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Wag Hotels - Hollywood
- Pet Boarding
- Los Angeles, CA
About this business
Location details
960 Highland Ave, Los Angeles, CA, 90038, United States
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We love wag hotel (Hollywood Location), our doggy always come home so relaxed and happy. The customer service is great and super friendly. I can really tell and see that the staff truly cares for my dog. Manny, Andrew and Sal are always welcoming and our dog Finn loves them, Finn always get excited to be back for play time. We have gone to other daycare/boarding business in the past and none of them have made us feel like our dog is being taken care or received good attention. I was hesitant at first about Wag since it's a ... read more
Business response:
Good Morning Carlos, Thank you so much for taking the time to share your wonderful experience with Wag Hotels-Hollywood! We are absolutely thrilled to hear that your furry friend, Finn, always returns home relaxed and happy after staying with us. Our team takes great pride in providing top-notch customer service, and we're overjoyed that you found them to be friendly and caring. Manny, Andrew, and Sal are exceptional members of our staff, and they genuinely love what they do. Knowing that Finn loves spending time with them... read more
Wag Hollywood is my life savior!!! I go to work for 10 hours Monday through Thursday and i always trust that my baby is in good hands and is having a fun and enriching time. I get to watch him on a live camera in addition to a daily photo update! The set up is great at accommodating both hyper and shy dogs - mine is more shy and likes to rest in the corner. They have play areas separated by big dogs and small dogs. The staff is so personable and kind. Demone and Kenya are there in the mornings and check in my pup - we love ... read more
Business response:
Sabine, thank you for using Wag for both Daycare and Boarding services! Our hotels were built with comfort in mind, providing our guests a at home atmosphere and making them as comfortable as possible is our ultimate goal. We are sorry to hear your trip got cancelled due to COVID, we hope you can vacation again soon.
We are recent converts to having to board our 2 dogs. WAG has made it possible for us not to worry!! The pups are well cared for and get to sleep together at night. I love getting reports during their visits.
Business response:
Dear Rick, Thank you so much for sharing your wonderful experience with Wag Hotels! We're absolutely delighted to hear that we've been able to make your transition to boarding your two dogs a stress-free and enjoyable one. Your trust in us means a lot, and we're committed to providing the best possible care for your furry friends. Ensuring your pups are well cared for and comfortable is always our top priority. We understand that leaving your pets in the care of others can be nerve-wracking, but we strive to create a nurt... read more
I am currently still away on vacation but I already had to come on here and leave a review because I am so thoroughly impressed with the care and attention Wag Hotels has given my Pug Malcom. The staff has also been so great and so helpful throughout the process. They have live feed cameras that I can check anytime when I'm missing him. Someone is always there watching the dogs and taking turns giving each of them love, pets, and attention. I've gone to several different boarding facilities over the years and I'm so glad I f... read more
Business response:
Hello Mike! Thank you so much for your kind words and feedback! We strive in providing excellent care for all of our furry guests that’s way you guys have a peace of mind from where ever you guys are at! Please give Malcom lots of hugs and kisses from his wag fam! Helmuth Jaime General Manager Wag Hotels Hollywood
Fantastic dog boarding place! We were able to secure a room for our high energy pups only 2 days before arriving, which was really great for us not having to call multiple locations at the last minute. The staff was super friendly both on the phone and in person, and our pups came back happy and tired!
Business response:
Good Morning!\ Thank you for your kind and honest words. We strive on providing excellent customer service to every single one of our guests. We really hope to see you back again!
This is our pups Disneyland. We are so happy we were able to find a place that truly cares for them during daycare and when they are boarded. Our pups are also Shiba Inus, which have a reputation for being particular, but they take of them so well and they always love coming here. Can't recommend them enough and we're so grateful for the hardworking, caring staff.
Business response:
Dear Elena! Thank you for sharing such a heartwarming review of your experience with us! We're delighted to hear that our facility has become your pups' Disneyland, where they receive exceptional care during daycare and boarding. It's a privilege to be entrusted with the well-being of furry family members like yours. We understand that Shiba Inus can have their own unique preferences and needs, and we're thrilled that our dedicated team goes above and beyond to cater to their individual requirements. Knowing that your pups... read more
I just moved to the area & was looking for a trusted place to take my kitten and adult cat while I'm away. The cats seemed to approve! I especially loved that I could check for myself to see how they're doing through the Nest camera in their suite. The staff also gave photo updates about their temperament and how they're adjusting. The folks at the front desk when I checked in and out were also very friendly & answered questions I had since this was my first time at this boarding location. No complaints after my first experi... read more
Business response:
Hello Toni! Thank you so much for your kind words towards our staff! We offer our webcam services this way you guys have the peace of mind whilst on vacation/traveling! We hope to see your kitties back with us soon! Helmuth Jaime Wag Hotels General Manager
I'm a first time fur mommy and I wanted a place where my fur baby could socialize and interact with other fur pals. I'm blown away by Wag Hotels! It means so much on how they treat my puppy caring for her as if she was their own puppy or even baby. I love the web cam feature in which you can watch your fur baby at ease knowing that they area being taken care of. I've NEVER left Tapioca with anyone else except Wag Hotels which is a Big Deal!! I Highly recommend that you bring your fur baby to Wag and tell a friend.
Business response:
Dear DW, Thank you from the bottom of our hearts for sharing your amazing experience as a first-time fur mommy at Wag Hotels! We are absolutely thrilled to hear how impressed you are with our services. We understand the importance of finding a place where your fur baby can socialize and interact with other furry friends, and we're delighted to be that place for you and your precious puppy. Our dedicated team goes above and beyond to treat each pet in our care with the utmost love and care, just as if they were our own. Kno... read more
Love and trust this place! The best staff ever, they take such great care of my frenchie! My dog's favorite spot!
Business response:
Dear Stacie, Thank you so much for your lovely review and for expressing your love and trust in our establishment! We're thrilled to hear that you consider our place to be the best for your beloved Frenchie and that we've become your dog's favorite spot. Our team takes immense pride in providing exceptional care and attention to all the furry friends who walk through our doors. It warms our hearts to know that we've earned your trust and that you appreciate the dedication and love we pour into looking after your Frenchie. ... read more
Frequently asked questions about Wag Hotels - Hollywood
How is Wag Hotels - Hollywood rated?
Wag Hotels - Hollywood has a 4.5 star rating with 771 reviews.
When is Wag Hotels - Hollywood open?
Wag Hotels - Hollywood is open now. It is open 24/7.