a dog Ponyboy was throughout the entire transition, he is a trooper! Thank you for your trust, we are delighted to have him back with us the last few days too. He's getting ready for his ear cleaning and nail trim. See you soon!
We were in from out of town and needed a place for our pups to spend the day. We signed our dogs up for all day play and the Wag Hotel staff took great care of them! Vincent was great to work with- he was very helpful, kind, and ensured that our dogs would be safe in light of the canine flu outbreak in the area. After talking through the past few weeks of our dogs' activities and potential exposure, we decided it would be safe for them to stay there. We checked in on the webcam and were happy to see the staff petting and pla... read more
Business response:
Hi Sienna, what a wonderful review- thank you! We love our guests, and giving hugs, pets and belly rubs is what makes our jobs so much fun- and enjoyable. We are grateful for your trust in our care, and are delighted to hear that you enjoyed watching our Wag Cams. We hope to see you again very soon!
We love wag hotel! We've taken our boy to quite a few places and really love wags pricing, attention to detail and clean facility. We get a cutie pic of him everyday and they are always doing fun activities with them. I even got a painted Mother's Day present from my dog huckleberry! They have these dogs makin art! We love wag hotel and so does our dog!
Business response:
Hi Josie! We love making our clients happy- thank you so much for the sweet review. We love sharing those photo memories, and hand crafted gifts with you! Huckleberry is quite the artist and had such a fun time painting! Thank you for bringing Huckleberry to us, and trusting us with your pet care needs. National Dog Day is on Thursday, we are having a party - hopefully we see you both then!
I actually wasn't able to book a grooming appointment here with my schedule, but the customer service was fantastic when I called. Shar, the woman that helped me, was fantastic and very sweet and helpful. It's too bad the scheduling didn't work but if you're looking for kind people to take care of your pet, Shar gave me an amazing first impression of the company.
THIS PLACE DESERVES NOTHING BUT 5 STARS.I must say the moment i walked in the door my pet was greeted like he was family. I recently boarded my dog with wag hotel hollywood location and i must tell you that the staff went over and beyond to make sure i knew and most importantly felt comfortable with how my babies mini vaca was going to be. Playtime did its job and when my puppy came home he was worn out. They make it feel like home at wag hotel. I got updates from them on how my pup was doing they would also send me photos... read more
Business response:
Hi Michal! We are so happy to hear you felt at home with us. Every pet we care for, we treat as if they are our own. So glad you enjoyed the photo updates on the app. We hope we can have the opportunity to see you in for Daycare the next visit. Take care!
Thank you, thank you, THANK YOU for taking such good care of my boy. It was my first time boarding him and he's an anxious rescue dog, so I was nervous going into it. However, everyone at Wag Hotels went above and beyond in putting me at ease. I love the photo updates they sent during his stay, and I was even able to watch him on camera, talk to him, and toss him treats. The kind, knowledgeable staff were so good to us, and we will definitely be back.
Business response:
Hi Michelle! THANK YOU, for such a wonderful review. We are so glad that his first time boarding experience was a breeze, and he enjoyed his time. We strive for a experience much like you described that helps put our pet parents at ease, and also one that leaves our guests fulfilled and happy. Thank you for sharing the app photo we sent you, he really is such a cutie - with a big smile! Our team loves caring for our guests, thank you for allowing us the opportunity. See you again soon
Penelope loves Wag Hotels! As a dog momma, I am SO thankful for Wag! As a neurotic dog mom, it was so important to me that I found a daycare that genuinely cared, I had some insight into how her day was, and got to know the staff. I found so much more at Wag! Penelope has been going consistently since April 2020, she's pretty needy - often likes to be publicly adored and needs a lot of human love - EVERYTIME, I log into their live web feed, Penelope is ALWAYS being held by Freyland. He is either cradling her, or holding... read more
Business response:
Hi Teena! We just adore Penelope so much. We cant thank you enough for bringing her in for Daycare so that we can get all of our hugs and kisses from her. Penelope is the exact reason why we love coming to work everyday! Thank you for trusting our team, and the care we provide. See you again very soon.
Frequently asked questions about Wag Hotels - Hollywood
How is Wag Hotels - Hollywood rated?
Wag Hotels - Hollywood has a 4.9 star rating with 561 reviews.
When is Wag Hotels - Hollywood open?
Wag Hotels - Hollywood is open now. It is open 24/7.